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Brondes Ford Toledo

(897 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–7:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–7:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–4:00pm 9:00am–4:00pm
Sunday Closed Closed
New (567) 290-2598 (567) 290-2598
Used (567) 290-2581 (567) 290-2581
Service (567) 290-2586 (567) 290-2586

Reviews

(897 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Brondes Ford Toledo from DealerRater.

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New vehicle purchase

Excellent customer service. This is our 6th new vehicle from Brondes Secor.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hey Robert! We are so glad you continue to come back to purchase from us, we are happy to have a loyal customer like you!

New Car Experience

The sales person went above and beyond to make me happy. I never once felt pressured to buy from the dealership. Also, the entire workforce were dressed professionally and gave the appearance of a quality organization..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Maintenance

The staff at Brondes works with you in every aspect. I would to say thanks to Jason for all he and his techs did for me. SJI

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Sunday my dealer

Sunny helped me a lot! She helped me with finding the right car for me. She was super helpful!! With all the jokes and helpfulness she gave to me, I would definitely recommend her to any family / friends that are trying to look for a car. Ive bought cars in the past from other dealers, but when I got my recent car from her, she was the most friendliest, down-to-earth sales person that Ive ever talked to and I would definitely buy another car from her again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hey Melinda! We are so happy you had a positive experience with Sunday, we think she is the ebst and are SO glad you think so too!

Excellent service!

Sunday Crandall was wonderful! She lead me through the process every step of the way. Thank you Sunday! I will be back the next time I buy/lease a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Awesome service

Jim Robinson took excellent care of me. Got my recall serviced and new tires in no time. Great job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hey Judd, we are so glad you had a good experience in our service department!

recall notice

fast and painless.great service from all.loaner was much appreciated.couldn"t asked for a better experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hey Mike, we are so glad you had a positive experience with us, and thank you for the awesome rating!

Great

They did exactly as I asked. They didn’t try to sell me something I didn’t need. Told me how much it was going to cost to figure out what was wrong and go forward from there. I didn’t end up having the work done yet.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Jordan Miller, Service Adviser

The customer service at Brondes Ford Service department is fabulous. They make everything convenient and easy. I don't feel judged if I ask questions. This is the only place I do my car business!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hey NJ! Thank you so much for the kind words, we are incredibly proud of our world class service department!

2019 F-450 Super Duty King Ranch

This is the 5th Super Duty that I have purchased! The last 2 Were sold to me by Mark Schafer ! Brondes should be proud of this Salesman! Very professional and Respectful of my needs and opinions! He has again promised to provide me with great service after the sale, which is more important than the Sale itself! His attitude towards customer service is why I will return to purchase my next SuperDuty or a vehicle for my Wife in the future! His comment to me about keeping a Customer has me sold!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hey Bob! We are so glad you are happy with your experience with us here at Brondes, Mark is fantastic and we are glad you think so too!