Reviews
Great experience
Monica Merlot was awesome had everything together which made everything go smoothly and timely she was very personable and felt comfortable with our decision in buying our car I would highly recommend her to anyone- Thanks Monica for making our experience a great experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wonderful first time new car buyer experience!
I first went into Varsity Ford a few weeks ago for just one purpose: to get a quote on a new Escape. I didn't want any sales pitches or pressure, just a quote. The front desk had me talk with Aaron Beach. He was outstanding. Gave me the quote on an Escape with exactly the package that I wanted. No more, no less. No pressure at all. My husband and I met with him again a few days later and decided to make our big purchase. I was very impressed. Going into this, I was nervous dealing with a big dealership. I had never bought a new vehicle before so I wasn't sure what to expect aside from what you see on tv about salesmen! Aaron made this whole big process so easy. He was more than happy to answer all my silly questions and responded very quickly to emails before I actually bought our vehicle. Very very impressed with both Aaron and Varsity Ford. Will definitely go back when the need arises. Thank you so much.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ford Focus Safety Recall - Best Experience
I've been a customer of Varsity Ford for more than 15 years. Their staff is courteous and friendly. It is always a pleasant experience each time I visit Varsity Ford, whether to buy a new Car or have my car serviced. I took my Ford Focus for service related to a Safety Recall. Like always, everything was done very well including friendly service, courtesy car rental, car wash and on-time completed quality fix. Thanks Varsity!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience
Tony is very helpful. He recommend the Fusion for me. It's great for the year and milage. And it also meets my budgets. Although the insurance is somehow expensive, he tried to help me reduce some cost onthat
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best car buying experience ever
Got your message. Thank you. As you know yesterday I picked up my new Flex. This is the 10th car I've owned in 47 years and my third Ford. While I've been using Varsity Ford for service since 2013 this is the first car I bought at Varsity. The entire experience was not only painless but fun! Donna was wonderful to work with. She made me feel like I was her only and most important customer. She took her time explaining all details through the process. I have already recommended her to friends and will continue to.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had a great experience with John!
John found the perfect car for me. I wanted specific rims on my fusion and I wanted a sunroof and that's what I got! They had to search for my car but they found it quick and after that it went very fast, the car was brought to the dealership and the paperwork didn't take long at all. I would definitely recommend this dealership as they have a great selection of vehicles and if they don't have the one you want they'll find it for you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New Ford Escape
I received a phone call letting me know lease was up in a couple months. This I knew but John made me aware of the early bird that Ford has. He got me a new Escape and better price.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Above and Beyond
Jerry goes so far above and beyond. Called after to make sure I was happy with vehicle, synced my phone with me. Had to make a trip back to the dealership for additional paperwork and he filled up my gas tank. I will definitely be a return customer with Jerry and highly recommend him!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tony was excellent, great experience overall.
Tony Madison was a pleasure to work with and made the whole process easy and friendly. I would recommend him to anyone. I appreciated the prompt communication as well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mister
I would recommend both the dealer and sales person Aaron Beach to friends and family. I have related my very positive experience to a few people already.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the recommendations! Aaron and the entire Varsity team really appreciates it!