Keast Auto Center

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(38 reviews)
Visit Keast Auto Center
Sales hours: 7:30am to 5:30pm
Service hours: 7:30am to 5:00pm
View all hours
Service Sales
Monday 7:30am–5:00pm 7:30am–8:00pm
Tuesday 7:30am–5:00pm 7:30am–5:30pm
Wednesday 7:30am–5:00pm 7:30am–5:30pm
Thursday 7:30am–5:00pm 7:30am–8:00pm
Friday 7:30am–5:00pm 7:30am–5:30pm
Saturday 7:30am–12:00pm 7:30am–4:00pm
Sunday Closed Closed
New (712) 423-4673 (712) 423-4673
Used (712) 423-4671 (712) 423-4671
Service (712) 423-4672 (712) 423-4672

Inventory

See all 95 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since December 2009.
Keast is one of the premier auto dealers in the Harlan IA and Oakland IA region. Keast Motors is Western Iowa's choice for new and pre-owned vehicles. Keast Motors stocks new Ford Lincoln Chevrolet Buick and GMC vehicles.Remember what Cookie always says "the fun is always free!"
Big Inventory Choices. Small Town Prices

Service center

Phone number (712) 423-4672

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
7:30am–12:00pm
Sunday
Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(38 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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1.0

Unethical with no integrity. I do not recommend!!

Our son, who is currently in the Navy, asked us to look for a reliable car. So, my husband, Tony, has been searching the internet for several weeks. He searched CarGurus, cars.com, autotrader, carmax, etc. He narrowed it down to four, the first was already sold. The next he found on cars.com, autotrader and at Keast Auto Center, Inc. All three had the same price of $14,495. So, he called Keast Auto Center, Inc directly and talked to a salesman, Kirk Jacobsen, who was very nice and helpful. Tony told him how the car was for our son who was in the Navy. They discussed the price, the condition of the car and Kirk text him pictures. Tony and I talked it over and he called Kirk back and said he’d be up first thing the next morning. My husband drove over 350 miles one way to the dealership and was there by 8:15 a.m. He met with Kirk, drove the car, checked it out. Afterwards, he again clarified the price $14, 495 with Kirk. Which was the same price as he had hand written Tony’s name and contact information on. Tony told him he was ready to pay $5,000 cash down on the car to hold it while our son could get his loan from Navy Federal. Kirk went to the sales manager, Brandon Brink, for his approval. He came back to his desk, printed off the car information and price from their website took it back to Brandon. Kirk came back again saying they could not do the deal because the price was wrong. He said the real price is $18,995. Tony expressed that it was advertised in three different spots, cars.com, autotrader and at Keast Auto Center, Inc’s website as $14,495. Tony emphasized the amount of miles he drove that morning, Kirk was extremely sympathetic, but his hands were tied. Tony got the impression Kirk agreed with him that it was unfair. There was no offer to compromise or a gesture of good faith. It was, this is the price, take it or leave it. At which time, being very frustrated with the entire situation Tony promptly left the dealership. Here’s what I want to say, was this a case of bait and switch, false advertisement or just and honest mistake? I guess we’ll never know for sure. Our advise, be aware and beware!

Dealer response

Hi Connie, we deeply regret to hear about your recent experience at our dealership. Our goal is to learn from your feedback and continue to improve for all of our valued clients. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please give us a call at (712) 755-2116 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.

1.0

Our son, who is currently in the Navy, asked us to look

Our son, who is currently in the Navy, asked us to look for a reliable car. So, my husband, Tony, has been searching the internet for several weeks. He searched CarGurus, cars.com, autotrader, carmax, etc. He narrowed it down to four, the first was already sold. The next he found on cars.com, autotrader and at Keast Auto Center, Inc. All three had the same price of $14,495. So, he called Keast Auto Center, Inc directly and talked to a salesman, Kirk Jacobsen, who was very nice and helpful. Tony told him how the car was for our son who was in the Navy. They discussed the price, the condition of the car and Kirk text him pictures. Tony and I talked it over and he called Kirk back and said he’d be up first thing the next morning. My husband drove over 350 miles one way to the dealership and was there by 8:15 a.m. He met with Kirk, drove the car, checked it out. Afterwards, he again clarified the price $14, 495 with Kirk. Which was the same price as he had hand written Tony’s name and contact information on. Tony told him he was ready to pay $5,000 cash down on the car to hold it while our son could get his loan from Navy Federal. Kirk went to the sales manager, Brandon Brink, for his approval. He came back to his desk, printed off the car information and price from their website took it back to Brandon. Kirk came back again saying they could not do the deal because the price was wrong. He said the real price is $18,995. Tony expressed that it was advertised in three different spots, cars.com, autotrader and at Keast Auto Center, Inc’s website as $14,495. Tony emphasized the amount of miles he drove that morning, Kirk was extremely sympathetic, but his hands were tied. Tony got the impression Kirk agreed with him that it was unfair. There was no offer to compromise or a gesture of good faith. It was, this is the price, take it or leave it. At which time, being very frustrated with the entire situation Tony promptly left the dealership. Here’s what I want to say, was this a case of bait and switch, false advertisement or just and honest mistake? I guess we’ll never know for sure. Our advise, be aware and beware!

5.0

2018 Chevy Trax

Excellent. Jose is the best! I was met with a smile. The car was taken care of promptly. The bookkeeper was nice. I visited with a salesman about possibly trading in my car. He explained some things about another brand I didn't know but was considering.

Dealer response

Hi Mary, we're pleased to hear everything was completed to your satisfaction! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. We hope you have a great day.

5.0

New truck purchase

Enjoyed my experience here. Jim was my salesman. Very friendly environment without all the typical pushy dealership gimmicks to get you in the hot seat. They also didn't try and push a whole lot of extras on the back end either. I will shop here again when the time comes.

1.0

They were supposed To call me back. Never did. I called...

They were supposed To call me back. Never did. I called them. They never had car!! False advertising. Disappointed!! What else can I say!!! Nothing

5.0

Buyer

Excellent Service, we were not hounded while looking, we went in and Mr Scheben and he was wonderful, we had an awesome experience with the finance dept as well

Dealer response

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Keast Auto Center Team

5.0

Keast Auto Center

Keast Auto Center communicates well and makes the purchase experience personal and smooth!

Dealer response

Thank you for taking the time to write about your experience with us, Mark! At Keast Auto Center, we work very hard to provide each of our customers with a personalized and hassle-free experience. We're glad to hear we delivered such a great experience. Don't hesitate to contact us if there is anything else we can do for you. Keast Auto Center Team

5.0

Kyle Rutherford

Very helpful and professional. Always available to answer any questions we might have and the service department is top notch.

Dealer response

Janice, we appreciate your feedback of our Staff's outstanding service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

5.0

Ms.Jackie Pross

Very enjoyable. They got it in right away and it all taken care of in a reasonable time.

Dealer response

Thank you for taking the time to notice those efforts and for leaving such an awesome review, Jacqueline! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

3.7

Repair work

I took the truck in to have seat belts repaired. The work was done in a timely fashion.

See all 38 reviews