Reviews
Mike and Bill are wonderful to work with! They were able...
Mike and Bill are wonderful to work with! They were able to get me the vehicle I wanted at the price I needed! I would recommend Ron Westphal to anyone looking for a vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello and thank you for taking time to submit a review regarding your recent purchase at Ron Westphal Chevy. Yes, I agree with you - Mike and Bill make a great team! Thanks again for your business and welcome to the Westphal Chevy Family. Dan Schwebke, General Manager Ron Westphal Chevy 630-898-9630 See what others are saying about us at http://www.facebook.com/westphalchevy Visit us online at http://www.WestphalChevy.com
I had a terrific experience at Ron Westphal Chevrolet!...
I had a terrific experience at Ron Westphal Chevrolet! Thier staff was very friendly and I recieved exceptional service. I never would of thought I would be able to buy a brand new car, and these wonderful people helped me to accomplish that goal. I love my new chevy and am very thankful that I went to this dealership. After being ignored and manipulated at other dealerships I am grateful I found one that was friendly, helpful, and actually listened to what I had to say. I would like to give an extra big thank you to the wonderful people that helped me to get my brand new car, i'm so happy I went to you guys!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello and thanks for your wonderful review. It's always nice to hear that we were able to help someone get a vehicle they thought they might not be able to have. We are happy you came to us too! If we can assist you in any way in the future, just let us know. Dan Schwebke, General Manager Ron Westphal Chevy 630-898-9630 See what others are saying about us at http://www.facebook.com/westphalchevy Visit us online at http://www.WestphalChevy.com
WESTFAL DID A GOOD JOB. THEY WERE ON TIME HELPFUL. TOOK...
WESTFAL DID A GOOD JOB. THEY WERE ON TIME HELPFUL. TOOK ME AROUND AND INTE5RDUCED ME TO ALL THE PEOPLE WHOM I NEED TO SEE. I RECEIVED A FAIR DEAL. GOT A GOOD LOAN. I WOULD RECOMEND THEM TO ANY BODY.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hello and thank you for your review. Yes, we like to make sure our clients are introduced to our different departments. And, recommending us to others is a great compliment! We appreciate your business and would like to thank you for your purchase. Dan Schwebke, General Manager Ron Westphal Chevy 630-898-9630 See what others are saying about us at http://www.facebook.com/westphalchevy Visit us online at http://www.WestphalChevy.com
Great Service and gave me a awesome price for my 2014...
Great Service and gave me a awesome price for my 2014 Chevrolet Silverado Lt. Will definitly recommend this dealership in the future for anyone wanting to buy a car new or used.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello and thank you for your comments. Recommending us to others is the greatest compliment we can receive. I am currently driving a 2014 Silverado myself and I am confident you will enjoy your new Chevy truck for many trouble-free miles. Thanks again for your feedback and your purchase. We appreciate your business. Dan Schwebke, General Manager Ron Westphal Chevy 630-898-9630 See what others are saying about us at http://www.facebook.com/WestphalChevy Visit us online at http://www.WestphalChevy.com
After getting a call from Clarissa saying that you had...
After getting a call from Clarissa saying that you had received a 2014 Corvette Stingray that we would be able to test drive we came in the next day with the intention of placing an order but instead bought the model right off the showroom floor! The experience from the get-go was very positive. The salesman, Mike Wiley was really excited about this car and was very knowledgeable. He walked us through the build process online and was very upfront and honest about the timing for receipt of an ordered car. After some debate on our trade-in and price for the Corvette we were able to shake hands and make a deal on the showroom model but at no time did we feel pressured or "ping-ponged" between "managers". The process of actually "buying" the vehicle can be long and boring but it seemed to go quickly and painlessly without a bunch of "up-selling". Mike's delivery of the vehicle was very thorough (although there is so much on this car we will be going back for more). Honestly, I am not sure who was more excited, us or everyone at the dealership. The whole experience was FUN and the next time we are in the market for a vehicle this is where we would like to do business.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello again and thank you for taking time to comment on your recent purchase experience at Ron Westphal Chevy. I agree with you...Mike Wiley was definitely the right man for the job. Product knowledge is very important to us here and Mike had just recently returned from Las Vegas, Nevada where he attended a Corvette training/driving Experience Seminar. I am pleased to learn you did not feel pressured. No one likes to be pushed into a purchase and buying a new vehicle, especially a brand new Corvette Stingray--is supposed to be fun! I am glad you found it to be so. Thanks so much for choosing Ron Westphal Chevrolet. If we can assist you in any way in the future, please don't hesitate to contact us. Dan Schwebke, General Manager Ron Westphal Chevy 630-898-9630 See what others are saying about us at http://www.facebook.com/WestphalChevy Visit us online at http://www.WestphalChevy.com
Danny Cardinal was a pleasure to work with, he paid...
