Reviews
Salesman
Mike Herrell was great! He listen to what I wanted, explained some of my options and got me the card I needed. As I said, he was great!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the positive review! It is great to hear Mr. Herrell took excellent care of you. We appreciate your business.
Great car buying experience
First experience with Atchinson Ford, Belleville. Mike Cogley listened to me, and found the car I was looking for, Kept me updated and explained the entire process. Thanks to Mike and the rest of the team I came in contact with, they all made the buying experience enjoyable. Proud owner of a 2017 Ford Escape.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Salesman Mike Cogley very helpful.
Purchased a new vehicle from salesman Mike Cogley. He was very knowledgeable about the vehicle I was looking for and made the process very quick and easy. I highly recommend Mike for anyone looking to purchase or lease a new vehicle from Atchinson Ford.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Honest but Overpriced
Went to see a van they had online. What a waste of time!! They were upfront about what was wrong with it...which was a lot of things. Van was WAY overpriced and dealership had no intention of fixing anything.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Very friendly dealership
Very friendly salesman. Allowed me to test drive a vehicle I was looking into. We're very honest with me about the capabilities of the vehicle and that it wouldn't suit me for what I needed but offered to show me more options.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
New Escape/Ron ONeil, Salesman
Ron is very personable and knowledgeable. He was very efficient and I would recommend Ron to anyone who is shopping for a new car. The new Escape is great!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Afghanistan my son's at
I took my son's car for recall n to check the trans, they dropped me off at home n waited all day for them to call me, they did they would pick me back up to get the car. They called at 5:40 n said I will have to find a ride back up there, that the driver who picks u up already stopped for the day.. Thank God my daughter didn't leave yet or I wouldn't have had no way back up there. So my car would have sat there till Monday til they reopened again.. very poor that way.. They could have called earlier to get me back up there even if I had to sit for a few.. I was already sitting at home waiting on them n depended I there service since they did take me home.
- Customer service 1.0
- Buying process 4.0
- Quality of repair 3.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
New Lease
My wife and I had the pleasure of receiving outstanding service by Jason during our recent trip to your office. He explained everything very clearly and efficiently. WE are very happy with the whole experience and we are looking forward to working with Jason in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Salesman Mike Schatz was great!
Salesman was GREAT!!!! The buying time took quiet longer than expected. Especially since my financing was already prearranged. Mike took time to demonstrate all of the features of my 2015 Fusion.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Woderful Sales & Dearlership
As always buying/leasing a car from Atchinson Ford was painless. Bob Hetzel is an outstanding sales professional and very trustworthly. I would recommend Bob and Atchinson Ford to anyone wanting to buy/lease a Ford product.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase