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Varsity Ford

(2,423 reviews)
Visit Varsity Ford
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–6:00pm 8:00am–6:00pm
Wednesday 9:00am–6:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–3:00pm 8:00am–2:00pm
Sunday Closed Closed
2018 state dealer award
View 8 awards
2018 state dealer award
2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (877) 691-8979 (877) 691-8979
Used (866) 246-0847 (866) 246-0847
Service (877) 372-7459 (877) 372-7459

Reviews

(2,423 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Varsity Ford from DealerRater.

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Great experience

Monica Merlot was awesome had everything together which made everything go smoothly and timely she was very personable and felt comfortable with our decision in buying our car I would highly recommend her to anyone- Thanks Monica for making our experience a great experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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1 person out of 1 found this review helpful.

Wonderful first time new car buyer experience!

I first went into Varsity Ford a few weeks ago for just one purpose: to get a quote on a new Escape. I didn't want any sales pitches or pressure, just a quote. The front desk had me talk with Aaron Beach. He was outstanding. Gave me the quote on an Escape with exactly the package that I wanted. No more, no less. No pressure at all. My husband and I met with him again a few days later and decided to make our big purchase. I was very impressed. Going into this, I was nervous dealing with a big dealership. I had never bought a new vehicle before so I wasn't sure what to expect aside from what you see on tv about salesmen! Aaron made this whole big process so easy. He was more than happy to answer all my silly questions and responded very quickly to emails before I actually bought our vehicle. Very very impressed with both Aaron and Varsity Ford. Will definitely go back when the need arises. Thank you so much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Ford Focus Safety Recall - Best Experience

I've been a customer of Varsity Ford for more than 15 years. Their staff is courteous and friendly. It is always a pleasant experience each time I visit Varsity Ford, whether to buy a new Car or have my car serviced. I took my Ford Focus for service related to a Safety Recall. Like always, everything was done very well including friendly service, courtesy car rental, car wash and on-time completed quality fix. Thanks Varsity!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experience

Tony is very helpful. He recommend the Fusion for me. It's great for the year and milage. And it also meets my budgets. Although the insurance is somehow expensive, he tried to help me reduce some cost onthat

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Best car buying experience ever

Got your message. Thank you. As you know yesterday I picked up my new Flex. This is the 10th car I've owned in 47 years and my third Ford. While I've been using Varsity Ford for service since 2013 this is the first car I bought at Varsity. The entire experience was not only painless but fun! Donna was wonderful to work with. She made me feel like I was her only and most important customer. She took her time explaining all details through the process. I have already recommended her to friends and will continue to.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I had a great experience with John!

John found the perfect car for me. I wanted specific rims on my fusion and I wanted a sunroof and that's what I got! They had to search for my car but they found it quick and after that it went very fast, the car was brought to the dealership and the paperwork didn't take long at all. I would definitely recommend this dealership as they have a great selection of vehicles and if they don't have the one you want they'll find it for you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

New Ford Escape

I received a phone call letting me know lease was up in a couple months. This I knew but John made me aware of the early bird that Ford has. He got me a new Escape and better price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Above and Beyond

Jerry goes so far above and beyond. Called after to make sure I was happy with vehicle, synced my phone with me. Had to make a trip back to the dealership for additional paperwork and he filled up my gas tank. I will definitely be a return customer with Jerry and highly recommend him!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Tony was excellent, great experience overall.

Tony Madison was a pleasure to work with and made the whole process easy and friendly. I would recommend him to anyone. I appreciated the prompt communication as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Mister

I would recommend both the dealer and sales person Aaron Beach to friends and family. I have related my very positive experience to a few people already.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the recommendations! Aaron and the entire Varsity team really appreciates it!