Reviews
Customer service is outstanding.
Customer service is outstanding. Salesperson went over and above in listening to what I was looking for and then making it happen. Finance deartment was easy to work with. I love my new Forester!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I went in to have my first oil change and inspection done
I went in to have my first oil change and inspection done on my Subaru Forester since I purchased it. It all went very well with no problems. The service was outstanding and the time it took to complete the job was just how long they said it would be. They even gave the vehicle a free car wash!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kim Hicks is an extraordinary salesperson and went well
Kim Hicks is an extraordinary salesperson and went well above and beyond to find the perfect car for me. Fortunately, it turned out to be a new car that was just delivered to their sales lot. This is the 3rd Subaru I've purhcased from Kim and McLaughlins and all of those purchases have been outstanding. Keep up the good work. Dee Lambert
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I just wanted to give Kim HIcks five star ratings for her service with finding me the perfect car -- a 2025 Subaru Outback Limited. I purchased the car today (Feb. 10, 2025) and Kim was a joy to work with -- this is the 3rd Subaru Outback Limited that I've purchased from her and McLaughlins and this experience was outstanding. Dee Lambert
Great experience at this dealership had to locate vehicle
Great experience at this dealership had to locate vehicle No problem at all . Kim Hicks was great to work with!! She handled all the details with no problem.Finance person Zach was also great to work with. He handled all our needs for lease no problems!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The quote was far less than the end bill Should never be
The quote was far less than the end bill Should never be that way bought the car from you
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Overall they have done a wonderful job on my 2015 Outback
Overall they have done a wonderful job on my 2015 Outback for the last 10 years.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our salesperson was great!
Our salesperson was great! She made certain we were getting the right car for our needs. She went over features of each car we were interested in and was very knowledgeable about Subarus. This was our second Outback purchased there. We were very pleased with the experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My salesman did everything to get me the car in the color
My salesman did everything to get me the car in the color I wanted. The sales department was clean, full of snacks and drinks and the staff was very friendly. Nice dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our salesman Brandon was very helpful and accommodating.
Our salesman Brandon was very helpful and accommodating. He seemed very knowledgeable with the vehicle we purchased.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is the third time I've gotten a vehicle from
This is the third time I've gotten a vehicle from McLaughlin, and Kim has worked with me all three times. She knows about the cars, is willing to work with the numbers, and it has been pleasant working with her.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car