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Gates Chevy World

(1,008 reviews)
Visit Gates Chevy World
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:30am–12:00pm
Sunday Closed Closed
New (574) 400-2069 (574) 400-2069
Used (574) 400-2117 (574) 400-2117
Service (574) 400-2070 (574) 400-2070

Reviews

(1,008 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gates Chevy World from DealerRater.

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The service center processed my repair quickly and

The service center processed my repair quickly and accurately offering me clear communication along the way and providing a comfortable shuttle service after drop off. Mike was clear about what was repaired and did not haggle with me for more work to be done.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great communication got in on our scheduled time took

Great communication got in on our scheduled time took care of the service in a reasonable amount of time. Highly recommend, Brett and gates service department.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I was able to get right in.

I was able to get right in. Clean waiting area. It was nice to sit in the waiting room and not be bothered by any salesman, trying to sell me another car

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They are professional and friendly We would recommend

They are professional and friendly We would recommend their body shop to our friends, if needed

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Work was done quickly and I was informed about the

Work was done quickly and I was informed about the process at all times c

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

She was very nice She was very respectful and knew what

She was very nice She was very respectful and knew what she was talking about and explained everything to me

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Helpful and quick repairs They got my car in quickly to

Helpful and quick repairs They got my car in quickly to diagnose. And they got it repaired that afternoon.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Worked quickly and was helpful He was very polite,

Worked quickly and was helpful He was very polite, respectful, and explained the warranty. Pleasure to deal with

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Johnny was on point with excellent customer service.

Johnny was on point with excellent customer service. Turn around time on our service appointment was better than promised.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

He was helpful patient quick and kind.

He was helpful patient quick and kind. He and the lady by his station were very pleasant.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

Amber was very helpful. Very busy there. Technicians did a good job. Wish there was an appointment schedule instead of first come first served.