Webb Ford

brought my Explorer in for Warranty work, I made an appointment for 9am on a Wednesday, They asked if i needed it back on the same day. I said no, but i needed it by the weekend. End of Wednesday no update on my SUV, Thursday no update, I messaged Service tech, he replied back that they didn't even look at it yet, promised Friday morning will get it in and message me. Friday morning no message, Friday afternoon i messaged them, their response haven't even looked at it yet. I told them I'll need a loner, no response. Messaged back after an hour told them I'm coming to get it. When i picked it up no explanation no nothing. by the way it wasn't my first time there, had multiple oil changes, and they even picked it up at my home one time, so i wasn't expecting such bad service.

Purchased a 2025 Bronco. Sales associate; Jeff Cote was awesome. The price was fair and the process was smooth and easy. Even better was the service after our purchase, when we discovered a dent behind tire on tailgate. Denny Webb allowed us to bring vehicle back where repair was made at no charge, and no hassle!

Their used car prices really are rock-bottom. They are "no-haggle" but that didn't stop them from thoughtfully considering several requests to sweeten the deal. Ultimately, the staff was open, honest and straightforward -- what you see online is what you get (used cars).

Very good service sales personnel Very detailed on the automobile purchase management is very helpful

I have been using this dealership for over 20 years and have always been impressed by their service department. The service reps and technicians are efficient, knowledgeable, and, most importantly, straightforward and honest.

I had my 2024 Escape picked up and delivered back to me by Chuck and Vince was the mechanic who did The Works on my vehicle at Webb Ford in Highland, Indiana. I was very happy with their services!!😊

I traded in my Mustang GT for a Ford Bronco Sport. I was looking for a better fuel efficient vehicle. The General Manager, Pete Panos was by far the best when it came to providing exceptional customer service. However, the finance department guy was horrible. He doesn’t stop at trying to sell you Gap insurance and other optional coverage. I told him I decline the extra coverage multiple times and he continued to push. He will definitely make you feel uncomfortable. Also my sells guy appeared to be kinda new. He didn’t discuss a lot of things with me like my interest rate options. If they had more Pete Panos, the place would be awesome.

I was recently in the market for a used car but thought I'd take a look at the new Broncos on a whim. First of all, I was treated courteously and promptly by Chris, who did not make the mistake of looking for my husband before waiting on me. We shopped for my low mileage 2025 Bronco, which I ended up buying. Chris explained all the bells and whistles to me on the test drive. He also showed me some other used Broncos at my request. I highly recommend Webb Ford as a Ford dealer. There wasn't any high-pressure, pushy salesmanship. Just a friendly, helpful salesman answering questions and giving tips.

Terrible service, no one talks to you after the car gets serviced and assumes you won’t ask questions. You’re better off going to a small mom and pop shop.

Pleasure to work with. Very friendly, well informed, and no nonsense. My salesman was knowledgeable and to the point it was really appreciated