Paul Heuring Ford

⭐⭐⭐⭐⭐ I can't say enough wonderful things about my experience with Paul Heuring Ford, especially Nick and Sean in the service department! I purchased my Ford back in 2019 and, for years, continued taking it to the dealership where I originally bought it, assuming that was where I'd receive the best service. Unfortunately, I often left feeling disappointed. I finally decided to give Paul Heuring Ford a try, and I'm SO glad I did! From the very beginning, Nick and Sean have been incredibly kind, communicative, and genuinely helpful. They took the time to listen to my concerns, troubleshoot issues, and work toward solutions rather than simply sending me on my way. Their professionalism, patience, and willingness to go above and beyond have made such a difference. They've completely turned around my experience with Ford service, and I finally feel like I have a team I can trust with my vehicle. I'm so grateful for their kindness, generosity, and outstanding customer service. Five stars, without hesitation! Thank you, Nick, Sean, and the entire Paul Heuring Ford team!

Staff was friendly and knowledgeable and we feel we got a great deal on a good used vehicle

Very easy to work with and honest. No hard upsells or other pressure games. Would definitely recommend doing business with these folks.

I am writing this review to warn other educated consumers about the deceptive pricing practices used by the management team at Paul Heuring Ford.I located a brand-new 2026 Ford Bronco listed on their active online inventory page with an explicit "Dealer Discount of $5,450" off the factory MSRP. When I reached out to finalize the deal as a tier-approved buyer, their internet assistant, Tiffanie, sent over a lease worksheet that completely stripped away the $5,450 discount—forcing the contract back to full retail MSRP and inflating the monthly payment by over $120 a month.When I called them out on this bait-and-switch, the store's justification was that online dealer discounts "only apply to purchases, not leases." A dealer discount comes directly out of the store's retail profit margin, not factory purchase rebates. They simply tried to hide the discount because they assumed I wouldn't check the itemized capitalized cost line items.Once I walked away from the deal, they magically emailed me back days later claiming they would suddenly honor "factory invoice pricing."If you deal with Paul Heuring Ford, do not trust their online pricing. Demand an itemized lease worksheet via email before you ever walk into their showroom, and carefully check the gross capitalized cost line. They will try to claw back their profit margins the second they think you aren't looking at the math.

Darko, From the beginning, you listened to our request in searching for a new 2026 Ford Expedition Platinum. Your communication was stellar and you made us very comfortable through the whole purchase process. Thank you Darko and Paul Heuring Ford for delivering us a beautiful 2026 Expedition.

Everyone is family and treated as such. We are always taken care of and will only purchase from Paul Heuring. Thank you for a seamless, professional and fair transaction experience Chris M. & Gary M. RUN there is you want a GREAT experience!

Easy smooth transaction for an out of state buyer. Took care of paperwork ahead of time. Was in and out of the dealership in 10 minutes.

Their friendliness of staff, their knowledge of the technology of the different vehicles. Once you buy a vehicle from them, they develop a relationship with you

Excellent dealership top notch sales and service no pressure easy going Roman was a great salesman I would highly recommend

They always do the best at finding a vehicle that we love. Always hand the best service anyone could get at a dealership. Chris Moreno is the most fabulous salesman!