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Brondes Ford Toledo

(481 reviews)

Reviews

(481 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Brondes Ford Toledo from DealerRater.

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Another lying stealership that cannot advertise honest up front pricing. Need this and that plan! Burn!

Another lying stealership that cannot advertise honest up front pricing. Need this and that plan! Burn!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Jonny was great to work with. Handled a couple of issues smoothly. Pleasure to work with this business.

Jonny was great to work with. Handled a couple of issues smoothly. Pleasure to work with this business.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Take to long to respond! I had to ask a question more than once to get a response.

Take to long to respond! I had to ask a question more than once to get a response.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Posts misleading prices on their website. Apparently you have to be related to a Ford employee to get their web price. I’m pretty sure this is false advertising.

Posts misleading prices on their website. Apparently you have to be related to a Ford employee to get their web price. I’m pretty sure this is false advertising.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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We talked with Mark and made the vehicle was still available for Saturday he was off so we dealt with Rick and from start to finish it was great, Our financing was done with Beth and she walked us though all of the paperwork prior to our signing anything. This has been the best experience we have ever had buying a vehicle

We talked with Mark and made the vehicle was still available for Saturday he was off so we dealt with Rick and from start to finish it was great, Our financing was done with Beth and she walked us though all of the paperwork prior to our signing anything. This has been the best experience we have ever had buying a vehicle

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Disappointed dealer not willing to negotiate even though within $400 of asking, price decreased after they said they were firm on price.

Disappointed dealer not willing to negotiate even though within $400 of asking, price decreased after they said they were firm on price.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Tom Bires was my Sales Rep. I rarely leave reviews but thought this was appropriate given the exceptional experience I’ve had with him at Brondes Ford Lincoln in Maumee OH. Tom exceeded every expectation by going above and beyond through the entire sales process. He completely changed my perception of the car buying experience. Based on this I’ll be taking the longer drive to see him for all my car buying needs, and as long as he’s around. These guys know how to treat the customer and it’s great to see!

Tom Bires was my Sales Rep. I rarely leave reviews but thought this was appropriate given the exceptional experience I’ve had with him at Brondes Ford Lincoln in Maumee OH. Tom exceeded every expectation by going above and beyond through the entire sales process. He completely changed my perception of the car buying experience. Based on this I’ll be taking the longer drive to see him for all my car buying needs, and as long as he’s around. These guys know how to treat the customer and it’s great to see!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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They stopped responding. I then saw they sold vehicle, but one would think they would contact you.

They stopped responding. I then saw they sold vehicle, but one would think they would contact you.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Above and Beyond for my business !!! John was my sales rep and took care of my scheduling demands and got my trade and price for my Bronco where I was hoping to be !!! I would buy from him again !!! Thank You !!!

Above and Beyond for my business !!! John was my sales rep and took care of my scheduling demands and got my trade and price for my Bronco where I was hoping to be !!! I would buy from him again !!! Thank You !!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I have been really happy with Brondes Ford & T J Bernhard. T.J explained everything completely, if I had any questions he took his time explaining it to me. I will definitely use Brondes Ford, Toledo, again

I have been really happy with Brondes Ford & T J Bernhard. T.J explained everything completely, if I had any questions he took his time explaining it to me. I will definitely use Brondes Ford, Toledo, again

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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