Reviews
Write a reviewA higher level of service to match a higher quality vehicle!
Rob and his team have bent over backwards to make sure we were satisfied with our service! A higher level of service was promised when we bought our vehicle and has been delivered in spades! Thank You for a great buying experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent sales experience less than expected finance experi
Shawn was excellent. We came from several hours away he was ready and greet us as we entered the sales offices. It was an honest and quick negotiation. I cannot say the same about the finance. The representative was unable to answer questions, and took the first available rate without effort to find a lower interest rate.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Great experience
As always a great experience when I need to service my car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Taylor Cadillac
Have always been impressed with the expertise and quality of the Taylor service department.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Bert E Elliott Jr, thank you for taking the time to leave a review for us at Taylor Cadillac. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Love my Cadillac!!
I am so happy with my XT5! The people at Taylor Cadillac have been awesome, and I recommend them to anyone who asks. Greg Meck was my salesman, and he is extremely professional and knowledgeable about anything Cadillac related. He always delivers on his promises and commitments!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Experience
I would recommend my salesperson and the dealership. My experience was easy and memorable. I hope to continue my relationship with Taylor Cadillac for many years.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Customer Service Once Again!
Great service once again from Mr. James Harris! I bought my first luxury Cadillac from him, then with my brother seeing that experience, he opted to purchase his first Cadillac the same day. And now I convinced my mom to buy her Explorer from Mr. Harris, due to his willingness to hear our cares and concerns. We will back in the future if we continue to get wonderful service like we have received from him. Thanks again, until next time!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
D. Taylor, thank you for your kind words and this wonderful review! Thanks again for the recommendation, and have an amazing day!
I needed a second vehicle.
I went in to find a second car. I really wanted a luxury car. Taylor had a couple of cars that caught my eye. My salesperson was Jame Harris. He was working hard to make the sale. It turned out that I was able to put the LHarris will be my choice of who I will trust to make the deal.JameL
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Layon Mccalebb, thank you for your kind words and this wonderful review! We hope to see you soon!
Taylor Cadillac
Taylor Cadillac and Shawn Service far exceeded all of our expectations! Professional, helpful and always goes the extra mile. I would recommend Shawn Service to all our family and friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent customer service
Wonderful sales help, patient and knowledgeable. Answered all my questions. Wonderful service department. Excellent all around. All aspects of service were wonderful. Sales and finance. James was superior
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car