Reviews
I messaged Cameron from a referral of a friend about a very specific truck I was looking for. He messaged back with the exact model and actually a more powerful engine from what I had initially looked into. I came in the next day and we reached an agreement. The truck is beautiful, thank you again.
I messaged Cameron from a referral of a friend about a very specific truck I was looking for. He messaged back with the exact model and actually a more powerful engine from what I had initially looked into. I came in the next day and we reached an agreement. The truck is beautiful, thank you again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jacob, thank you so much for the great review! It was a pleasure working with you and helping you find the perfect truck. I'm glad we were able to find exactly what you were looking for, with an even better engine to go along with it! I truly appreciate the opportunity and your trust in me. Enjoy your new truck, and please don't hesitate to reach out if you ever need anything. - Cameron
Monaco is the best! I’ve bought several trucks from them over the years for both my business and personal use, and I’ve also used their service department for many vehicles. It has always been a great experience. Everyone I dealt with was excellent, but I especially want to recognize a few people who really stood out: Jason Karzian, helped me from day one and was always available whenever I needed anything. James Vincek, handled the financing and did a great job finding me excellent rates. Matt Brierton, met with me on the day of pickup and walked me through all the paperwork quickly and efficiently. And Cameron Ortiz, my salesman, was extremely helpful throughout the entire process and made everything easy from start to finish. I highly recommend Monaco and will absolutely continue doing business with them for all of my Ford needs. They are hands down the best dealership I’ve ever worked with!
Monaco is the best! I’ve bought several trucks from them over the years for both my business and personal use, and I’ve also used their service department for many vehicles. It has always been a great experience. Everyone I dealt with was excellent, but I especially want to recognize a few people who really stood out: Jason Karzian, helped me from day one and was always available whenever I needed anything. James Vincek, handled the financing and did a great job finding me excellent rates. Matt Brierton, met with me on the day of pickup and walked me through all the paperwork quickly and efficiently. And Cameron Ortiz, my salesman, was extremely helpful throughout the entire process and made everything easy from start to finish. I highly recommend Monaco and will absolutely continue doing business with them for all of my Ford needs. They are hands down the best dealership I’ve ever worked with!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
PropaneCT, thank you so much for your continued trust in Monaco Ford! We truly appreciate your loyalty over the years and are thrilled to hear Jason, James, Matt, and Cameron provided such a great experience. Thank you for your recommendation and continued business. We look forward to helping you with all your future Ford needs!
Went to Moncaco Ford for service - brake inspection. Mickki did great job at get my Escape SUV serviced. Needed rear brakes.
Went to Moncaco Ford for service - brake inspection. Mickki did great job at get my Escape SUV serviced. Needed rear brakes.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Terri, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!
Outstanding Great experience and knowledge of sales person. The other staff was very helpful. My new truck is awesome. Bye bye bye bye bye. Great experience
Outstanding Great experience and knowledge of sales person. The other staff was very helpful. My new truck is awesome. Bye bye bye bye bye. Great experience
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
David, thank you for the positive review and high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!
My brother bought a “certified pre-owned” from Monaco, and they assured him it had been through all the inspections and safety checks. Very doubtful. The car is an absolute lemon. The Car had major issues within 2 months of the purchase, and they refused to own up to the cars major issues, despite my brother keeping it in perfect condition for those two months. I would think long and hard before you buy from Monaco. Thousands and thousands of dollars worth of work was not at all what my brother had in mind when he made his purchase.
My brother bought a “certified pre-owned” from Monaco, and they assured him it had been through all the inspections and safety checks. Very doubtful. The car is an absolute lemon. The Car had major issues within 2 months of the purchase, and they refused to own up to the cars major issues, despite my brother keeping it in perfect condition for those two months. I would think long and hard before you buy from Monaco. Thousands and thousands of dollars worth of work was not at all what my brother had in mind when he made his purchase.
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- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Just bought a 2024 Ford Edge. Process was easy and staff friendly and professional. Provides and reviewed all relevant information and documentation. Would recommend this dealership to anyone.
Just bought a 2024 Ford Edge. Process was easy and staff friendly and professional. Provides and reviewed all relevant information and documentation. Would recommend this dealership to anyone.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Richard, we appreciate your kind words and recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Had a great experience buying my truck with monaco!!! Would definitely recommend to anyone who is looking for a vehicle to take a look at monaco glastonbury!!
Had a great experience buying my truck with monaco!!! Would definitely recommend to anyone who is looking for a vehicle to take a look at monaco glastonbury!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Michael. we appreciate your recommendation of our dealership! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
Called on used car availability, returned my call promptly. Was able to see car same day and purchased the next day. We had a pleasant experience all throughout. No pressure to buy.
Called on used car availability, returned my call promptly. Was able to see car same day and purchased the next day. We had a pleasant experience all throughout. No pressure to buy.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Andrew, we're so pleased to hear that everything was completed so quickly and to your satisfaction! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
So glad we went with Monaco Ford. We were treated with respect and honesty from the get go. No pushy sales tactics, no pressure to make decisions at that moment and no billion follow ups when I asked for a few days to consider my options. When it came time to finalize everything answers were promptly given and it was the smoothest car buying process I?ve had.
So glad we went with Monaco Ford. We were treated with respect and honesty from the get go. No pushy sales tactics, no pressure to make decisions at that moment and no billion follow ups when I asked for a few days to consider my options. When it came time to finalize everything answers were promptly given and it was the smoothest car buying process I?ve had.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jessi, thank you for your wonderful response to the quality of service our Staff provides! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
Beginning with John Tapio, who responded to an inquiry then Cameron, Jillian, Matt! Jay, and (apologies, can?t remember name) Finance guy, this whole process was the best ever. Best Kudos go to Cameron and Jillian! The both were a breath of fresh air in a position that had previously filled by (not at Monaco) people who seemed to only care about commission. It seems Monaco has gotten away from that, so no dog eat dog cut throat games. Mary Jo and I are very pleased with your awesome sss ad Les team.
Beginning with John Tapio, who responded to an inquiry then Cameron, Jillian, Matt! Jay, and (apologies, can?t remember name) Finance guy, this whole process was the best ever. Best Kudos go to Cameron and Jillian! The both were a breath of fresh air in a position that had previously filled by (not at Monaco) people who seemed to only care about commission. It seems Monaco has gotten away from that, so no dog eat dog cut throat games. Mary Jo and I are very pleased with your awesome sss ad Les team.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
David, thank you for your wonderful response to the quality of service our Staff provides! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!