Reviews
Write a reviewJust got my 2nd Rogue!
Just got my 2nd Rogue! Everyone is very nice and very professional! Would definitely recommend Mentor Nissan to others!
Just got my 2nd Rogue!
Just got my 2nd Rogue! Everyone is very nice and very professional! Would definitely recommend Mentor Nissan to others!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Employees are very responsive to all questions and very
Employees are very responsive to all questions and very respectful of the questions asked as well as nolagable.
Employees are very responsive to all questions and very
Employees are very responsive to all questions and very respectful of the questions asked as well as nolagable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
10/10 Customer Experience
Varian went above and beyond to make the customer experience!!! Very thankful for the willingness to go above and beyond to not only resolve an issue. But even when the issue wasn't able to be resolved by staff he FOUND A WAY to make it happen! Very respectful and it made me appreciate coming here and getting my car serviced. This is the reason I bought my car from here and it is why I continue to wait and have it serviced here VS go anywhere else Thank you Varian!
10/10 Customer Experience
Varian went above and beyond to make the customer experience!!! Very thankful for the willingness to go above and beyond to not only resolve an issue. But even when the issue wasn't able to be resolved by staff he FOUND A WAY to make it happen! Very respectful and it made me appreciate coming here and getting my car serviced. This is the reason I bought my car from here and it is why I continue to wait and have it serviced here VS go anywhere else Thank you Varian!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Alexis, thank you for your kind review; we are happy to pass along your comments to the team here at Mentor Nissan! Please let us know if there is anything else we can do for you; we are more than happy to help!
We purchased a new car for my son and for a second time
We purchased a new car for my son and for a second time the service was outstanding, and all the people we interacted with were exceptional. I’ve probably purchased 30 cars over the course of my life, and have never had a better experience than I’ve had at Mentor Nissan. They treat you like family is the best way to describe it. We will be going back soon to get my daughter a car this summer! -Doug Laukonis
We purchased a new car for my son and for a second time
We purchased a new car for my son and for a second time the service was outstanding, and all the people we interacted with were exceptional. I’ve probably purchased 30 cars over the course of my life, and have never had a better experience than I’ve had at Mentor Nissan. They treat you like family is the best way to describe it. We will be going back soon to get my daughter a car this summer! -Doug Laukonis
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Purchased a used car only to find out after I took it to
Purchased a used car only to find out after I took it to my mechanic that is has a bent control arm, blown valve gasket and was leaking oil. They cleaned the engine so you couldn't see the leak and after going back and complaining they said it was sold as is. I am very disappointed in this company. Make sure if you're buying a car from here to take it to a mechanic beforehand. See attached photo for laundry list of issues from my mechanic.
Purchased a used car only to find out after I took it to
Purchased a used car only to find out after I took it to my mechanic that is has a bent control arm, blown valve gasket and was leaking oil. They cleaned the engine so you couldn't see the leak and after going back and complaining they said it was sold as is. I am very disappointed in this company. Make sure if you're buying a car from here to take it to a mechanic beforehand. See attached photo for laundry list of issues from my mechanic.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Do not buy!
Purchased a used car only to find out after I took it to my mechanic that is has a bent control arm, blown valve gasket and was leaking oil. They cleaned the engine so you couldn't see the leak and after going back and complaining they said it was sold as is. I am very disappointed in this company. Make sure if you're buying a car from here to take it to a mechanic beforehand. See attached photo for laundry list of issues from my mechanic.
Do not buy!
Purchased a used car only to find out after I took it to my mechanic that is has a bent control arm, blown valve gasket and was leaking oil. They cleaned the engine so you couldn't see the leak and after going back and complaining they said it was sold as is. I am very disappointed in this company. Make sure if you're buying a car from here to take it to a mechanic beforehand. See attached photo for laundry list of issues from my mechanic.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Did A Great Job!!
They did a great job and often on short notice. Today was no exception, and they provided a battery and installation when others could not. Thank you, David Teare
Did A Great Job!!
They did a great job and often on short notice. Today was no exception, and they provided a battery and installation when others could not. Thank you, David Teare
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
David, thank you for your kind review; we are happy to pass along your comments to the team here at Mentor Nissan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Quality Dealership
From the time I made the first call about my Nissan Murano Danny was very helpful and luckily had Andrew Chinchar take care of me. Andrew contacted me immediately and sent me videos, pictures and paperwork. Anything I ask for he was quick to respond. I drove over 4 hrs because of the great price and was greatly satisfied with the quality of the vehicle I purchased. The whole process was seamless and efficient. Mentor Nissan is a very warm and welcoming dealership and I only wish I didn’t live so far away so I could take advantage of their great service. Thank you Danny and especially Andrew Chinchar for the best experience ever buying my car. I love it!!
Quality Dealership
From the time I made the first call about my Nissan Murano Danny was very helpful and luckily had Andrew Chinchar take care of me. Andrew contacted me immediately and sent me videos, pictures and paperwork. Anything I ask for he was quick to respond. I drove over 4 hrs because of the great price and was greatly satisfied with the quality of the vehicle I purchased. The whole process was seamless and efficient. Mentor Nissan is a very warm and welcoming dealership and I only wish I didn’t live so far away so I could take advantage of their great service. Thank you Danny and especially Andrew Chinchar for the best experience ever buying my car. I love it!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Linda, thank you for your kind review; we are happy to pass along your comments to the team here at Mentor Nissan! Please let us know if there is anything else we can do for you; we are more than happy to help!
Cant say enough good things about Dan and Danny. My...
Cant say enough good things about Dan and Danny. My husband and I went to buy 1 car and ended up buying 2! Great deal and trade in for my old car. Easiest car. Buying experience we have ever had! I will def drive from PA to Ohio again when I'm ready to buy another car.
Cant say enough good things about Dan and Danny. My...
Cant say enough good things about Dan and Danny. My husband and I went to buy 1 car and ended up buying 2! Great deal and trade in for my old car. Easiest car. Buying experience we have ever had! I will def drive from PA to Ohio again when I'm ready to buy another car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind review; we are happy to pass along your comments to the team here at Mentor Nissan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Had an excellent experience with our sales agent Michael...
Had an excellent experience with our sales agent Michael Graham. He isn’t the type of salesman that try to rush you into making a fast decision. He was very helpful with all requests we had before purchasing our pre-owned vehicle and was able honor them. Thanks! PS several mistakes made with final purchase of paper work, but not a reflection of Michael’s service.
Had an excellent experience with our sales agent Michael...
Had an excellent experience with our sales agent Michael Graham. He isn’t the type of salesman that try to rush you into making a fast decision. He was very helpful with all requests we had before purchasing our pre-owned vehicle and was able honor them. Thanks! PS several mistakes made with final purchase of paper work, but not a reflection of Michael’s service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Giselap, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mentor Nissan. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!