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All whom I have come in contact at your dealership have been VERY Nice! I dealt with Ashley and she was very professional and accomidating
Rose, we are glad to hear you have had such positive interactions with our team! If there is anything else we can do to assist you, please let us know...! Take care!
As an elderly lady, I have every confidence in them. They are nice to me and always help me with any concerns I have about my car.
It means so much to us to have earned your trust in our business, Diane! Thank you so much for being one of our valued guests and we look forward to y...our next visit!
No synergy at the Dealership... Said they needed my wives car for 1.5 days...no offer of loaner so my wife took 2 days off from work- ( Warranty work keep... in mind ) They started late and pushed it to a 3rd day...causing my wife to take another day off from work. I have been there 3x to get something fixed on my Taurus and they keep getting the wrong Part. I'm at their mercy now....when the warranty time is over on both cars I won't be back-
Lisa, we are so disappointed to learn of this situation you have described. We would like the chance to talk to you further so please do call us at (8...60) 875-3369 at your earliest convenience so we can work with you to make this right. We hope to hear from you.
I was greeted by Ashley M. (my service coordinator). She was friendly and cordial. She went over the work to be performed, I signed the work order, and... went to Serafin's comfortable waiting area. My oil change and multi-point inspection were done in a reasonable amount of time. I did have a concern about my fuel range indicator, which I told Ashley about. My paperwork stated that the technician either could not find the code for this, or didn't find any error. Either way, my vehicle still misrepresents the correct fuel usage on the range, so the problem was not taken care of.
We have bought multiple cars at this excellent dealership. We just purchased a Ford Escape Titanium to replace our 2012 Ford Fusion SEL and my husband's... 2001 Ford Crown Victoria. We take good care of our cars and always service them at Seraphin's. We always count on them to do a great job...and they do!
I always have an enjoyable experience. Everyone is friendly, efficient and it is great to watch tv and have a cup of coffee while waiting for your car... to be serviced.
Janice, thank you for your wonderful response to the quality of service our Staff provides! We hope you continue to choose Ray Seraphin Ford for all y...our vehicle needs! Take care!
Old guy here bought a young man's car. Not your typical system sell dealer, stringer, salesmen, manager, etc. BS. Seasoned pros start to finish. No time... wasted, if you want a stress free experience this is your store if you're looking to buy blue oval.
My salesman, Tom Paolini is and always has been professional and customer service oriented. He is the best in the business!
Patricia, thank you for taking the time to leave us your response to Tom's outstanding customer service! At Ray Seraphin Ford Inc, we value our custom...ers and we look forward to seeing you on your next visit. Take care!
The pick-up and delivery service was outstanding. The Service Manager does a great job and is customer-service oriented.
Mary, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anythin...g else we can do for you! Safe travels!
Excellent service at this dealership and service department
Margaret, we are so happy to read such a great review about Ray Seraphin Ford Inc! If you have any further questions, please don't hesitate to reach o...ut! We hope you have a great day!