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Brondes Ford Toledo

(921 reviews)

Reviews

(921 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Brondes Ford Toledo from DealerRater.

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Brondes was easy to communicate with and they had my car for 5 days. Fast service for body work,

Brondes was easy to communicate with and they had my car for 5 days. Fast service for body work,

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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The service I receive from Brondes Ford Toledo is always top notch. I came in for an oil change. Gavin treated me like a special costumer from start to finish. I have purchased 5 vehicles from Brondes. I keep coming back!

The service I receive from Brondes Ford Toledo is always top notch. I came in for an oil change. Gavin treated me like a special costumer from start to finish. I have purchased 5 vehicles from Brondes. I keep coming back!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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I am EXTREMELY SATISFIED. Great service, great personalities, very prompt and efficient. Everyone very helpful, kind and friendly!! Jim was great to work with and very helpful going through all the details of the car and Liz Stalhood does an amazing job in finance explaining what is available and being very efficient. Thank you!! I've been a customer for over 10 years and wouldn't think of going anywhere else! I love my 2024 Lincoln. It's fantastic!

I am EXTREMELY SATISFIED. Great service, great personalities, very prompt and efficient. Everyone very helpful, kind and friendly!! Jim was great to work with and very helpful going through all the details of the car and Liz Stalhood does an amazing job in finance explaining what is available and being very efficient. Thank you!! I've been a customer for over 10 years and wouldn't think of going anywhere else! I love my 2024 Lincoln. It's fantastic!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Salesman was great to work with best around Doug is why I lease there and not some ware else

Salesman was great to work with best around Doug is why I lease there and not some ware else

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Excellent service, Todd kept us informed about what was happening with both vehicles. We live an hour away and it was important to us that we had one vehicle finished

Excellent service, Todd kept us informed about what was happening with both vehicles. We live an hour away and it was important to us that we had one vehicle finished

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Nick M. and Rich at Brondes Ford Toledo made my car-buying experience outstanding—I was so impressed, I bought two cars this spring! They took the time to walk me through every detail, even giving me extra help to understand the EV Mustang. Pricing was competitive when compared to national listings, and their professionalism and honesty stood out. George in finance was professional, knowledgeable and fast. The last time I bought a car it was a half day event with just the financing. Working with Brondes, the process was smooth. We knew which car we were interested in, drove it, made an offer, negotiated through the offer and walked out the door with financing completed and keys in under 2 hours. With years of experience at this dealership, they’ve built a level of efficiency and trust that’s hard to find. I haven’t used the service department yet, but based on sales alone, I’d highly recommend them.

Nick M. and Rich at Brondes Ford Toledo made my car-buying experience outstanding—I was so impressed, I bought two cars this spring! They took the time to walk me through every detail, even giving me extra help to understand the EV Mustang. Pricing was competitive when compared to national listings, and their professionalism and honesty stood out. George in finance was professional, knowledgeable and fast. The last time I bought a car it was a half day event with just the financing. Working with Brondes, the process was smooth. We knew which car we were interested in, drove it, made an offer, negotiated through the offer and walked out the door with financing completed and keys in under 2 hours. With years of experience at this dealership, they’ve built a level of efficiency and trust that’s hard to find. I haven’t used the service department yet, but based on sales alone, I’d highly recommend them.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Easy to schedule appointments. Service department always helpful. Service technicians know what they're doing. Comfortable waiting room.

Easy to schedule appointments. Service department always helpful. Service technicians know what they're doing. Comfortable waiting room.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Ray is an excellent salesman and was very helpful with the trade in and purchase.

Ray is an excellent salesman and was very helpful with the trade in and purchase.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

We appreciate you choosing us for your Ford F-150 purchase. We’re happy our team made the trade-in process easy. Enjoy your new truck and we look forward to assisting you again.

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Addressed all concerns with service being great quality. Delivery was good. as well as all services performed. Exceptional service

Addressed all concerns with service being great quality. Delivery was good. as well as all services performed. Exceptional service

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We’re glad our team could address your concerns and provide quality service and delivery on your Ford Explorer. Thank you for trusting our service department and we look forward to assisting you again.

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Kraig helped us secure a vehicle for our son. There were a few concerns that we had, and they were addressed. It was a very smooth transition.

Kraig helped us secure a vehicle for our son. There were a few concerns that we had, and they were addressed. It was a very smooth transition.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

It was our pleasure to assist in securing a used Ford for your son. We’re glad we could address your concerns and provide a smooth transition. Let us know if you need anything else in the future.

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