Reviews
New Purchased
Chris Roger's @ Atchison Ford is a very stand up guy. He is very honest and trustworthy this is my third car I purchased from Chris Roger's. If you are looking for a new car look up Chris Roger's @Atchison Ford
- Customer service 5.0
- Buying process 5.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Looking for a F-250 SD
First time at Atkinson's Ford, Dale Derrick helped me find what I wanted with no hassle. They were fast in turn around, test drove day 1 in afternoon, and picked up my Truck the next evening.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Used car
I recently purchased a used vehicle from Atchinson for $10,000 in the summer. I throught it may need some repair because it was riding a little rough so when I purchased it I took it to get some suspension repair. I didn't think it would be $2000. I payed it then realized the air conditioning didn't work, I thought it needed a recharge, after I payed for that it leaked I had to pay for the AC compresser that was another $500. After that was done about two month later it started to shut off. I took it back to the shop and found out the timing chain was bad the guys at the shop told me it looked like someone changed it and didn't do it correctly there was metal shaving in the engine. That was another $2000. A few days later today 1/2/2000 I take it to another shop just to make sure this shop isn't the problem. They tell me the starter is bad and the engine is knocking. I now need a new car and only had this one for a few month. Thanks Atchenson for cheating me out of $14,500.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Wardell, thank you for taking the time to share the details of your experience. We'd appreciate the opportunity to discuss this matter; if you are willing, please contact us at (734) 697-9161 at your convenience so we can work with you to make this right. Your satisfaction means a lot to us, so we hope to hear from you.
Great Dealership
Salesman: Dale Derrick - I came in to see a couple vehicles. Originally wanted an Acadia, but changed my mind. I canceled my appointment because of snow - No problem. Came in the following day to see a Buick Enclave and a Ford Flex. Drove both, but went with the Buick in the end (both were very nice, so it was a pretty even fight). Dale let me take the keys and go test things out as I saw fit. He made the whole process painless, and pressure free. I highly recommend him.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent Dealership
A dealership willing to make your experience worth while. They are willing to deal. My experiences have always been very positive. You will not be disappointed
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Made my wife happy, happy happy!!!
I must say Chris Rogers your the man. We ha a great experience with you . Made our purchase as easy as can be. Your a great person, easy to work with and treat your customers like family! Will be back
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Got me in a vehicle that made me smile.
Outstanding in every way. It was quite frankly the best and easiest dealer experience I've had. The manager himself takes a helping hand in all areas.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Montie, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Leasing a 2019 Ford Fusion Hybrid Titanium
We have been buying/and or leasing a Ford vehicle from the Atchinson Ford Dealership in Belleville for many, many years. The entire staff has always been friendly, knowledgeable, and helpful. We have been working with Norm Wisniewski for the last several leases and he is one of the best! Our recent contacts with Tara, Annie, and Patrick who assisted in the final processing were appreciated as well. We highly recommend this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. It is great to hear that we are able to go above and beyond your expectations! Thank you for being a consistent customer, and we look forward to seeing you again!
Mike Teachman. Had an outstanding experience
Outstanding service and customer care. Ray Nabozny, Chris Rogers and Brandon (used car manager) went to great lengths to streamline the process, answer every question completely and give a detailed path to my (new to me) car. I couldn't have been treated or served better.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Mike, thank you for taking the time to highlight some of our staff for their excellent work! We're happy to hear you had a great experience with us. If there is anything else we can do to assist you, please let us know!
New Truck
Our salesman Mike Schaltz, was outstanding he made our purchase for our new truck so easy and stress free and fast , if your looking for a new vehicle go see Mike
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
