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Sales 9:00 AM - 5:00 PM
Service Closed
Mon 8:30 AM - 8:00 PM
Tue 8:30 AM - 6:00 PM
Wed 8:30 AM - 6:00 PM
Thu 8:30 AM - 8:00 PM
Fri 8:30 AM - 6:00 PM
Sat 9:00 AM - 5:00 PM
Sun Closed
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat Closed
Sun Closed
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Reviews

3.8
20 lifetime reviews.
  • Central Cadillac Staff and Service

    From the minute I pull into the facility the entire staff from top to bottom are always welcoming, professional and friendly. Highly recommend Cen...


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    From the minute I pull into the facility the entire staff from top to bottom are always welcoming, professional and friendly. Highly recommend Central Cadillac for all cadillac buyers.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Customer relations improvement needed.

    My personal experience with the dealership is highlighted by a lack of attention to detail and a lack of customer and inter department communicati...

    Dealer Response

    Kelvin, Sorry for your experience. Please give Mike a call at 216-861-5800 so we can better understand the issue and resolve the problem.


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    My personal experience with the dealership is highlighted by a lack of attention to detail and a lack of customer and inter department communication. Customer relations improvements are needed. Customer should be better. Informed and kept up to speed on status of whatever the situation is that requires interaction with the dealership.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kelvin, Sorry for your experience. Please give Mike a call at 216-861-5800 so we can better understand the issue and resolve the problem.


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  • Steering wheel not straight

    I brought my 2016cts with 3500miles in for a steering wheel correction,the service consultant,ken, was extremely rude to me, and short tempered,I ...

    Dealer Response

    Thank you for your comments. It helps us to know what we need to improve on. Please accept our apologies that your service visit was not what you ...


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    I brought my 2016cts with 3500miles in for a steering wheel correction,the service consultant,ken, was extremely rude to me, and short tempered,I gave them back there filthy rental car,and demanded my car back and left,I felt no respect from this company's representative ,respect is everything,WJD.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your comments. It helps us to know what we need to improve on. Please accept our apologies that your service visit was not what you expected. Our service manager did speak with you and thought he had resolved the issue you had. Apparently he was wrong. We do our best to keep our rental cars immaculate. If any customer feels their rental is not as clean as they would like, it should be reported immediately to a manager or the associate providing the rental and it will be resolved.


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Service & Repair

About Our Dealership

Dealer on Cars.com since January 2011

Central Cadillac has been serving the Cleveland community since 1942, and we are proud of the fact that we sell more Cadillac cars than any other luxury car dealership in the area. Because of our outstanding reputation for customer service, our customers have come to rely on us for their luxury automotive needs. Our reputation is made possible by our many long-term employees. They are what make us so unique in the marketplace. At our dealership, we go the extra mile to find you the perfect Cadillac. Come visit us or call us and experience the Central Difference.

"Welcome to Central Cadillac!! Centrally located in the heart of the city!!"