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Zeigler Ford Lincoln - Elkhart

(527 reviews)
Visit Zeigler Ford Lincoln - Elkhart
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–8:00pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–8:00pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–4:00pm 7:30am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award
New (574) 538-4603 (574) 538-4603
Used (574) 538-4806 (574) 538-4806
Service (574) 538-4605 (574) 538-4605

Reviews

(527 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Zeigler Ford Lincoln - Elkhart from DealerRater.

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While I feel like they could have shown more

While I feel like they could have shown more consideration for my time in giving a few words here or there to suggest how long I might be waiting at various times, overall I felt they were all courteous, professional, and thorough.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your honest feedback regarding your recent visit to our dealership! We will discuss with our team the importance of communicating wait times- especially during moments when we may be busier. Creating a streamlined and peaceful car-buying experience for our customers is very important to us. Please enjoy your vehicle and let us know if there is anything else that we can do for you!

The dealership was great to purchase from our salesperson

The dealership was great to purchase from our salesperson Chandler was such a positive experience.We would definitely come back for him to sale us more vehicles.very knowledgeable about his job !We love him

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave Chandler a review! Glad to hear your purchasing experience was so positive. Enjoy your new Ford and we will see you next time!

The stafee was extremely knowledgeable.

The stafee was extremely knowledgeable. I do have concerns about full disclosure of couple items.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. We're glad to hear our staff's knowledge stood out to you, but we’re sorry to hear you have concerns about full disclosure. Your trust is important to us, and we’d like the opportunity to address your concerns and clarify anything that may have been unclear. Please don’t hesitate to reach out so we can make things right. We’re here to help!

All staff were great but Jay Edwards and Brian Stempien

All staff were great but Jay Edwards and Brian Stempien were outstanding. Very personable and helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We’re thrilled to hear that Jay and Brian made such a positive impact on your experience. They truly go above and beyond to provide exceptional service, and we’re so grateful for the opportunity to assist you. If there’s anything else we can do, don’t hesitate to reach out. We’re here for you!

We were treated with respect and value.

We were treated with respect and value. Jay went over and above to meet our requests. We went in thinking our needs would not be valued or would be considered unreasonable. We were pleasantly surprised and relieved. The experience was great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re truly grateful for your kind review! At Zeigler Ford Lincoln, we believe every customer’s needs are important, and we’re thrilled that Jay made your experience such a positive one. Thank you for giving us the opportunity to assist you. Enjoy your vehicle, and let us know if we can help with anything down the road!

They always take great care of me in both the sales and

They always take great care of me in both the sales and service departments. Definitely recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We truly appreciate your loyalty and recommendation! It’s wonderful to know that both our sales and service departments have earned your trust. Thank you for being part of the Zeigler Ford Lincoln family—let us know if there’s anything we can do for you!

Everyone was friendly, quick and easy to deal with at the

Everyone was friendly, quick and easy to deal with at the dealership. Made for a smooth transaction.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re so glad to hear your experience with us was smooth and hassle-free! Our team takes pride in providing friendly and efficient service, and it’s great to know we hit the mark for you. Thank you for your review, and we look forward to serving you again in the future!

My experience was exceptional.

My experience was exceptional. Troy was so professional, knowledgeable, and kind. It was a fun car buying experience. The person in charge of finance gave me so many options and they both listened to my desires and concerns. I will definitely recommend them to friends and acquaintances.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Your recommendation means so much to us, and we’re grateful for the opportunity to assist you. Let us know if there’s anything we can help with in the future!

Professional and not pushy.

Professional and not pushy. Walked us through the sales process and was extremely responsive. Knew lots about the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Chandler was so helpful and walked us through our

Chandler was so helpful and walked us through our experience definitely will be recommending him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.