Central Cadillac

My suspension went out 3 weeks after purchasing vehicle. Dealership refused to fix or cover anything. Tried to bribe me into signing no talk waiver

I left my 2011 Sport Wagon for investigation and cure of persistent ranttle seemingly under the hood on the driver's side. I was given a loaner. I was... called to pick up car approximately 4 pm. Returned loaner, paid $208 bill was told the cause of rattle was found and corrected. Today, 4/3/18 I drove the Wagon on Highway 271 as well as on surface streets, smooth ones, and detected the rattle again only louder! Suffice it to say, I am very unhappy.

Facilities nice, comfortable and clean. Service reps very polite and proficient. Work - excellent

Great service to correct an annoying problem. A safety issue.

Ken was very professional and is always willing to go out of his way to help.

excellent work and timely service the 2nd time around

Service department is STELLAR! They've made me feel as if my satisfaction is their #1 priority. The service consultant has been more than extremely patient... with me and she works hard to correct my issues. Thank you Lisa B. of Central Cadillac

Great service, great people kept me informed of the process and professional. So much better than Crestmont Cadillac who have some of the rudest unorofession... people I’ve come across in a long time. Central will now get me and my family/ friends business.

From out of state going to Cleveland Clinics the air conditioning in my Cadillac quick working , I call them on the way down they said to stop by and they... see what they could do !! One hr later I left there with it fix !! Great job service dept

When I went in to get my 2014 ATS serviced, I mentioned to Ken Mathews that I was approaching the end of my lease and was looking to lease another car.... During my visit, Ken introduced me to Breyana Simpson, who helped me choose another ATS, my preferred brand, to lease. I picked a car and placed a down payment before I left that day. When it was time to sign the paperwork, Breyana introduced me to William Teffer, who expertly explained my options to me honestly, which meant everything to me. Afterwards Breyana helped to set up my vehicle with OnStar. Ms. Simpson then answered all my questions and explained all the intricacies of my new 2017 ATS. I can't say enough about Central Cadillac and their staff. Courteous and patient, friendly and helpful. If I could give them 6 stare I would. Thank you.