Reviews
Went in for a car wash.
Went in for a car wash. Car looks amazing and Bill Stanage was a big help. Ended up getting a few scratches buffed out and it looks so much better. Definitely recommend going to the South Bend Gurley Leep on Ireland road!
Went in for a car wash.
Went in for a car wash. Car looks amazing and Bill Stanage was a big help. Ended up getting a few scratches buffed out and it looks so much better. Definitely recommend going to the South Bend Gurley Leep on Ireland road!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
absolutely the best car dealership in this area, great
absolutely the best car dealership in this area, great people to work with, they go out of there way to make sure you are happy 5 stars all the way.
absolutely the best car dealership in this area, great
absolutely the best car dealership in this area, great people to work with, they go out of there way to make sure you are happy 5 stars all the way.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi! It's incredibly rewarding to know that we were able to meet and exceed your expectations. We strive to provide exceptional customer service and create memorable moments for all our valued customers, and your feedback reaffirms that we are on the right track. Thank you for the review!
It was a very professional experience and I didn't fill
It was a very professional experience and I didn't fill pressured. They worked around my schedule well.
It was a very professional experience and I didn't fill
It was a very professional experience and I didn't fill pressured. They worked around my schedule well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
This is truly wonderful to hear! We're so happy to learn that your experience with us was a positive one! Thank you so much for the review!
a great experience!
a great experience! everything was smooth! very friendly dealership no pressure. Happy to refer to anyone!
a great experience!
a great experience! everything was smooth! very friendly dealership no pressure. Happy to refer to anyone!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the great review. It was an absolute pleasure serving you as a customer.
Fantastic service!
Fantastic service! They found me a great deal on my dream car! I didn’t think it was in my price range and they made magic happen! Didn’t get the car I went there to look for cause they had my dream car instead! 12 out of 10!!
Fantastic service!
Fantastic service! They found me a great deal on my dream car! I didn’t think it was in my price range and they made magic happen! Didn’t get the car I went there to look for cause they had my dream car instead! 12 out of 10!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you so much for the review! That’s fantastic to hear!
Kasey Ham is the Best!!!
Kasey Ham should get a raise he was extremely professional and knowledgeable. He went way above and beyond to accommodate us!! I would recommend him to all my family & Friends.
Kasey Ham is the Best!!!
Kasey Ham should get a raise he was extremely professional and knowledgeable. He went way above and beyond to accommodate us!! I would recommend him to all my family & Friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the great review, guys. It was a pleasure serving you as a customer.
Service for steering repair Ford F350 Super Duty.
Service for steering repair Ford F350 Super Duty. Charged over $4000. When putting the front tires back on, they did not tighten the lug nuts. Next day drove at highway speed over the SkyWay 180 feet above ground. At my destination, traveling at 20 mph the front left tire fell off destroying the entire hub assembly and wheel well. Another $3300 repair. Could have rolled and died with my daughter in the car. Service manager Mike Campbell and technician M. Spahn and ownership of Gurley Leep Ford....no response to my calls and messages. Beware of this dealership. No ethics and no morals. John Lindemann, M.D./JLindemann@rgv.rr.com/(956)607-0453/Notre Dame '84
Service for steering repair Ford F350 Super Duty.
Service for steering repair Ford F350 Super Duty. Charged over $4000. When putting the front tires back on, they did not tighten the lug nuts. Next day drove at highway speed over the SkyWay 180 feet above ground. At my destination, traveling at 20 mph the front left tire fell off destroying the entire hub assembly and wheel well. Another $3300 repair. Could have rolled and died with my daughter in the car. Service manager Mike Campbell and technician M. Spahn and ownership of Gurley Leep Ford....no response to my calls and messages. Beware of this dealership. No ethics and no morals. John Lindemann, M.D./JLindemann@rgv.rr.com/(956)607-0453/Notre Dame '84
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We are very sorry to hear about that experience. We would like to get some more information from you about this as our records indicate you last serviced with us over 5 years ago, and the technician you mentioned has not worked here in 4 years. If you are willing to speak with our service manager, Sean Lacey, about this, you can reach him at 574-299-2061.
Kasey Ham is by far the best salesman on staff!
Kasey Ham is by far the best salesman on staff! So kind with a great personality. I will always go back to him and the sales staff.
Kasey Ham is by far the best salesman on staff!
Kasey Ham is by far the best salesman on staff! So kind with a great personality. I will always go back to him and the sales staff.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Chandler....You're the best!
I had EXCEPTIONAL service with Chandler! He was very attentive to meeting my needs for my older vehicle. Always pleasant in speaking with me on the telephone and made it a point to explain the services recommended ahead of time for my approval. He was quick to schedule a time when the most qualified serviceperson would perform the specific service and made sure I was provided an Ubber to and from. What an awsome complimentary service to customers! I am a very satisfied customer! GREAT service Chandler!
Chandler....You're the best!
I had EXCEPTIONAL service with Chandler! He was very attentive to meeting my needs for my older vehicle. Always pleasant in speaking with me on the telephone and made it a point to explain the services recommended ahead of time for my approval. He was quick to schedule a time when the most qualified serviceperson would perform the specific service and made sure I was provided an Ubber to and from. What an awsome complimentary service to customers! I am a very satisfied customer! GREAT service Chandler!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to leave us with this incredible review. We are thrilled to hear about your excellent service experience with us.
Never again! I’ll take my car elsewhere! Done!
I had my 08 Ford Taurus towed to dealership! It had dead battery. That’s all! My car wasn’t returned to me until four days later! Service manager was rude and said my car needed diagnostics which it didn’t! I refused to pay for it!
Never again! I’ll take my car elsewhere! Done!
I had my 08 Ford Taurus towed to dealership! It had dead battery. That’s all! My car wasn’t returned to me until four days later! Service manager was rude and said my car needed diagnostics which it didn’t! I refused to pay for it!
- Customer service 1.0
- Buying process —
- Quality of repair 2.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are truly saddened to hear you had a negative experience. Our records show your last visit with us was over 4 years ago. If this is the experience you are referring to, we would like to know more to ensure that your experience is better next time. To discuss further, please contact our new Service Manager, Sean Lacey at (574) 291-6911.