Danny Cardinal was a pleasure to work with, he paid attention to what we wanted and was able to answer all of our questions. Dan Taylor was great to work with and made sure we were comfortable with the financing.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello and thanks for your review on DealerRater.com. I am glad to learn that Danny Cardinal was attentive and was able to answer your questions. He is one of our newer salespeople and we are very glad he joined our team. If we can assist you in any way in the future, please don't hesitate to contact us. Thanks again for your kind words and thank you for your purchase. Dan Schwebke, General Manager Ron Westphal Chevy 630-898-9630 See what others are saying about us at http://www.facebook.com/WestphalChevy Visit us online at http://www.WestphalChevy.com
I was just driving past the dealership and thought I...
I was just driving past the dealership and thought I would stop in. I saw Bernard, who sold us a car before, and told him I would like to test drive the equinox. He did and....he is a great guy.... He sold it to me!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello and thank you for commenting on your recent purchase. I am proud you selected Ron Westphal Chevy...again! You are right - Bernard is a great guy and he's great to work with. The Chevy Equinox is our best seller and I know you'll love it for a long, long time. Thanks again for your review - your opinion is important to us. Dan Schwebke, General Manager Ron Westphal Chevy 630-898-9630 Visit us online at http://www.WestphalChevy.com See what others are saying about us - http://www.facebook.com/WestphalChevy
Mike Wiley was the best car salesman I could have asked...
Mike Wiley was the best car salesman I could have asked for when purchasing a car for my first time. Being 23 years old, I could imagine how hungry car salesmen can be when dealing with someone so young, but Mike was a perfect gentleman and extremely fair. I know I’ve got a lot of time and car buying experiences ahead of me, but one thing is for sure, thanks to Mike and the rest of the Chevy team who assisted in my purchase of the 2013 Chevy Cruze LT RS, I will be a Chevy customer for life. I would recommend him to everyone and anyone looking to buy well, anything! Thanks for everything Guys!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello and thank you for your kind words and thank you for your purchase. Your salesperson, Mike Wiley, receives a lot of positive feedback from his clients-we are proud to have him on our team. And, thank you for selecting Ron Westphal Chevy for your first vehicle purchase. The 2013 Chevy Cruze is an excellent choice and I am confident you will enjoy your new car for a very long time. If we can assist you in any way in the future, just let us know. Dan Schwebke, General Manager Ron Westphal Chevy 630-898-9630 Visit us online at http://www.WestphalChevy.com See what others are saying about us - http://www.facebook.com/WestphalChevy
This is the 2nd vehicle that I have purchased from this...
This is the 2nd vehicle that I have purchased from this dealership. The sales experience was exceptional. They did all my service and I was very happy with everything they did. The experience I had from the 1st vehicle is the reason I came back to purchase my new vehicle. Everyone that works there is so friendly and professional at the same time. I would recommend this dealership to anyone and everyone. Thanks again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello and thank you for your comments. I am proud and happy you came back to Ron Westphal Chevrolet for a 2nd vehicle purchase. Repeat customers are the core of our success. And, thank you for recommending us to others. We appreciate it and look forward to serving you in the future. Dan Schwebke, General Manager Ron Westphal Chevy 630-898-9630 Visit us online at http://www.WestphalChevy.com See what others are saying about us - http://www.facebook.com/WestphalChevy
Our car buying experience was the best one I've ever...
Our car buying experience was the best one I've ever had. Brian was so knowledgeable about every aspect of the car and really listened to what it was we were looking for. We ended up with a perfect match and couldn't be happier! I've been telling anyone I know who is looking for a car to go see Brian!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello and thank you for your feedback. I am happy to congratulate you on your perfect match! We appreciate your comments and your purchase. Dan Schwebke, General Manager Ron Westphal Chevy 630-898-9630 Read what others are saying about us at http://www.facebook.com/westphalchevy Visit our website at http://www.WestphalChevy.com