Heritage Cadillac

I live in Tennessee and had been looking for months for Jeep Wranglers on Car Gurus, Cars.com and Auto Trader. I had a couple deals not work out due to the pictures not really showing the " true" car. I stumbled across a pre-owned 2015 Jeep Wrangler Unlimited on Cars.com and it was at Heritage Cadillac in Lombard Illinois which is about 600 miles from home. I submitted my information for someone to contact me and in about 5 minutes " I am not kidding" I received a call from Fran at Heritage Cadillac. We spoke a few minutes, I offered her a price she called me back and the deal was done. This was on a Tuesday, on Saturday we caught a flight to Chicago arrived at the dealership about noon and everything was wrapped up in an hour.....The Jeep was way better than the pictures and my wife was tickled pink ( I guess that's all that really matters huh) Here is the point of the review.....Fran was AWESOME and I truly mean awesome and just truly a good person. The whole staff was awesome but Fran put the icing on the cake......All I can say is great job Heritage Cadillac...It was pleasure!

My family has been purchasing Cadillacs from Heritage since the early 70's and for good reason. I took delivery of my 4th Cadillac a few days ago. (XT5) and dealt with Tommy Capps, Jim Lindeman, and Daren Schaffert who were all fantastic to deal with as usual. The entire staff down the car porters, truly care about your satisfaction. It's not an act. Heritage is the face of the Cadillac brand and they exceed the Cadillac standard and GM should be proud!

Fran Scepanovich of Heritage Cadillac has restored my confidence that there are good, knowledgeable people out there that respect potential car buyers. My wife and I recently decided to purchase a new vehicle; although used, it would be new to us. We decided on a Cadillac DTS. Naturally, we looked at dealerships close to home and found one a mile away that we really liked at Lexus of Merrillville. Dejectedly, it was such an incredibly horrible experience that we were inclined to stop the pursuit, having lost faith with car salespeople/ dealerships. However, we really liked the Cadillac DTS, it really fit our needs. So, we searched the web for another and found one at Heritage Cadillac. Fran Scepanovich answered the phone and was exceptionally pleasant. The car was new to their used car lot and there were no pictures yet. Fran went out, took pictures and sent them to me. (Of note, her pictures were far superior to half those found on the web.) Although Heritage is 1½ hours from our house, I drove there to meet with Fran having gained renewed excitement for the DTS following our phone conversation and viewing the pictures. I had a very pleasant test drive and received fantastic explanations for all the car had to offer. Everything Fran had told me on the phone was true. After a few minutes of negotiating, we agreed on a price and put down a deposit. The next day my wife and I returned to purchase the vehicle. It was impeccably clean. Fran again was extremely pleasant. The whole process from start to finish renewed my faith that there are still good honest car salespeople/ dealerships out there. I highly recommend Fran Scepanovich and Heritage Cadillac. I can???t say enough good things on how pleased I am with the new car, Fran???s friendly professionalism and overall comfortableness of the experience. These decisions don???t come easy, but again, Fran Scepanovich really went above and beyond with the pictures, thorough explanations of all the car???s features and how comfortable she made my wife and I feel. Thank you, Dave & Marilyn Belder