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Crest Ford

(620 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–9:00pm 5:30am–6:00pm
Tuesday 9:00am–6:00pm 5:30am–6:00pm
Wednesday 9:00am–6:00pm 5:30am–6:00pm
Thursday 9:00am–9:00pm 5:30am–6:00pm
Friday 9:00am–6:00pm 5:30am–6:00pm
Saturday 9:00am–2:00pm 8:00am–2:00pm
Sunday Closed Closed

Reviews

(620 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crest Ford from DealerRater.

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Clean, organized and friendly dealership.

Clean, organized and friendly dealership. My previous salesperson who had been helping me since the early 90’s retired. However the salesperson he recommended didn’t miss a beat. Shawn is knowledgeable, personable and made it feel as though we had a long established history.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Always WONDERFUL service here.

Always WONDERFUL service here. Getting into a new lease SEAMLESS! Thank you Shawn!! Will stay with Crest always.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Kyla was beyond amazing.

Kyla was beyond amazing. We look forward to working with her again! Very friendly, and knew her stuff. Fantastic experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Crest made vehicle leasing process quick and easy.

Crest made vehicle leasing process quick and easy. Have been dealing with Crest for over 25 years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great people great buisness the sales team makes sure you

Great people great buisness the sales team makes sure you get what you are looking for

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My salesperson was Jim Glover.

My salesperson was Jim Glover. He asked me what I wanted and found a truck that fit my request. He was very helpful and made my purchase very easy. He went through my truck with my wife and I and made sure we understood all the features. He returned my phone call promptly and made choosing an appointment time easy. I was very happy with my experience at Crest Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Enjoyed working with this dealership and appreciate the

Enjoyed working with this dealership and appreciate the quality of the vehicle. I was not near the dealership and handled the transaction via phone and video tour. No pressure to buy extended warranties and efficient processing of sales documents and ultimately a very timely delivery out of state.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Crest Ford was very accommodating with my niece, who

Crest Ford was very accommodating with my niece, who did not have transportation to get to the dealer, or back to her place of employment.. When we took their used car to a mechanic shop nearby, who had run a full diagnostic on it, and found out the scope of the repairs, Crest Ford gave us nearly that amount OFF the price of the vehicle. Because of the price of the car ($5500) it did not come with a warranty but since we got it checked out, and they paid for the majority of the repairs (less new tires and a gas gauge) we were able to purchase the car, which was one owner and no accidents.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My sales rep was Brent and I can say he is the man.

My sales rep was Brent and I can say he is the man. Keep in mind everyone wants to speak to him. He is hot xxxx at Ford crest, so be aware of the celebrity popularity. Brent was very knowledgeable and he is relatable. He isn’t just a sales person, the vehicles sale itself! He is just real and transparent. He don’t care about making the money. I’m sure he has a family to feed like anyone else, but he has interpersonal skills where it’s about making sure you get the car you deserve and your taken care of. Usually sales reps try to enforce a decision or tell you to keep adding and adding more money. But Brent he is like well let me talk to my finance manager or he doesn’t always agree with the finance manager because he is like we need to sell cars. I’m not holding on to nothing. If someone wants it let’s give it to them. Brent is about business. He is not about vehicles collecting dust to look good for a bigger or better buyer. He wants business to keep booking and running the way it should. Thanks Brent for the work you do. I referred everyone to Brent. Honestly, Ford should do a training program called the BRENT WAY! That even sounds bad xxx anyways. Get like Brent. Thanks again crest.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Crest Ford has the best sales people around.

Crest Ford has the best sales people around. They are all friendly and so helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.