Reviews
Friendly Knowledgeable Staff
The salesman, John Baertschi, was very knowledgeable about the features on the vehicle. That made it easy for me to be confident that I had selected a vehicle that would meet my needs. He also showed me the CarFax report and went over it with me line by line. It is nice to know that the vehicle I purchased has never been in an accident and that the maintenance has been performed. I also like the way that Grogan's posts their vehicles on their website with a good description and photos and at a competitive price. Then when you get to the dealership; that vehicle is there exactly as described & priced. None of that shady bait & switch nonsense. After John helped me pick out my vehicle; he sent me to Bre Suwinki in the finance department. She was quickly able to find me low rate financing at a local bank. She was also able to connect me with and extended bumper to bumper warranty that will still be covering the vehicle after the last payment has been made. In conclusion, I will say this: I am a middle aged guy who has been driving over 30 years. I have purchased several vehicles during that time. This is the most pleasant and transparent transaction I have ever had.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great value, good service.
Found an ultra low mileage vehicle at a great price. Free auto history included. The process was quick and there were no surprises. Very positive experience. Only downside was that this survey did not let me check the actual vehicle make, "Mini."
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Friendly Service!
John was extremely polite and helpful during the entire process. He answered any questions I had and made himself available with my busy schedule. Very personable!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Price and Seamless Sales Experience
Purchased of Certified Pre-Owned 2016 Patriot. Vehicle was exactly as presented in adds. Internet price was firm but the best value within 100 miles. The paperwork and transaction was seamless even though I was from a neighboring state. John Byrne was an outstanding sale associate. He answered all questions promptly, honestly, and thoroughly. He even sent along a cover that was missing from the rear compartment. Would highly recommend using this dealership and John for a used vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Experience
My vehicle was getting close to the end of its lease and I had spoke to Eric, just in passing. At the time, he had checked out the deals, but suggested I wait a little longer. To my surprise, Eric gave me a call about a month later and said that the deals were good now. I was at the dealership that day, signed (Thank you Heather) and Eric delivered my new detailed Jeep Compass the next morning! Eric has great follow through, listens to the needs of his customers and is committed to helping you get into the vehicle quickly. Excellent service from start to finish! Thank You Eric!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
AMAZING PRICES!
They were very affordable considering their online website is always reviewing prices within 100 mi of the dealership and lowering their own! And John Beartschi was very helpful throughout the whole process!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent experience
This was my 2nd purchase from John B at Grogan and it it great dealing with him. He takes care of his customers after the purchase as well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome first experience for a newer car
John did such a great job with helping me decide on my first buyer experience. And my grandma enjoyed how helpful he was in the final process of receiving my vehicle. I definitely would recommend this dealership. Can’t wait to enjoy my new ride.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Used Ford Taurus Limited
Jim is awesome all around. He was helpful and understanding on what I needed and also what I didn't. I had went to several other dealerships and was not taken seriously or given chance to test drive cars myself. Jim knew I was interested in the Taurus and without any issues I was able to have that car for test driving the whole weekend. He was professional but also personable and also never tried to sway me away from what I needed. He was by far the best car salesman I have ever dealt with and Grogans was the best dealership I've ever dealt with. I would DEFINITELY recommend Jim Wesolowski and Grogans Towne Chrysler to everyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jeep Wrangler unlimited
Great all around guy very personable. He found me exactly what I wanted and for the best price around. Service was quick followed up with me to always keep me posted on what was going on if your in the market for a new dodge Jeep or any car see Eric!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car