Reviews
Another lying stealership that cannot advertise honest up front pricing. Need this and that plan! Burn!
Another lying stealership that cannot advertise honest up front pricing. Need this and that plan! Burn!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Jonny was great to work with. Handled a couple of issues smoothly. Pleasure to work with this business.
Jonny was great to work with. Handled a couple of issues smoothly. Pleasure to work with this business.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Take to long to respond! I had to ask a question more than once to get a response.
Take to long to respond! I had to ask a question more than once to get a response.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Posts misleading prices on their website. Apparently you have to be related to a Ford employee to get their web price. I’m pretty sure this is false advertising.
Posts misleading prices on their website. Apparently you have to be related to a Ford employee to get their web price. I’m pretty sure this is false advertising.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
We talked with Mark and made the vehicle was still available for Saturday he was off so we dealt with Rick and from start to finish it was great, Our financing was done with Beth and she walked us though all of the paperwork prior to our signing anything. This has been the best experience we have ever had buying a vehicle
We talked with Mark and made the vehicle was still available for Saturday he was off so we dealt with Rick and from start to finish it was great, Our financing was done with Beth and she walked us though all of the paperwork prior to our signing anything. This has been the best experience we have ever had buying a vehicle
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Disappointed dealer not willing to negotiate even though within $400 of asking, price decreased after they said they were firm on price.
Disappointed dealer not willing to negotiate even though within $400 of asking, price decreased after they said they were firm on price.
- Customer service
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- Buying process
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- Quality of repair
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- Overall experience
- 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Tom Bires was my Sales Rep. I rarely leave reviews but thought this was appropriate given the exceptional experience I’ve had with him at Brondes Ford Lincoln in Maumee OH. Tom exceeded every expectation by going above and beyond through the entire sales process. He completely changed my perception of the car buying experience. Based on this I’ll be taking the longer drive to see him for all my car buying needs, and as long as he’s around. These guys know how to treat the customer and it’s great to see!
Tom Bires was my Sales Rep. I rarely leave reviews but thought this was appropriate given the exceptional experience I’ve had with him at Brondes Ford Lincoln in Maumee OH. Tom exceeded every expectation by going above and beyond through the entire sales process. He completely changed my perception of the car buying experience. Based on this I’ll be taking the longer drive to see him for all my car buying needs, and as long as he’s around. These guys know how to treat the customer and it’s great to see!
- Customer service
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
They stopped responding. I then saw they sold vehicle, but one would think they would contact you.
They stopped responding. I then saw they sold vehicle, but one would think they would contact you.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Above and Beyond for my business !!! John was my sales rep and took care of my scheduling demands and got my trade and price for my Bronco where I was hoping to be !!! I would buy from him again !!! Thank You !!!
Above and Beyond for my business !!! John was my sales rep and took care of my scheduling demands and got my trade and price for my Bronco where I was hoping to be !!! I would buy from him again !!! Thank You !!!
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I have been really happy with Brondes Ford & T J Bernhard. T.J explained everything completely, if I had any questions he took his time explaining it to me. I will definitely use Brondes Ford, Toledo, again
I have been really happy with Brondes Ford & T J Bernhard. T.J explained everything completely, if I had any questions he took his time explaining it to me. I will definitely use Brondes Ford, Toledo, again
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase