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Mclaughlin Motors

4.8 out of 5 4.8
Rectangle 48
Sales 8:30 AM - 8:00 PM
Service 7:30 AM - 5:30 PM

Mclaughlin Motors Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:30 AM - 6:00 PM

Wednesday

8:30 AM - 6:00 PM

Thursday

8:30 AM - 8:00 PM

Friday

8:30 AM - 6:00 PM

Saturday

8:30 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

8:30 AM - 2:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since February 2007

Serving Moline and the Quad Cities area, McLaughlin Motors, located at 4101 41st Street in Moline, IL, is your premier r

...

etailer of new and used Subaru,Volvo and Cadillac vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car, truck or SUV today!

"Bigger Inventory, Better Selection, Better Pricing!"

Service

Oil, Filter Change

$25 and up*

Car Wash

Complimentary

Air Filter Replacement

$42.31 and up*

Wheel Alignment (4WD)

$81

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
437 lifetime reviews. Includes reviews of Mclaughlin Motors from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 25, 2019

    This was the first time I worked with a female car sales person and she was tremendous! Kim is her name and she was no nonsense, very transparent. She... did a great job. I was in a tough spot and she made the entire process much better. I will ALWAYS go to Kim.

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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Karamatt, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive r...eview. Thank you for your kind review; we are happy to pass along your comments to the team here at McLaughlin Subaru! We hope to be of service to you again in the future. Best wishes, McLaughlin Subaru


    Worked with:
    Kim Hicks

    Sales Consultant

    (4.9) 163 reviews

  • 5.0 out of 5
    November 9, 2019

    Great experience at McLaughlin. Kim was very easy to work with and made herself available to all my questions. Very happy with my new Forester!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to be of service to you again! Take care!


    Worked with:
    Robert Coronado

    Finance

    (5.0) 50 reviews

    Kim Hicks

    Sales Consultant

    (4.9) 163 reviews

  • December 2, 2016

    After viewing a vehicle online and speaking to Scott Schnabel, we drove 145 miles to see if this was a car for my wife. It was a positive experience in... every way. We were purchasing a pre-owned vehicle, but you would have thought we were buying the top of the line auto from them. It was an extremely positive experience. A+

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 1, 2019

    Great experience! Quick and easy to work with! Had a great time at the dealership. I would recommend Kim and this dealership to a friend!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you... have any additional needs or questions, we will be more than happy to assist you! Safe travels!


    Worked with:
    Kim Hicks

    Sales Consultant

    (4.9) 163 reviews

  • 5.0 out of 5
    October 16, 2019

    This is my second Subaru purchased from McLaughlin Motors Moline, IL. Kim Hicks has been my sales representative on both purchases. She's very patient,... non-pushy and easy to contact/respond to questions. From finance people (Mike) to service personnel (Beth first car and current person, John) I find then easy to speak with about questions. Please consider this locally owned dealership to purchase your next car. Not heavy handed and fair price. Subaru has an excellent resale and reputation.

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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Tom, thank you for your kind words and congratulations on your new vehicle. We always strive to provide top quality service to every guest and are ple...ased to hear that you enjoyed your experience here at McLaughlin Subaru. Please don't hesitate to reach out if there's anything we can do for you. Take care.


    Worked with:
    Kim Hicks

    Sales Consultant

    (4.9) 163 reviews

    Beth Scherrman

    Service

    (4.6) 30 reviews

  • 4.0 out of 5
    September 18, 2019

    Initially, showed up for an appt after driving an hour away to test drive a car that an office girl had taken home to drive for the weekend. I can't... remember the salesman that had failed to have it available but he sent Kim Hicks to deliver the bad news. Kim went above and beyond calling to have the lady bring the car back. Working with Kim on price (which is never fun) was a wonderful experience. She was very personable and to the point. There was no back and forth. This is the way car dealerships should all operate... no game playing. Our only complaint was with the finance dept. We financed through them and the interest rate was the highest we had come across. They made an offer to drop it if we agreed to buy the extra warranty. Left with a great used car for a great price anyways!

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Kim will be very happy to hear about your... kind words and high star rating! Thank you and we hope to see you again! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!


    Worked with:
    Kim Hicks

    Sales Consultant

    (4.9) 163 reviews

  • 5.0 out of 5
    September 8, 2019

    Fabulous staff to work with. Not pushing, didn't play any games. Very accommodating. Kim our sales lady was fabulous, would use her again. Love my new... car. Never had a Subaru before.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your great review, and for giving our dealership such a high star rating! If you have any further questions, please give us a call. We're a...lways happy to help!


    Worked with:
    Kim Hicks

    Sales Consultant

    (4.9) 163 reviews

  • 5.0 out of 5
    May 9, 2019

    Turned in my 2016 for a 2019 (used forester), Dan was a great person to work with, straight forward, and explains everything. would go back or recommend... to everyone

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, thank you so much for your positive comments about McLaughlin Subaru! If you have any further questions, please give us a call. We're always happy... to help!


    Worked with:
    Dan Machu

    Sales Consultant

    (4.6) 38 reviews

  • 1.0 out of 5
    January 24, 2019

    Unfortunately, I did not have positive customer service at all! I drove from out of state to purchase a specific vehicle from McLaughlin, due to a recent... accident where my car was totaled. The salesman told me on the phone the day prior to my trip I could finance a loan with McLaughlin. When I received my check from the insurance company the following week, then I could refinance the loan, since I was paying 50% cash for the car. Upon my arrival the next day to buy the vehicle, the finance person I interacted with made it clear he did not want to do the loan due to the amount of paperwork on my end and his end and this would not be a good impression for his lenders. He had me call my bank in Iowa to see if they would do the loan. It was Friday afternoon at 3pm, so the banker said this was not possible because they would need my signature. *I left without a vehicle and put a $500 deposit down to come back the following week to purchase the car. My $500 check was cashed within two business days at my bank. When I returned to McLaughlin the following week to ask for the refundable $500 deposit check I was told I would receive it in the mail a few days later. It took a little over two weeks to get the $500 in the mail. Honestly, my experience all around was not good and it made things very stressful when I had just recently been in a bad accident that totaled my other car.

    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Dan Machu

    Sales Consultant

    (4.6) 38 reviews

  • 5.0 out of 5
    January 14, 2019

    My first Suburu buying experience was superb. Dan was very straight forward, honest, quick to respond, and was very sincere to meet the needs of the purchase.... He so kindly programmed my garage door opener while I was finishing up in the financing department. He also provided great advice for my accessory needs. I highly recommend Dan for your Suburu experience.

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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Dan Machu

    Sales Consultant

    (4.6) 38 reviews

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