Monaco Ford

My experience with Monaco Ford is what being the service industry should be with everything. Their professionalism goes beyond! Not to mention I love Ruby my Bronco. Just so you know, I named her before I actually found that the color is called Ruby Red. I have never receive more compliments about a car that I have driven, ever!

Monaco is the best! I’ve bought several trucks from them over the years for both my business and personal use, and I’ve also used their service department for many vehicles. It has always been a great experience. Everyone I dealt with was excellent, but I especially want to recognize a few people who really stood out: Jason Karzian, helped me from day one and was always available whenever I needed anything. James Vincek, handled the financing and did a great job finding me excellent rates. Matt Brierton, met with me on the day of pickup and walked me through all the paperwork quickly and efficiently. And Cameron Ortiz, my salesman, was extremely helpful throughout the entire process and made everything easy from start to finish. I highly recommend Monaco and will absolutely continue doing business with them for all of my Ford needs. They are hands down the best dealership I’ve ever worked with!

Monaco is the best! I’ve bought several trucks from them over the years for both my business and personal use, and I’ve also used their service department for many vehicles. It has always been a great experience. Everyone I dealt with was excellent, but I especially want to recognize a few people who really stood out: Jason Karzian, helped me from day one and was always available whenever I needed anything. James Vincek, handled the financing and did a great job finding me excellent rates. Matt Brierton, met with me on the day of pickup and walked me through all the paperwork quickly and efficiently. And Cameron Ortiz, my salesman, was extremely helpful throughout the entire process and made everything easy from start to finish. I highly recommend Monaco and will absolutely continue doing business with them for all of my Ford needs. They are hands down the best dealership I’ve ever worked with!

Monaco is the best! I’ve bought several trucks from them over the years for both my business and personal use, and I’ve also used their service department for many vehicles. It has always been a great experience. Everyone I dealt with was excellent, but I especially want to recognize a few people who really stood out: Jason Karzian, helped me from day one and was always available whenever I needed anything. James Vincek, handled the financing and did a great job finding me excellent rates. Matt Brierton, met with me on the day of pickup and walked me through all the paperwork quickly and efficiently. And Cameron Ortiz, my salesman, was extremely helpful throughout the entire process and made everything easy from start to finish. I highly recommend Monaco and will absolutely continue doing business with them for all of my Ford needs. They are hands down the best dealership I’ve ever worked with!

I am a lifelong customer of Monaco Ford and presently own 2023 Ford Edge. This car has been trouble free and it is a pleasure to drive. Monaco’s introduced us to there mobil service unit back March, alerting us to a computer reflash and telling us they could do it at our home. This was new to me and I tried it. The service was fantastic and couldn’t have been more convenient. Since, I have had the car serviced. Once again they arrive on time, were done in less than sn hour and the car was perfect. The mobil service team is competent and most professional. Being able to talk to the technicians is informative and refreshing. I also have the peace of mind knowing my car is being serviced by highly trained technicians with Ford parts and the latest technology. Having all that brought to my doorstep by Monaco’s is just another reason why I have only bought Fords from Monaco’s over the last 45 years. I will happily continue to use the Monaco Ford Mobil Service team for both my vehicles in the future. Thank you Monaco Ford and all the staff on the Monaco Ford Mobil Service Team!

The people at Monaco Ford were great to deal with. From the salesman Mr. Greg Smith to the loan department to Kyle Mr. Smiths assistant everyone was more than help full making the deal seamless.

We are very lucky to have Monaco Ford close by and to have a great relationship with them. We are pleased with our recent service.

Monaco Ford Has Always Treated Us Very Well they do a Awesome Job On What ever we bring them al the people Polite and Friendly. The work done in the shop and working with the parts Dept. is Exceptional we couldn`t ask for a better place to bring Our Vehicles Thank You Very Much City Of Middletown

Review of Monaco Ford I highly recommend Monaco Ford. It’s safe to say that I am not one who wants to shop at dealerships for vehicles due to past experiences being subpar. I have had many experiences with a pushy salesperson who only saw a potential sale versus my needs as a customer. This was absolutely NOT the case with Monaco Ford. From the moment I arrived for my appointment to the moment I left, I was met with extreme respect, friendliness, and a general happy-to-help disposition from every person working with me. My Sales Team, Caden and Adrian were absolutely OUTSTANDING. I gave them my budget and what I needed in a vehicle, and right away, we honed in on a few different options that suited both my budget and driving needs. Within minutes, I was test driving my first choice. The owner of the dealership, Mike Monaco, also introduced himself to me, and I was blown away by how genuinely nice he is, along with, how much he clearly cares about his business, his employees, and customers. Also-BIG Shoutout to Angelo, another employee, who ran outside after I left, to give me my EZPass transponder, that I dropped without knowing. THANK YOU! My Appointment was a Monday, at 2:30 pm, and I drove my new car home, that same day, by 6:30 pm. What Made My Experience Exceptional Customer-Centric Approach: Unlike other dealerships, Monaco Ford’s team genuinely cared about my requirements. They listened attentively and tailored their recommendations accordingly. Efficient and Stress-Free Process: The team made the entire process smooth and seamless. There was no pressure, just a focus on finding the right fit for me. Transparency and Honesty: There were no hidden fees or attempts to upsell unnecessary features. Everything was clear and upfront. After-Sales Support: Even after the purchase, the follow-up and support have been exemplary. They made sure I was completely satisfied with my new vehicle. Overall, Monaco Ford redefined what a car-buying experience should be, and I couldn’t be happier with my decision to purchase from them. If you’re looking for a dealership that puts customers first, throughout the entire process- Monaco Ford is the place to go. If I could give 1000 Stars, I would. They Have a customer for life. Thank you so sincerely Monaco Ford. Shelby S.

I went out of may way to purchase from Monaco and salesman Kyle because of a pleasant experience 3 yrs. ago