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Paul Heuring Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (53 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
New (833) 541-5133 (833) 541-5133
Used (833) 541-5420 (833) 541-5420
Service (833) 541-3400 (833) 541-3400

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (53 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paul Heuring Ford from DealerRater.

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Worst experience ever!

Sales person and manager was dishonest, deceiving, rude and failed or refused to honor a handshake offer and agreement. Then refused to even honor their own given offer. Many lies and the ole' switcheroo. One of the most stressful and frustrating experiences I have ever encountered. These two are poster children for the despicable reputation given to car salesmen. The only positive encounter was with the finance manager.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The Best First Experience

I went in to Paul Heuring Ford last year to purchase my own first car. I was fresh out of college and had no prior knowledge or experience with such things, and I had no idea what to expect. Everyone at the dealership (ESPECIALLY Joe) was incredibly kind, understanding, and helpful. Joe stayed hours later than he needed to, ensuring I got the best deal, making sure that I understood everything that was going on, and cracking jokes and making me laugh when I was getting overwhelmed. He helped make my first car buying experience the best it possibly could have been. Thank you, Joe, and Paul Heuring Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Best car buying experience I ever had!

I have purchased several cars and came to this dealership and purchased a car from Joe Orosz. I was so pleased with the first car we came back the second night and got another! We are now the proud owners of two escapes and the sales experience and staff were all great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Amazing customer service

It's difficult for me to get it of the house often, and my credit isn't great. My salesman Joe Orosz was able to walk me through the process through e-mail, text, fax, and multiple personal phone calls making sure that I understood what was happening at each step. He made me feel like I was his only client! The end result was me driving a cute car with a very affordable payment!! He has even followed up by phone to ensure that I was happy with my car!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

8-27-17

The salesman was absolutely amazing. He got me what I was looking for at the price and payment I needed. He has been great with follow up questions and concerns. He even went into work on his off day to find and give me the code to the door when I locked the keys in the car. I have to say that is great service. We love the car and will be happy to go there for our next purchase. Highly recomend this dealership and Joseph Orosz as your salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Car Purchase

My husband and I decided it was time for a new SUV. I happen to be on Facebook and I saw an advertisement from Joseph Orosz and thought I would give him and the dealership a try. I couldn't of been more happy. He was friendly, honest and answered a million questions that I had. He followed up afterwards with a phone call and has always answered any additional questions. I would defiantly recommend this dealership and ask for Joe!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Car Purchase

My husband and I needed a new SUV. Went to Joe Orosz and he set us up with a sweet new ride. Almost a year later and we still love our new SUV!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great experience!

Joe was so helpful and helped us find exactly what we wanted. It was far from the dreaded experience I have had in the past.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Awesome

Joseph Orosz is a great salesman and delivers what he says.And the vehicle I buy either new or used I will buy from Joseph Orosz.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Third time is a charm

This was the 3rd dealership I went by to that day. I didn't knots what I wanted. The first 2 dealerships never acknowledged I was there, even after flipping seats and opening doors in the showroom. Until I came here... my sales guy let me try every car until I found what I liked. Then!!!!!, got me the best financing ever!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.