Skip to main content

Bosak Motors Chrysler Dodge Jeep RAM (Sold)

(537 reviews)
Visit Bosak Motors Chrysler Dodge Jeep RAM (Sold)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 10:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2016 state dealer award
View 3 awards
2016 state dealer award 2016 state dealer award
2016 consumer dealer award

Reviews

(537 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bosak Motors Chrysler Dodge Jeep RAM (Sold) from DealerRater.

Want to share your experience with this dealership?

Write a review

I Just purchased a 2020 dodge caravan from Bosak. From...

I Just purchased a 2020 dodge caravan from Bosak. From the wonderful salesman Dennis, to the financial department, to the service department I have nothing but wonderful complements for them. They were all friendly, took the time to listen to my goals and what I wanted and needed in a vehicle, and went above and beyond to fit the new vehicle in my budget. I can’t thank them enough. I hope anyone who needs a new or used car please go to Bosak. The salesman Dennis was the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Amazing to hear! Congratulations on your new Dodge Caravan! Thank you so much for highlighting Dennis and our entire team of going above and beyond to exceed your expectations. We hope you and your family enjoy your new addition!

Pleasant experience

Drove 700 miles to purchase a Ram truck and would do it again. Very pleasant experience and extremely thoughtful and helpful. See Luis Garcia for your purchase

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you Michael for traveling all of this way to allow us to assist you on your new Ram truck! Congratulations! We will most definitely share you review with Luis. Thank you for recognizing him as well! Please come and see us again in the future. Enjoy your new truck!

Drove a total of 700 miles to purchase a Ram truck and...

Drove a total of 700 miles to purchase a Ram truck and would do it again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

Would definitely drive and purchase again.

Shady business practices. Saw a vehicle online priced at...

Shady business practices. Saw a vehicle online priced at $18,877, and I was prepared to pay that knowing the market. Went to their Stealership only to find out they really wanted $22k+ because of some paint protection they put on for almost $3k and some other BS. I asked about the difference and the man said the online price is list price, whatever that means. Had issues there before with service and I should have known better. stay away or be prepared to pay another $4k+ above their "Online List Price" Psh..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Patrick, we apologize for any miscommunication between our team and your interest in one of our vehicles. We pride ourselves in being transparent with all of our guests with our pricing, so we are disappointed to hear about your experience. If you would like to speak to one of our sales leaders, please do not hesitate to contact our location so we can discuss in further detail. Thank you.

I have a white 2018 Ram 2500. I’ve been dealing with...

I have a white 2018 Ram 2500. I’ve been dealing with Doug, and everybody else in the service department. They are great and get the job done!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are so glad to hear it Eric!! Thank you for highlighting Doug and our Service team for taking such great care of you! We have shared with our team and thanking them for their dedication to taking care of our guests! We hope to see you again in the future! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I bought a new vehicle from Bosak on April 29, 2021. As...

I bought a new vehicle from Bosak on April 29, 2021. As of today (June 26, 2021), I still do not have the paperwork necessary to get plates for my vehicle. Bosak is required by law to provide this paperwork in 31 days. That should have happened on or before May 31, 2021. But after 59 days, I still cannot license my vehicle. Despite numerous requests for information and answers, Bosak still cannot provide me anything but vague promises. It is apparent to me that Bosak simply does not care. They made the sale. They booked their numbers for that month. The only “service after the sale” I have received is lip service.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Mr. Brooks, on behalf of the entire Sales team, we sincerely apologize for the delay in paperwork. Unfortunately, due to Covid, the state of Ohio is running behind in processing title work at the moment. We are at many times at the mercy of the out-of-state processes, and we try our best to do what we can during the delay. Ohio does allow customers that need an extended temporary tag to purchase another one for additional time period if needed. We do sympathize with you that your title work was not completed in a timely manner. Our management team has since completed your paperwork. Please let our team know if there are any additional questions, and we would be more than happy to assist you. Thank you for your honest feedback.

Been dealing with Doug and service department and I...

Been dealing with Doug and service department and I wouldn't trust taking my van any were else. Fast friendly service. They take time to tell you what you should replace and what has to be replaced. Very professional and courtesy shop. Will not take van anywhere else. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Wow, thank you so much for your continued loyalty to Doug and our Service Team. We truly appreciate not only you continuing to trust us to service your vehicle, but to also take the time and recognize our team! Thank you for your feedback. We will see you next time!

Our salesperson was great, that is about all I can say....

Our salesperson was great, that is about all I can say. During negotiations, all I heard was how sales and repairs were enemies and repairs did things they can not override. The dealer added things to the vehicle we did not want and had to negotiate off. The finance person did not let the salesperson know to order accessory purchased. Had to call after a week of waiting to get part ordered then schedule to have installed. The finance person set us up with financing, but did not disclose the additional finance fees the bank was going to tack on, these fees were not in the contract. I gave a one star for the dealership, but for some reason shows three stars.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us your feedback. Positive or negative, it is important to us to ensure all feedback is addressed. We hope at this time, your vehicle has been taken care of with the part being installed. If any issues or concerns have not yet been fully resolved by our management team, please do not hesitate to contact our store at (219)-738-2323 , so we can remedy those concerns. Thank you again for your feedback.

Great place everyone there treated my wife and me great...

Great place everyone there treated my wife and me great especially obi, Joe and Melissa great service all around knowledgeable about our vehicle greeeeeeeeeeet team

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to read this review! Thank you so much for taking the time to highlight our sales team! We hope you enjoy your vehicle!

Bosak Motors in Merrillville indiana has been THE place...

Bosak Motors in Merrillville indiana has been THE place for our family’s car care for many years because we trust them. I just purchases a 2021 Jeep there and found the whole experience very pleasant. From the eternally patient and super helpful salesman Rocco, to the final signing of papers, the service at Bosak can not be matched! I am very grateful they were there for me when I needed them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share about your positive car buying experience! We are thrilled Rocco took great care of you! We hope you and your family are enjoying your new vehicle. Thank you for your continued loyalty to our store!