Reviews
Great buying experience.
Great buying experience. Mike and his team do a great job delivering a clean vehicle and even better with communication throughout the process.
Great buying experience.
Great buying experience. Mike and his team do a great job delivering a clean vehicle and even better with communication throughout the process.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Yurisicjason, thank you for your kind words and congratulations on your new vehicle! Thank you again for choosing Monaco Ford, and we hope to see you again soon!
Had a great experience buying my truck with monaco!
Had a great experience buying my truck with monaco!!! Would definitely recommend to anyone who is looking for a vehicle to take a look at monaco glastonbury!!
Had a great experience buying my truck with monaco!
Had a great experience buying my truck with monaco!!! Would definitely recommend to anyone who is looking for a vehicle to take a look at monaco glastonbury!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Michael. we appreciate your recommendation of our dealership! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
Everyone was so helpful and nice to this elderly couple.
Everyone was so helpful and nice to this elderly couple. They were honest and caring
Everyone was so helpful and nice to this elderly couple.
Everyone was so helpful and nice to this elderly couple. They were honest and caring
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Huskies32, we are happy we could make your experience a positive one! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
I rate a 10 to all the salespeople that help us in
I rate a 10 to all the salespeople that help us in purchasing this ford explorer ST model we cannot be Happier!!!!!! Fred and Diane to us they are number 1 ford Dealer!!
I rate a 10 to all the salespeople that help us in
I rate a 10 to all the salespeople that help us in purchasing this ford explorer ST model we cannot be Happier!!!!!! Fred and Diane to us they are number 1 ford Dealer!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fred, thank you for your kind words and congratulations on your new vehicle! We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels!
Called on used car availability, returned my call
Called on used car availability, returned my call promptly. Was able to see car same day and purchased the next day. We had a pleasant experience all throughout. No pressure to buy.
Called on used car availability, returned my call
Called on used car availability, returned my call promptly. Was able to see car same day and purchased the next day. We had a pleasant experience all throughout. No pressure to buy.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Andrew, we're so pleased to hear that everything was completed so quickly and to your satisfaction! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
Great group of people.
Great group of people. Everyone is friendly and very accommodating. They are all well informed and kept each updated on the process of my purchase.
Great group of people.
Great group of people. Everyone is friendly and very accommodating. They are all well informed and kept each updated on the process of my purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
mhb, thank you for taking the time to notice those efforts and for leaving such an awesome review! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
So glad we went with Monaco Ford.
So glad we went with Monaco Ford. We were treated with respect and honesty from the get go. No pushy sales tactics, no pressure to make decisions at that moment and no billion follow ups when I asked for a few days to consider my options. When it came time to finalize everything answers were promptly given and it was the smoothest car buying process I?ve had.
So glad we went with Monaco Ford.
So glad we went with Monaco Ford. We were treated with respect and honesty from the get go. No pushy sales tactics, no pressure to make decisions at that moment and no billion follow ups when I asked for a few days to consider my options. When it came time to finalize everything answers were promptly given and it was the smoothest car buying process I?ve had.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jessi, thank you for your wonderful response to the quality of service our Staff provides! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
I been buying vehicles at Monaco Ford since 1989.
I been buying vehicles at Monaco Ford since 1989. Always top notch service and always answer all your questions.
I been buying vehicles at Monaco Ford since 1989.
I been buying vehicles at Monaco Ford since 1989. Always top notch service and always answer all your questions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Transit, we're pleased to hear everything was completed to your satisfaction! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Monaco Ford delivers the total sales to service
Monaco Ford delivers the total sales to service experience. Purchasing our Explorer Platinum was easy and efficient, from the test drive explaining the essential features and immediate follow-up to explain more complicated features. Our customer service rep, Adrian Paulding, continues to ask us how we are enjoying our Explorer and if there are any other questions that he can answer. The financing component went very well, as we purchasing additional features that enhanced our ownership. The Service Dept. has twice serviced our Explorer at its normal service intervals. They also offer a courtesy pick up and drop if requested.
Monaco Ford delivers the total sales to service
Monaco Ford delivers the total sales to service experience. Purchasing our Explorer Platinum was easy and efficient, from the test drive explaining the essential features and immediate follow-up to explain more complicated features. Our customer service rep, Adrian Paulding, continues to ask us how we are enjoying our Explorer and if there are any other questions that he can answer. The financing component went very well, as we purchasing additional features that enhanced our ownership. The Service Dept. has twice serviced our Explorer at its normal service intervals. They also offer a courtesy pick up and drop if requested.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fsena, thank you for your kind words and congratulations on your new vehicle! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
Beginning with John Tapio, who responded to an inquiry
Beginning with John Tapio, who responded to an inquiry then Cameron, Jillian, Matt! Jay, and (apologies, can?t remember name) Finance guy, this whole process was the best ever. Best Kudos go to Cameron and Jillian! The both were a breath of fresh air in a position that had previously filled by (not at Monaco) people who seemed to only care about commission. It seems Monaco has gotten away from that, so no dog eat dog cut throat games. Mary Jo and I are very pleased with your awesome sss ad Les team.
Beginning with John Tapio, who responded to an inquiry
Beginning with John Tapio, who responded to an inquiry then Cameron, Jillian, Matt! Jay, and (apologies, can?t remember name) Finance guy, this whole process was the best ever. Best Kudos go to Cameron and Jillian! The both were a breath of fresh air in a position that had previously filled by (not at Monaco) people who seemed to only care about commission. It seems Monaco has gotten away from that, so no dog eat dog cut throat games. Mary Jo and I are very pleased with your awesome sss ad Les team.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
David, thank you for your wonderful response to the quality of service our Staff provides! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!