Reviews
2018 dodge ram
went there at 1.00 and took the truck home by 5,,,did,t have an exact vehicle in mind but was able to pick from two i was interested in,,,great trade in prices
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Arnold, we really appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Wonderful Sales Team
Everyone at the Terry Hendricks dealership went out of their way to make my car purchase a pleasant experience, even on a cold, snowy night.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kathryn, thank you for your kind review; we are happy to pass along your comments to the team here at Terry Henricks Chrysler Dodge Jeep Ram! We look forward to your next visit. Take care!
Happy New Jeep Owner
The representatives at Terry Henricks were absolutely amazing, Everyone I talked with was extremely polite and courteous. I would recommend working with Carter and Alex even though the dealership is 2 hours away from me they were outstanding in getting me what I wanted and for the best deal I could find. I?m a Happy New Jeep Owner thanks to the great team at Terry Henricks.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Joshua, thank you for your kind review; we are happy to pass along your comments to the team here at Terry Henricks Chrysler Dodge Jeep Ram! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care!
Great Service, Very Helpful, Alex was great
Great price for the vehicle, easy and quick process to purchase and Alex Zimmerman was very helpful. Even though I didn't get the extended warranty, Alex went to bat for me and took care of an issue after the purchase was made. I really appreciated his tenacity to make sure that my wife and I were satisfied.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks so much Joel your 5-Stars and kind words are appreciated!
Out standing customer Service
Really friendly and easy to talk to about the car buying experience and I would go back to them
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dylan Duncan, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Terry Henricks Chrysler Dodge Jeep Ram
the worst time i ever had buying a truck vary angr
the worst time i ever had buying a truck i will never go back thay made promises and did not keep them it was the worst buying time i ever had
- Customer service 2.0
- Buying process 1.0
- Quality of repair 2.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Glen, Would REALLY love the chance to talk about this. You've put us in a bad light as we are unable to help the fact that our best rate wasn't better then your banks best rate, a bank that doesn't work directly with dealers. We DID get you the best rate we were able to obtain. So sorry for the bad time caused....
Great experience buying my car
Jake Doehrmann was and excellent agent and he keep me informed all the time about my process
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Luis, we are glad Jake could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day! Drive safe!
Great experience
It was a great experience and the whole team was amazing to work with. They were able to get the vehicle I was looking for quickly and the paperwork was very easy to complete. Thank you for a great experience!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing William!!
Will Not Go Anywhere Else To Buy Another Jeep
From viewing the vehicle on the dealer website to the time I drove off the lot, the staff was friendly, engaged and helpful. The salesperson, Alex Z., did a wonderful job of making the entire process seamless.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Joshua, your kind words mean the world!!!
Terry Henricks Chrysler Dodge Jeep Archbold, Ohio
Always great service and friendly service ppl I will continue to have my truck serviced there and wii continues to buy from them
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Larry, we appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Terry Henricks Chrysler Dodge Jeep Ram