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Terry Henricks Chrysler Dodge Jeep RAM

(435 reviews)

Reviews

(435 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great service

Very helpful and professional. Took care of all my questions and the work was performed quickly and correctly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Peggy, we appreciate your positive review about your recent experience with us! If you ever need anything else, please feel free to give us a call or stop by. Have a wonderful day!

lreeves01008@roadrunner.com

My Jeep is running smoothly which I greatly appreciate. I will return to Terry Henricks for all future repairs/service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Linda, it's experiences like yours that really keep us motivated! Please let us know if there is anything else we can do for you; we are more than happy to help!

truck buying

very professional great job explaining everything would buy again from them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

James, thanks for your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Purchase of Newer model Certified Pre-Owned SUV

They made the car buying experience simple and efficient. After seeing their vehicle on-line and also via the Copilot App, I contacted them and exchanged emails for a few days getting more info and eventually setting up a test drive. When I arrived everything was ready to go, and I took a fairly lengthy test drive, while they drove my trade in. I was skeptical everything would go so smoothly but it did. Deal was done, and I'm happy thus far with the purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Robert, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Terry Henricks Chrysler Dodge Jeep Ram. If you ever need anything else from us, please feel free to give us a call or stop by. Safe travels!

Service on my Infinity QX80

This dealership has always treated me extremely well. Always professional and always in a timely manner

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Mike, we are glad we could help! We're looking forward to your next visit with us. Safe travels!

2021 Jeep Compass

Working with Terry Hendricks has a very good experience in the past and maintain a great quality service. I have working with terry Hendricks for a few years and never been disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Robert, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do. Safe travels!

Grand jeep cherokee

Great experience all around. I got a fair amount for my trade and I got a good deal on my new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Tanya, thank you so much for your positive comments about Terry Henricks Chrysler Dodge Jeep Ram! If you have any further questions, please give us a call. We're always happy to help!

dodge Ram service

Very efficient and friendly. Would recommend this facility to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi David Moore, we are very happy to have provided you with such a positive experience!

2014 Jeep Cherokee Transmission Service

We took this to another dealer first that said they couldn't do anything for us. Terry Henricks not only serviced but got it taken care of with our warranty with no cost to us. They were honest, up front. My only complaint is that it 2 weeks to repair but on the bright side I had their loaner vehicle for that long.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Dennis, we're glad to hear that you had an overall positive service experience with us! Please let us know if there is anything else you may need from us; we're always happy to help! Have a wonderful day!

New 2020 Pacifica purchase

Great experience..no high pressure tactics Salesman found additional rebates

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!