Central Cadillac

4.4
(35 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 8:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
(216) 586-5926 (216) 586-5926

Inventory

  • No photo available
    Cadillac Certified
    2019 Cadillac Escalade
    17,171 mi.
    $69,493
    CPO Warrantied
  • No photo available
    Cadillac Certified
    2021 Cadillac CT5
    5,330 mi.
    $58,975 $509 price drop
    CPO Warrantied
  • No photo available
    Cadillac Certified
    2017 Cadillac XT5
    35,398 mi.
    $29,994 $479 price drop
    CPO Warrantied
  • No photo available
    Cadillac Certified
    2019 Cadillac CT6
    39,475 mi.
    $44,991
    CPO Warrantied
  • No photo available
    Cadillac Certified
    2018 Cadillac XT5
    29,863 mi.
    $33,994
    CPO Warrantied
  • No photo available
    Cadillac Certified
    2018 Cadillac XT5
    16,416 mi.
    $29,292
    CPO Warrantied
  • No photo available
    Cadillac Certified
    2019 Cadillac XT4
    29,705 mi.
    $34,484 $509 price drop
    CPO Warrantied
  • No photo available
    Cadillac Certified
    2017 Cadillac XT5
    13,102 mi.
    $31,997 $199 price drop
    CPO Warrantied
  • No photo available
    Cadillac Certified
    2018 Cadillac XT5
    38,703 mi.
    $32,499
    CPO Warrantied
  • No photo available
    Cadillac Certified
    2018 Cadillac CT6
    28,581 mi.
    $37,485 $509 price drop
    CPO Warrantied
  • No photo available
    Cadillac Certified
    2020 Cadillac XT4
    11,631 mi.
    $40,491
    CPO Warrantied
  • No photo available
    Cadillac Certified
    2020 Cadillac XT5
    12,043 mi.
    $44,992 $499 price drop
    CPO Warrantied
See all 12 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2017.
Central Cadillac has been serving the Cleveland community since 1942 and we are proud of the fact that we sell more Cadillac cars than any other luxury car dealership in the area. Because of our outstanding reputation for customer service our customers have come to rely on us for their luxury automotive needs. Our reputation is made possible by our many long-term employees. They are what make us so unique in the marketplace. At our dealership we go the extra mile to find you the perfect Cadillac. Come visit us or call us and experience the Central Difference.
Welcome to Central Cadillac!! Centrally located in the heart of the city!!

Service center

Phone number (216) 586-5926

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
Closed
Sunday
Closed

Reviews

4.4
(35 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews from DealerRater

4.7

Great experience

We had a great experience at Central Cadillac with Mason and Steve, after being left very disappointed by the dealership that is local to our home. The sales staff is friendly, and they were very thorough during the delivery process. We spent a little more time there than I would have liked, but otherwise it was a pleasant experience.

5.0

Outstanding Sales and Service by Sandie Williams

I traveled over 2 hours to Central Cadillac to purchase a used BMW X3. Sandie Williams was my Sales Advisor. Sandie did an amazing job making me feel comfortable with a car I had not seen and with the trade if my vehicle. The Car I was purchasing was in great demand and she fought for the best price and the most convenient way for me to take delivery. Sandie followed up and made me feel comfortable that she represented my best interest at the dealership that was over 2 hours away. When I arrived to take delivery of the car, Sandie was waiting with a smile. She made sure I felt special by having the car ready with a big red bow on it. It is tough to find high quality sales people these days. Sandie is one of the elite ones. If you are looking for a car, go to Central Cadillac and ask for Sandie Williams. She will take excellent care of you. You will surely get the best deal.

5.0

Clark Review

Long time customer. I wasn't aware that Mr. Ken Matthews had retired, happy for him! Would have loved to say goodbye!!! His replacement Jason is doing a fantastic job.

5.0

Maintenance Visit Tuesday, April 16, 2019

Jason, was thoroughly professional. Your body shop manager is tremendous. The young man who took car of my loaner was extremely thorough and professional. The receptionists in the morning and afternoon were friendly, professional and efficient. Great experience!

1.0

NIGHTMARE experience w/Salesman & General Manager

My suspension went out 3 weeks after purchasing vehicle. Dealership refused to fix or cover anything. Tried to bribe me into signing no talk waiver

Dealer response

Mylan, We are sorry that you feel this way about our dealership. It is our goal that every customer leaves here feeling that they are a member of our family. I understand that you have been working with our management team to resolve these issues. Our team will work diligently to resolve this.

5.0

Coy Redic

Facilities nice, comfortable and clean. Service reps very polite and proficient. Work - excellent

2.3

Rattle noise seems to come from under the hood.

I left my 2011 Sport Wagon for investigation and cure of persistent ranttle seemingly under the hood on the driver's side. I was given a loaner. I was called to pick up car approximately 4 pm. Returned loaner, paid $208 bill was told the cause of rattle was found and corrected. Today, 4/3/18 I drove the Wagon on Highway 271 as well as on surface streets, smooth ones, and detected the rattle again only louder! Suffice it to say, I am very unhappy.

Dealer response

We hate to hear things like this. We strive for perfection in all we do. Please give us a call at 216-861-5800 so that we can discuss this further.

5.0

Service at Central Cadillac

Great service to correct an annoying problem. A safety issue.

Dealer response

Thanks!

5.0

Survey

Ken was very professional and is always willing to go out of his way to help.

Dealer response

Thanks! We appreciate the feedback

5.0

Ralph Criswell

excellent work and timely service the 2nd time around

Read all 35 reviews