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Gates Chevy World

(201 reviews)
Visit Gates Chevy World
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:30am–12:00pm
Sunday Closed Closed

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New (574) 400-2069 (574) 400-2069
Used (574) 400-2117 (574) 400-2117
Service (574) 400-2070 (574) 400-2070

Inventory

See all 276 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since June 2012.
Gates Chevy World has the area's largest selection of new Chevrolet's! We have a wide selection of pre-owned cars trucks and SUVs from all the top OEMs. Our experienced sales staff will help you select that new or used car you have been searching for. For years our business office offers expert advice for those seeking a new or used car lease or finance options. Our service doesn't stop there, for nearly 100 hundred years, customers have taken advantage of our knowledgeable Chevrolet certified technicians, state of the art collision center and a fully-stocked inventory of Chevrolet parts.
Gates is the #1 seller of used cars trucks and SUVs in the Michiana area!

Service center

Phone number (574) 400-2070

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:30am–12:00pm
Sunday
Closed

Meet our employees

View all 19 employees View less employees

Reviews

(201 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gates Chevy World from DealerRater.

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We are very happy that we visited this place.

We are very happy that we visited this place. We needed a used car for my son, and they did a great job finding exactly what we needed. It's more than what we expected. We worked with Truman and he was very helpful. My son drove off the parking lot happy in his new car. Great team ! Excellent service

We are very happy that we visited this place.

We are very happy that we visited this place. We needed a used car for my son, and they did a great job finding exactly what we needed. It's more than what we expected. We worked with Truman and he was very helpful. My son drove off the parking lot happy in his new car. Great team ! Excellent service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Very helpful, willing to take their time to explain any

Very helpful, willing to take their time to explain any issues found or work that needs to be done. No pressure from our service rep to upsell on things that don't need to be done. Very much appreciated.

Very helpful, willing to take their time to explain any

Very helpful, willing to take their time to explain any issues found or work that needs to be done. No pressure from our service rep to upsell on things that don't need to be done. Very much appreciated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Truman was excellent!

Truman was excellent! Very professional and personable. He answered all of our questions and was very knowledgeable about the cars. He helped us set an appointment afterwards as well. We will recommend our friends and family to go see him.

Truman was excellent!

Truman was excellent! Very professional and personable. He answered all of our questions and was very knowledgeable about the cars. He helped us set an appointment afterwards as well. We will recommend our friends and family to go see him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Great sales and service and great salespeople I buy all

Great sales and service and great salespeople I buy all my cars at gates thanks

Great sales and service and great salespeople I buy all

Great sales and service and great salespeople I buy all my cars at gates thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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They went out of their way to get the car I wanted, which

They went out of their way to get the car I wanted, which they had to get from another dealer. I go back for servicing and they are professional and polite. Would recommend.

They went out of their way to get the car I wanted, which

They went out of their way to get the car I wanted, which they had to get from another dealer. I go back for servicing and they are professional and polite. Would recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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The salesman was very professional and helpful looking

The salesman was very professional and helpful looking forward to doing in the future thanks.

The salesman was very professional and helpful looking

The salesman was very professional and helpful looking forward to doing in the future thanks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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I got charged 477.

I got charged 477.00 for a spliced in two wire harness plug the size of a quarter, 20 minute job max! no parts had to be removed to access it. They neglected to see other wires that are exposed from a squirrel chewing the wires so the job is not complete. I don't mind paying for quality Workmanship but I refuse to give them anymore of my business. They know how I feel and acted like they could careless. I asked JD if he thought that was a fair price and I also asked for the mechanics documented time for the repair and he would not show me the time and said he thought it was a fair price. When they called me to tell me what they had to do in making the repair they made it sound like the harness needed to be replaced but alI l got was a spliced in plug end that can be purchased for just a few dollars. I now know that I can not afford to pay them for any major work done. I feel like it would most likely be wiser to buy from some other dealer.

I got charged 477.

I got charged 477.00 for a spliced in two wire harness plug the size of a quarter, 20 minute job max! no parts had to be removed to access it. They neglected to see other wires that are exposed from a squirrel chewing the wires so the job is not complete. I don't mind paying for quality Workmanship but I refuse to give them anymore of my business. They know how I feel and acted like they could careless. I asked JD if he thought that was a fair price and I also asked for the mechanics documented time for the repair and he would not show me the time and said he thought it was a fair price. When they called me to tell me what they had to do in making the repair they made it sound like the harness needed to be replaced but alI l got was a spliced in plug end that can be purchased for just a few dollars. I now know that I can not afford to pay them for any major work done. I feel like it would most likely be wiser to buy from some other dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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My experience w Gates has been top notch.

My experience w Gates has been top notch. Jairo went above and beyond to help me with my new car and Mike and Sean were also very friendly and helpful in answering all my questions and making me feel comfortable to proceed with my purchase. Thank you guys for everything. I love my new car.

My experience w Gates has been top notch.

My experience w Gates has been top notch. Jairo went above and beyond to help me with my new car and Mike and Sean were also very friendly and helpful in answering all my questions and making me feel comfortable to proceed with my purchase. Thank you guys for everything. I love my new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Kate, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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Quick, easy, friendly, very professional.

Quick, easy, friendly, very professional. That is why I go back. I would recommend them.

Quick, easy, friendly, very professional.

Quick, easy, friendly, very professional. That is why I go back. I would recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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I had trouble when starting my car in the Hospital

I had trouble when starting my car in the Hospital Parking garage. It started but was running real rough. Took it into Gates and my service advisor Brett checked it out and asked if I could leave it so they could start working on it right away the next morning. I had to replace two fuel injectors. I was very grateful to Brett and the mechanic who worked on the car to have the car repaired correctly and in a timely manner.

I had trouble when starting my car in the Hospital

I had trouble when starting my car in the Hospital Parking garage. It started but was running real rough. Took it into Gates and my service advisor Brett checked it out and asked if I could leave it so they could start working on it right away the next morning. I had to replace two fuel injectors. I was very grateful to Brett and the mechanic who worked on the car to have the car repaired correctly and in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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