Reviews
The first time that I stopped into the dealership, I truly don’t think that I was treated properly. The second time that I visited, I was greeted by Jay and had a completely different experience. He was wonderful the entire time.
The first time that I stopped into the dealership, I truly don’t think that I was treated properly. The second time that I visited, I was greeted by Jay and had a completely different experience. He was wonderful the entire time.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Liz, we’re glad Jay provided such a wonderful experience and made your second visit a positive one. We truly appreciate your recognition at Yark Subaru!
Had a very quick and very easy time buying a replacement Crosstrek. This is my 4th straight Subaru from Yark and I don't see that trend changing.
Had a very quick and very easy time buying a replacement Crosstrek. This is my 4th straight Subaru from Yark and I don't see that trend changing.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re glad your Crosstrek purchase was quick and easy. We truly appreciate your continued loyalty to Yark Subaru!
James was amazing! He answered all of my questions, showed me as many options as I wanted to see, and was very helpful throughout the entire process.
James was amazing! He answered all of my questions, showed me as many options as I wanted to see, and was very helpful throughout the entire process.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Dawn, thank you for sharing your feedback about James! We appreciate your business and hope to see you again at Yark Subaru. Enjoy your new ride!
Everyone I encountered was friendly, knowledgeable and helpful. No high pressure, Jay showed me what I needed to see. He let the product speak for itself. Brent explained all the features and was very patient. Mark took care of all the paperwork in a friendly and efficient manner.
Everyone I encountered was friendly, knowledgeable and helpful. No high pressure, Jay showed me what I needed to see. He let the product speak for itself. Brent explained all the features and was very patient. Mark took care of all the paperwork in a friendly and efficient manner.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Patty, we are grateful to have your support! Thank you for highlighting Jay, Brent, and Mark in your fantastic review of Yark Subaru. We hope to see you again down the road!
Patty, we are grateful to have your support! Thank you for highlighting Jay, Brent, and Mark in your fantastic review of Yark Subaru. We hope to see you again down the road!
Patty, we are grateful to have your support! Thank you for highlighting Jay, Brent, and Mark in your fantastic review of Yark Subaru. We hope to see you again down the road!
Owen was very smart when it came to handling my touch up paint and key fob battery.
Owen was very smart when it came to handling my touch up paint and key fob battery.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
thank u
Mia Knicley was very honest and "straight foward" with us. She was plesent and made up feel welcomed at Yark. We Look foward to working with Mia on our next purchase. The Yark Dealership was well layed out and Mia walked us through parts & service departments. The service lounge area lookd like it was layed out by an interior decorator! Wonderful layout with wi-fi, drinks & snacks. I believe their was also laptop stations-work stations in the lounge. Great experince!
Mia Knicley was very honest and "straight foward" with us. She was plesent and made up feel welcomed at Yark. We Look foward to working with Mia on our next purchase. The Yark Dealership was well layed out and Mia walked us through parts & service departments. The service lounge area lookd like it was layed out by an interior decorator! Wonderful layout with wi-fi, drinks & snacks. I believe their was also laptop stations-work stations in the lounge. Great experince!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Jarret and the team at Yark Subaru are always helpful, knowledgeable, respectful, and respond quickly.
Jarret and the team at Yark Subaru are always helpful, knowledgeable, respectful, and respond quickly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We have been driving Subarus for many years and have been service customers of Yark Subaru for the past 3 1/2 years. We have been very satisfied with the staff, professionalism, and results of Yark's Service department. When the time came to purchase my wife's 5th Subaru, we decided to buy it from Yark. Our experience with that side of the business was as satisfying as the Service side. Our salesperson, Nick Cook, was incredibly knowledgeable. He guided us easily through the process of selecting the model, color, and options that we would find most useful. There was no pressure, He got us a fair offer and made the process actually enjoyable. We couldn't be happier with the end result! We would encourage anyone in the market for a Subaru to check out Yark. Ask for Nick Cook. Thank you, Nick.
We have been driving Subarus for many years and have been service customers of Yark Subaru for the past 3 1/2 years. We have been very satisfied with the staff, professionalism, and results of Yark's Service department. When the time came to purchase my wife's 5th Subaru, we decided to buy it from Yark. Our experience with that side of the business was as satisfying as the Service side. Our salesperson, Nick Cook, was incredibly knowledgeable. He guided us easily through the process of selecting the model, color, and options that we would find most useful. There was no pressure, He got us a fair offer and made the process actually enjoyable. We couldn't be happier with the end result! We would encourage anyone in the market for a Subaru to check out Yark. Ask for Nick Cook. Thank you, Nick.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with our team at Yark Subaru! We're pleased to hear that Nick was a huge help during this recent purchase and we sincerely appreciate your trust in us over the years. Happy driving!
Updating my review. I had a rough start as you can see below. They did make things right. Yark took the car back after the series of problems below and I purchased a different one from them. General Manager Dave Thomas and Salesman Nick Cook helped work things out. I am updating my stars to reflect this. My only feedback is that it did take over a month to come to point of resolution. Original Review: It was raining the day I test drove and purchased the car. A few days after purchasing when the car was dry I noticed there was extensive hail damage on the roof of the car. It was not visible when the car was wet. But I was surprised because the CarFax, which Nick went over with me and which addressed hail damage, said nothing about the car having been in hail in spite of the fact that someone obviously repaired some of the damage but left the rest. In addition, the car had battery problems the day I test drove it. The salesman Nick assured me it just from the car sitting on the lot. The battery died and stranded me the first day I owned the car. The car also had a slight rumble in the breaks Nick assured me was rust. Again, he said, from sitting on the lot. Nick and one of their service techs assured me it would go away. The rumble did not go away and I am now facing a $500 break job.
Updating my review. I had a rough start as you can see below. They did make things right. Yark took the car back after the series of problems below and I purchased a different one from them. General Manager Dave Thomas and Salesman Nick Cook helped work things out. I am updating my stars to reflect this. My only feedback is that it did take over a month to come to point of resolution. Original Review: It was raining the day I test drove and purchased the car. A few days after purchasing when the car was dry I noticed there was extensive hail damage on the roof of the car. It was not visible when the car was wet. But I was surprised because the CarFax, which Nick went over with me and which addressed hail damage, said nothing about the car having been in hail in spite of the fact that someone obviously repaired some of the damage but left the rest. In addition, the car had battery problems the day I test drove it. The salesman Nick assured me it just from the car sitting on the lot. The battery died and stranded me the first day I owned the car. The car also had a slight rumble in the breaks Nick assured me was rust. Again, he said, from sitting on the lot. Nick and one of their service techs assured me it would go away. The rumble did not go away and I am now facing a $500 break job.
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- 4.0
- Does recommend this dealer
- Shopped for a used car
Andy, we’re really sorry to learn about your experience. We take these matters seriously and definitely want to address the issues promptly. Our sales manager tried reaching out to speak more to you regarding your experience and will be trying again later today. In the meantime, at your earliest convenience, please reach out directly so we can resolve this. Dave Thomas-GSM- 419-842-7716.
Recently bought a new Subaru wrx from Yark Subaru, and had the pleasure of having Mia as my sales associate. She was very kind and knowledgeable about all of our questions about the car and the different options available. I am very pleased with my purchase and would shop there again in the future.
Recently bought a new Subaru wrx from Yark Subaru, and had the pleasure of having Mia as my sales associate. She was very kind and knowledgeable about all of our questions about the car and the different options available. I am very pleased with my purchase and would shop there again in the future.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Adam, we're delighted to hear that Mia provided you with excellent service at Yark Subaru. Enjoy your new WRX and thanks for choosing us!