Reviews
I recently drove 3 hours from Long Island, New York to
I recently drove 3 hours from Long Island, New York to Champagne Motor Car Company in Willimantic, Ct to look at a Toyota Tacoma. The car was exactly as advertised~Great Condition! I met with the owner Kenny and Salesman Fernando....both were very fair, down to earth, no pressure. Over the years, I have dealt with many car dealers and this was by far, the best experience... worth the 3 hour drive.
I recently drove 3 hours from Long Island, New York to
I recently drove 3 hours from Long Island, New York to Champagne Motor Car Company in Willimantic, Ct to look at a Toyota Tacoma. The car was exactly as advertised~Great Condition! I met with the owner Kenny and Salesman Fernando....both were very fair, down to earth, no pressure. Over the years, I have dealt with many car dealers and this was by far, the best experience... worth the 3 hour drive.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Champagne and Fernando made the entire process seamless
Champagne and Fernando made the entire process seamless and were very accommodating with me while being many states away. Couldn't ask for a better experience!
Champagne and Fernando made the entire process seamless
Champagne and Fernando made the entire process seamless and were very accommodating with me while being many states away. Couldn't ask for a better experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Spent some time researching the VW I wanted to purchase
Spent some time researching the VW I wanted to purchase and I fortunately found one for sale with this dealership in Connecticut. I reside in Maine and have never purchased a vehicle site unseen, reluctant initially, but once I made contact with CMC it was a smooth experience. After closing on the car, it was given a very thorough service inspection. Items found even borderline were addressed and or replaced to no additional cost of mine.. this is unheard of ! Vehicle was then delivered to my door and upon arrival it exceeded all expectations. From the initial contact, to photos and videos, financing and paperwork, delivery, all was top notch! My salesman Joe was very attentive to my needs and requests daily. In its entirety, CMC team was very professional and I would recommend them to anyone looking for a quality vehicle purchasing experience. John F. Maine, USA
Spent some time researching the VW I wanted to purchase
Spent some time researching the VW I wanted to purchase and I fortunately found one for sale with this dealership in Connecticut. I reside in Maine and have never purchased a vehicle site unseen, reluctant initially, but once I made contact with CMC it was a smooth experience. After closing on the car, it was given a very thorough service inspection. Items found even borderline were addressed and or replaced to no additional cost of mine.. this is unheard of ! Vehicle was then delivered to my door and upon arrival it exceeded all expectations. From the initial contact, to photos and videos, financing and paperwork, delivery, all was top notch! My salesman Joe was very attentive to my needs and requests daily. In its entirety, CMC team was very professional and I would recommend them to anyone looking for a quality vehicle purchasing experience. John F. Maine, USA
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I am actually shocked that I am giving such a high review
I am actually shocked that I am giving such a high review to a car buying experience! I walked in their doors 8 days ago super frustrated over trying to buy a nice used car. Back in April I tried to give my money to Milford Mitsubishi but the games they played made it painfully obvious they weren’t in the car selling business but in the “scam the consumer” business. Not so with Joe and the team at Champagne Motor car. Joe immediately put me at ease as he explained their very transparent process. There were no aggressive sales tactics, no “bait and switch” shenanigans. I mentioned there were two vehicles I was interested in viewing. He brought out the keys to each and walked me to them in the parking lot. He then told me to take my time checking them out and if I was interested in driving one or both to pull them out front and he’d put a plate on them. That was it. One drive in that ‘21 BMW X3 M40i sold me! Joe then walked me through the process to value my trade-in; once again this was done in a highly transparent manner. A week later when I came to make the purchase, I was in and out in a half hour. Joe had reached out to my insurance agent so that was all set. There was no effort by the finance guy to sell me an extended warranty or bottom coating or any other xx extra that most dealerships try to weave into the sale. Thank you Joe. Thank you Champagne Motor Car Company.
I am actually shocked that I am giving such a high review
I am actually shocked that I am giving such a high review to a car buying experience! I walked in their doors 8 days ago super frustrated over trying to buy a nice used car. Back in April I tried to give my money to Milford Mitsubishi but the games they played made it painfully obvious they weren’t in the car selling business but in the “scam the consumer” business. Not so with Joe and the team at Champagne Motor car. Joe immediately put me at ease as he explained their very transparent process. There were no aggressive sales tactics, no “bait and switch” shenanigans. I mentioned there were two vehicles I was interested in viewing. He brought out the keys to each and walked me to them in the parking lot. He then told me to take my time checking them out and if I was interested in driving one or both to pull them out front and he’d put a plate on them. That was it. One drive in that ‘21 BMW X3 M40i sold me! Joe then walked me through the process to value my trade-in; once again this was done in a highly transparent manner. A week later when I came to make the purchase, I was in and out in a half hour. Joe had reached out to my insurance agent so that was all set. There was no effort by the finance guy to sell me an extended warranty or bottom coating or any other xx extra that most dealerships try to weave into the sale. Thank you Joe. Thank you Champagne Motor Car Company.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best Dealer Ever!
