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Gates Chevy World

(307 reviews)
Visit Gates Chevy World
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:30am–12:00pm
Sunday Closed Closed

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New (574) 400-2069 (574) 400-2069
Used (574) 400-2117 (574) 400-2117
Service (574) 400-2070 (574) 400-2070

Inventory

See all 300 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since June 2012.
Gates Chevy World has the area's largest selection of new Chevrolet's! We have a wide selection of pre-owned cars trucks and SUVs from all the top OEMs. Our experienced sales staff will help you select that new or used car you have been searching for. For years our business office offers expert advice for those seeking a new or used car lease or finance options. Our service doesn't stop there, for nearly 100 hundred years, customers have taken advantage of our knowledgeable Chevrolet certified technicians, state of the art collision center and a fully-stocked inventory of Chevrolet parts.
Gates is the #1 seller of used cars trucks and SUVs in the Michiana area!

Service center

Phone number (574) 400-2070

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:30am–12:00pm
Sunday
Closed

Meet our employees

Reviews

(307 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gates Chevy World from DealerRater.

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Hate the wait was so long a s my appt was at 7am I belive

Hate the wait was so long a s my appt was at 7am I belive I didnt get seen till after 10 am Miss understanding about the full service I was told I needed. When I got there it was two different full service required wasn't expecting to pay an additional over 200.00 more. Chris understood he seen my text Interaction even though he couldn't waive the other service he was kind enough to knock the price down for me. This still over drafted my bank account cause I wasn't prepared if I would have known I had a couple weeks before my appointment to have a funds. Thanks for the amazing customer service over all.

Hate the wait was so long a s my appt was at 7am I belive

Hate the wait was so long a s my appt was at 7am I belive I didnt get seen till after 10 am Miss understanding about the full service I was told I needed. When I got there it was two different full service required wasn't expecting to pay an additional over 200.00 more. Chris understood he seen my text Interaction even though he couldn't waive the other service he was kind enough to knock the price down for me. This still over drafted my bank account cause I wasn't prepared if I would have known I had a couple weeks before my appointment to have a funds. Thanks for the amazing customer service over all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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They did a great job on fixing my car.

They did a great job on fixing my car. And it was done at a reasonable time

They did a great job on fixing my car.

They did a great job on fixing my car. And it was done at a reasonable time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Friendly services , would recommend.

Friendly services , would recommend.scary in some areas.but all in all decent.clean and courtious.

Friendly services , would recommend.

Friendly services , would recommend.scary in some areas.but all in all decent.clean and courtious.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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the mckinley location has become my go to for repairs i

the mckinley location has become my go to for repairs i can't do myself. a solid team with solid results.

the mckinley location has become my go to for repairs i

the mckinley location has become my go to for repairs i can't do myself. a solid team with solid results.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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The girl at the front desk gabby is rude as xxxx and

The girl at the front desk gabby is rude as xxxx and needs to be replaced.

The girl at the front desk gabby is rude as xxxx and

The girl at the front desk gabby is rude as xxxx and needs to be replaced.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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I feel the service center did not listen when I told them

I feel the service center did not listen when I told them what was wrong. Now I’ve been back 3 times in one week for the same issue

I feel the service center did not listen when I told them

I feel the service center did not listen when I told them what was wrong. Now I’ve been back 3 times in one week for the same issue

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Prompt scheduling and service listens to your concerns

Prompt scheduling and service listens to your concerns and questions and takes actions on your concerns and provides timely updates and feedback.

Prompt scheduling and service listens to your concerns

Prompt scheduling and service listens to your concerns and questions and takes actions on your concerns and provides timely updates and feedback.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Set an appointment and the vehicle was in and out in

Set an appointment and the vehicle was in and out in excellent time. The communication with the service rep was very helpful and professional.

Set an appointment and the vehicle was in and out in

Set an appointment and the vehicle was in and out in excellent time. The communication with the service rep was very helpful and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Helpful and good There was confusion on fixing my air

Helpful and good There was confusion on fixing my air conditioner It got resolved quickly

Helpful and good There was confusion on fixing my air

Helpful and good There was confusion on fixing my air conditioner It got resolved quickly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Pleasant, prompt, no fooling around.

Pleasant, prompt, no fooling around. Continued to check on me giving me updates on the progress of the maintenance on my vehicle.

Pleasant, prompt, no fooling around.

Pleasant, prompt, no fooling around. Continued to check on me giving me updates on the progress of the maintenance on my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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