Reviews
I want to say thank to c.
I want to say thank to c. J. And and the staff of people who make my new truck happen i've never had a bad experience in all the purchases I had at this dealership. They take care of you and they understand what you want.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
I received an email from salesman John Albany a few weeks
I received an email from salesman John Albany a few weeks ago letting me know that my regular salesperson had retired and that he was available if I had any questions. I was at the dealership 7/31 to service one of my vehicles. After checking in woth service, I went to introduce myself to John. We talked about future vehicle needs and was very professional. He did share with me details on a model I was interested in and what they had in stock. John was very informative and treated me with respect through the entire experience. There was zero pressure and didn’t try to upsell me anything. I was extremely impressed with John Albany and would highly recommend him to anyone looking for a Ford vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Always a pleasure to work with this dealer.
Always a pleasure to work with this dealer. Sales and service departments are very easy to deal with and knowledgeable.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Parma to be a positive one. Please don't hesitate to reach out if you need anything else.
Service was fast.
Service was fast. Staff was very professional and answered all of my questions. Made me very comfortable.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!
Very informative, very nice and courteous willing to go
Very informative, very nice and courteous willing to go the extra mile to help me in the needs of my old truck
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!
Dave was excellent the entire time, the dealer quite a
Dave was excellent the entire time, the dealer quite a bit of time to do it but I would say it was thorough, as someone who builds transmissions, the diagnosis looked spot on from the tech.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!
Everyone at Parma Ford was incredibly helpful to me in
Everyone at Parma Ford was incredibly helpful to me in getting my car serviced in a timely manner! They even got it done 2 days ahead of schedule
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!
Awesome service Dave is always awesome for my service
Awesome service Dave is always awesome for my service excellent ford dealership thanks so much
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Parma to be a positive one. Please don't hesitate to reach out if you need anything else.
Ease in scheduling the appointment.
Ease in scheduling the appointment. Upon arrival the turnaround time was quick. Work done was excellent. And as s note the coffee was great.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Dave Moga was great.
Dave Moga was great. Friendly and knowledgeable. Good experience with him Makes us want to come back for future work
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.