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Warren Midtown Motors Inc.

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (73 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (73 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Worked with Erin in the sales department, great service

Worked with Erin in the sales department, great service and friendly, even let me bring my dog on the test drive, his approval was needed! Erin was very easy to work with and the owners even stepped up to make the deal happen, will be using them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Midtown Motors are great to work with.

With the help of Craig Squires and the Midtown Motors team, I was able to purchase my 2018 Ford Edge. They are great to work with and friendly. No pressure sales pitch. Craig was very helpful answering question. The Edge was detailed perfect, not a speck of dirt when I picked it up yesterday. I shopped around and Midtown prices for a lower mileage used vehicle beat out everyone else and they have a big selection to choose from. I recommend them 100 percent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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buyer beware!

BUYER BEWARE! One of the worst buying experiences I’ve ever had! On the weekend of June 28.I found a vehicle on CarGurus. I submitted an inquiry for it and was contacted on July 1st by a salesman Clayton Hesch. I proceeded to ask him questions about the vehicle and the history of it which he assured me it had a clean title and provided me the autocheck. I was in contact with him for a week about this vehicle. Due to the dealership being over a 3 hour drive I set up an appointment for Saturday July 6th. I made the drive to the dealership test drove the vehicle looked it over and decided I was going to purchase. I had all the needed paperwork filled out and checks written out when the salesman and financial manager came out and disclosed that this vehicle was actually a lemon. Knowing the bank I’m financing through won’t accept it being a branded title they insisted on running me through there system which I refused because I did not want to buy a lemon. Now even though autocheck said the title was clear I have documentation from the manager with a date the paperwork was done disclosing this vehicle was a lemon when they purchased it at auction on 6/20/2019. I also decided to purchase the Carfax for this vehicle to double check and Carfax shows that this vehicle was a manufacturer buyback and was disclosed on 6/20/2019. I feel like I was fraudulently mislead on this deal because they knew I was coming from a far distance and could possibly persuade me on a deal despite the fact the vehicle was lemon. I was not even offered any compensation due the long drive I had to the dealership and have not heard from them since. STAY AWAY!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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My Midtown Motors car buying experience

Everyone there was extraordinarily awesome. I love my new Ford Fiesta and I am sad this will be the last one I will be able to buy. It is a perfect little car for a Nana.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Janet, thank you for your kind words and congratulations on your new Fiesta! We're glad you had a great experience with our team. Please don't hesitate to reach out to us if there's anything more we can do!

RECALL

best ford service in 500 miles of Jamestown N.Y. If you have any questions they will call you right back if they haven't already gave you the answer.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Maurice Barr

A lot of people buying, that day .not one to sit that much.everyone very friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 3.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Maurice, thank you for your review of Warren Midtown Motors! We're glad we could assist with your purchase, and we hope to be of assistance to you in the future. Have a great day!

Service

Very professional and thorough. Would highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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great place to have your vehicle serviced

They do quality work in a reasonable time period. They service department is great about keeping your updated on your vehicle service or repairs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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great Dealership

They make you feel as you are their most important customer all this is done with great service and a friendly manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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2019 Ford Explorer Sport

We have been purchasing vehicles from Warren Midtown for many years. The sales and service are the best Iwe have ever encountered. That's the reason we keep coming back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Ivan, we are so glad to have earned your trust and business over time. We will continue to strive to provide you with the best possible experience every time you stop by. We look forward to seeing you again soon. Take care!