Reviews
Overall pleasant experience
I am always hesitant when buying a car, but Webb Ford eased my fears immediately and made the process as easy as could be. Jeff Cote was my sales rep and couldn't have been more helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dan, we are so happy to hear that Jeff was able to be so helpful during your car buying experience with us.
great service
i have a older car & the service was excellent and they even forsaw a problem that taking care of now will save me money in the long run. and the service was done in a very reasonable time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Pleasure to Deal with Webb Ford
Once again I want to Thank Steve Rowe and the Service Team. You guys go over and above to find my issues that concern my car safety. gt
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Lift gate repair
Tim took care of my issue, in by 7:05 home by 7:55 Wonderful person Thanks Tim for great and fast service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
JoAnne, We are happy to hear we were able to help you in such a timely manner!
Very professional
Steve Rowe very kind, professional, & knowledgeable! Service tech Kyle Stanley did a great job!! Could have coffee for customers waiting, willing to pay for same!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Carol, Thank you for your feedback and kind words about Steve and Kyle!
Great service
Don't even own a ford but take all my vehicles here because of great service department.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your business, Shane!!
Always great experience
Always fast and curious. I take my cars to Webb because they have extended service hours and can always fix me in. They always get me in and out quickly
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Eric, we are so glad to hear that we were able to get you I and out quickly!
Outstanding Service
Webb Ford and Steve always does an outstanding job servicing my vehicle. They always get the car back to me in a timely matter and sooner than original time frame. I always get my car serviced with Webb Ford and would never go anywhere else!!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Recent Oil Change and Parts Issue on 2015 Focus
My Wife always comes home happy, Imagine that from a Service Dealer. I looked at her and asked her and she said, that Webb Ford always goes out of the way to make her feel content and with Peace of Mind of what was done and what was taken care of. Thanks Guys for Giving her that, plus the use of a loaner to get her around. She's a Highly Productive lady who has to get things done with not to many issues to worry about.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service Review
I brought my Fusion in for service. They said it would take an hour, I was out 55 minutes later. The service department has always been friendly, and usually right about the time it takes for the car to be done whenever I've taken it in. We've been buying cars from Webb for over 20 years.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your feedback with us! We are happy to hear we were able to get you in and out quickly. We truly appreciate your business with us! Don't hesitate to let us know of any future vehicle needs!