Best Dealer Ever! Mr. Fernando Tirado, Genuine, down to earth, straight forward, superb customer serviceman. My first automobile online purchase was a heaven send with his professionalism and coaching with details of the process. I strongly recommend Champagne Motors and especially Fernando. Thank you personally for your support, follow up and follow through in making my first car purchase online a benchmark and a lifetime memory. Best Ever!
Best Dealer Ever!
Best Dealer Ever! Mr. Fernando Tirado, Genuine, down to earth, straight forward, superb customer serviceman. My first automobile online purchase was a heaven send with his professionalism and coaching with details of the process. I strongly recommend Champagne Motors and especially Fernando. Thank you personally for your support, follow up and follow through in making my first car purchase online a benchmark and a lifetime memory. Best Ever!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Doesn't get any better!
Doesn't get any better! Friendly, helpful staff....Ken & Joe made this a painless....stress free....experience. I got top dollar on my trade and drove off with a pristine Mercedes at a fair price. A+ all the way!
Doesn't get any better!
Doesn't get any better! Friendly, helpful staff....Ken & Joe made this a painless....stress free....experience. I got top dollar on my trade and drove off with a pristine Mercedes at a fair price. A+ all the way!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome experience, we purchased site unseen and had it
Awesome experience, we purchased site unseen and had it delivered. Everything was as advertised. Very smooth and professional experience. Probably one of the easiest car buying experiences I have had and I’ve bought many.
Awesome experience, we purchased site unseen and had it
Awesome experience, we purchased site unseen and had it delivered. Everything was as advertised. Very smooth and professional experience. Probably one of the easiest car buying experiences I have had and I’ve bought many.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bought remotely from a couple states away.
Bought remotely from a couple states away. Opted to arrange my own financing. Ken & Joe were very patient, holding the vehicle (with minimal deposit) while lender rqmts. for availability of funds were met. They made it EZ. An all around awesome experience! When I went to get the vehicle I purchased, the only distraction was their impressive inventory!
Bought remotely from a couple states away.
Bought remotely from a couple states away. Opted to arrange my own financing. Ken & Joe were very patient, holding the vehicle (with minimal deposit) while lender rqmts. for availability of funds were met. They made it EZ. An all around awesome experience! When I went to get the vehicle I purchased, the only distraction was their impressive inventory!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Fernando was great I assisting with the purchase.
Fernando was great I assisting with the purchase. The car was as described and I drove it from Connecticut to Los Angeles with no problems.
Fernando was great I assisting with the purchase.
Fernando was great I assisting with the purchase. The car was as described and I drove it from Connecticut to Los Angeles with no problems.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Probably the easiest auto purchase I've ever made.
Probably the easiest auto purchase I've ever made. Highly recommend! Found an awesome truck online through CarGurus, contacted Champagne directly, and in a few days I was driving home in the new truck. I live an hour and a half away so it was very important for me to only make one trip to the dealership, other dealerships told me it was impossible but Champagne made it seem easy!! Fernando was extremely responsive through the whole process, he answered all of my questions and took the time to explain everything to me in great detail. I never once felt rushed or brushed aside. I did not catch the owners name but I met him the day I picked up the truck and he seemed great as well. The finance manager was very easy to work with as well and took the time to layout all of my options and explain everything very clearly. A+ service all around, will definitely consider making the hour and a half trip again to purchase our next vehicle!
Probably the easiest auto purchase I've ever made.
Probably the easiest auto purchase I've ever made. Highly recommend! Found an awesome truck online through CarGurus, contacted Champagne directly, and in a few days I was driving home in the new truck. I live an hour and a half away so it was very important for me to only make one trip to the dealership, other dealerships told me it was impossible but Champagne made it seem easy!! Fernando was extremely responsive through the whole process, he answered all of my questions and took the time to explain everything to me in great detail. I never once felt rushed or brushed aside. I did not catch the owners name but I met him the day I picked up the truck and he seemed great as well. The finance manager was very easy to work with as well and took the time to layout all of my options and explain everything very clearly. A+ service all around, will definitely consider making the hour and a half trip again to purchase our next vehicle!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car