Skip to main content

KEY AUTO MALL - GM

(630 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:00pm
Tuesday 8:30am–6:00pm 7:30am–5:00pm
Wednesday 8:30am–6:00pm 7:30am–5:00pm
Thursday 8:30am–7:00pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 8:30am–5:00pm 7:30am–3:00pm
Sunday Closed Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2023 consumer dealer award
New (888) 849-4162 (888) 849-4162
Used (866) 454-3427 (866) 454-3427
Service (866) 838-0555 (866) 838-0555

Reviews

(630 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of KEY AUTO MALL - GM from DealerRater.

Want to share your experience with this dealership?

Write a review

We had a great experience.

We had a great experience. Rick Tucker was knowledgeable, courteous and customer focused. Key Rocks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Bought 2015 jeep grand charokee limited.

Bought 2015 jeep grand charokee limited. From Noah , great sales man ! He went over and above to get this jeep 100%

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Skimike44, We are please Noah Ruthey gave you our 5 star experience. Thank you for taking the time to let us know. We greatly appreciate it! Best Regards, The Key Auto Mall Team.

Very patient and answered my questions.

Very patient and answered my questions. Randy was polite helpful and pleasant to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Marilyn, We are pleased Randy Webster gave you our 5 star experience. Thank you for taking the time to let us know, we greatly appreciate it. Please let us know if you need anything! Best Regards, The Key Auto Mall Team

Thank you Daniel Speight for all your help the other day

Thank you Daniel Speight for all your help the other day with our new car! We appreciate you and Key Auto Mall!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

karentina88888, We are pleased Daniel Speight gave you our 5 star experience. Thank you for taking the time to let us know, we greatly appreciate it. Please let us know if you need anything! Best Regards, The Key Auto Mall Team

Was having a bit of a hard time finding the vehicle I was

Was having a bit of a hard time finding the vehicle I was looking for at the price I was willing to buy, until Daniel Speight at Key Auto Mall helped me with both the vehicle location and the price. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Jack, We are pleased Daniel Speight gave you our 5 star experience. Thank you for taking the time to let us know, we greatly appreciate it. Please let us know if you need anything! Best Regards, The Key Auto Mall Team

I am so pleased with the service I received from Key!

I am so pleased with the service I received from Key! I saw a vehicle come across my email thread that caught my eye. As soon as I saw it I sent a message that I was interested in looking at it. Not more that 15 mins later I had a response from one of the sales members asking when I would like to come take a look. The response time, the willingness to work within my budget and take care of any issues I had with the vehicle (small dent I found) is what sold me immediately. Everything I needed was taken care of. Brian Magee was my salesman and I can’t recommend him enough. Thank you for helping me get into the vehicle that is the perfect fit for my family!! Key Automall is 5 stars in my book!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Bbarnett1022 We are pleased Brian Magee gave you our 5 star experience. Thank you for taking the time to let us know, we greatly appreciate it. Please let us know if you need anything! Best Regards, The Key Auto Mall Team

Great first experience with Key Auto Mall to replace my

Great first experience with Key Auto Mall to replace my totaled Mazda. Randy was friendly & knowledgeable, and financing was easy. Thrilled with my “new” car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Djhutton, We are pleased Randy Webster gave you our 5 star experience. Thank you for taking the time to let us know. We certainly appreciate it. Please let us know if you need anything. Best Regards, The Key Auto Mall Team

Highly Recommend Key Auto employees ...knowlegable

Always treated with respect fairly and well. Last service told all how good I felt about how great I was treated. Good place to go for purchase and service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much for taking time out of your day to leave such a wonderful review Gladas! We really have a great team here at Key Auto Mall, and it is customers like you that keep us going! have a wonderful day Gladas, and we look forward to seeing you at your next routine maintenance visit!

I have purchased many vehicles from this dealership.

I have purchased many vehicles from this dealership. They have always went above and beyond to find exactly what I have been looking for. Very easy to work with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

chalkdust31, We are pleased Jeff Smith gave you our 5 star experience. Thank you for taking the time to let us know, we greatly appreciate it. Please let us know if you need anything! Best Regards, The Key Auto Mall Team

Key Auto Mall is a wonderful dealership and has helped me

Key Auto Mall is a wonderful dealership and has helped me with several vehicles over the years. Daniel Speight is my go to guy and always treats us very well! Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

David, We are pleased Daniel Speight gave you our 5 star experience. Thank you for taking the time to let us know, we greatly appreciate it. Please let us know if you need anything! Best Regards, The Key Auto Mall Team