Reviews
oilchange
Why send out coupons for free oil change when the coupon will expire months before a oil change is needed ?
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your comments, they have been forwarded to the Service Manager, Melissa Corken. She is considering removing the expiration date from the coupon. We appreciate your business, and your concerns are important to us!
Oil Change/tire problem
I was able to get my car in very fast and the service was excellent. My car was repaired and promised at the time given. Drove off a happy camper.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for using our service department, and for writing a review! We appreciate your business, and look forward to serving you in the future.
Excellent Service
We were communicating with our salesman, David Robinson, over the phone as we live 90 miles away from this dealer. After deciding on a used truck, we went up there to purchase this vehicle and found a new truck with the help of David. We are very happy happy with our new purchase and will definitely return when we decide to purchase a new vehicle again. And we will also refer them to anyone, anytime. Hopefully David is still there! We were very satisfied with the overall service that we received. The finance manager, Eric, was also very pleasant and helpful! Our experience was a very smooth and friendly one and we can not wait to return :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Robin & Jared, Thank you so much for taking the time to submit a review on us. We are very pleased to hear of your positive experience with Dave Robinson & Eric Allison. We appreciate your traveling 90 miles to purchase a truck from us, and look forward to seeing you again!
2012 Volt
I was shopping around to buy/order a 2012 Chevy Volt. Eriksen's was very understanding and kept me informed of when a Volt could be ordered in our marketing area. When the car arrived, they had it prep'ed that morning. My sales rep. (Dale) kept me informed of what was happening and when I would be able to take possession of it. I would recommend Eriksen's to others.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for for your kind words and for writing a review! We're very happy Dale was able to make the process of buying your new Chevy Volt easy and enjoyable for you. If there is anything you might need help with in the future please don't hesitate to ask.
Dave Robinson & his dad Harvey
I came in one day and was welcomed by Dave Robinson. He was so polite and treated me like a lady should be. He did not try to take advantage of me because I'm new to the area and also a widow. I wasn't able to buy that day because I didn't have my trade with me.(my fault for listening to other people)When I did come back it was Dave's day off and I felt terrible about not calling first. The used car Manager Jim Williams was so nice and introduced me to Dave's father Harvey. He showed me some real nice new and used SUV's.. I see where Dave got his talent, Harvey was funny and made the car shopping thing fun!! Im now a proud owner of a "new to me" 2010 Equinox !!! Thanks again Dave, Harvey and Jim!!! I will recomend Eriksen's in Milan to all my new friends and co-workers here at John Deere
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Cindy, We're happy to hear of your positive experience with Dave, Harvey and Jim. We appreciate hearing customer's comments, so we know where we are doing well, and where we need to improve. Thank you for your recent purchase, and for taking time to review us!
Great dealership, friendly people
I dealt with Dave Robinson when I was shopping for a truck, and was treated great! No pressure, no hassel, just lots of great help choosing the right truck. I would recommend this dealership and this salesman to anyone of my friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your recent purchase, and for taking your time to write a dealer review. We strive each day to develop long-term relationships with our customers, and we look forward to seeing you again!
Great Job!
From first contact to driving off the lot, the entire process took 4 days. This was as long as it was because I did two test drives. Very efficient service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We thank you for your recent purchase, and appreciate you taking the time to write an online dealer review. Please let us know if there is anything we can do to make your next visit more enjoyable!
Clean Used dealership
We were impressed with this dealership. We still hate the old man behind the curtain and the poor salesman who has to run back and forth and get on his knees, but our guy did a great job for us. We wished it might have gone a little faster, but in the end we were satisfied. The delivery of the vehicle the next day was such a smooth and cool process with the vehicle inside a garage for transfer of our items. We appreciated the attitude throughout!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your recent purchase. We sincerely appreciate you taking the time to fill out the online dealer review. Your comments on our dealership processes are valuable and helpful in evaluating areas we can improve on. I will make sure senior management is aware of your feedback. Thank you once again, and please know that your feedback does make a difference.?
wonderful
Bill Neal was the sales person we dealt with - he was awesome, very professional and easy to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking your time to write a review! We appreciate your business, and look forward to serving you again in the future!
Very Satisfied
The service was exemplary!!! Our salesman, Wayne Weems, was extremely helpful and courteous. The entire staff and facility created a very satisfying and enjoyable experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Eriksens strives to make your entire purchase process an enjoyable experience, and we are happy you are satisfied. Thank you for taking your time to write a review.