Ruge's Automotive Inc.

SNOBBY: they think that their selling you GOLD. Won.t budge on CASH PRICE! Not the Ruges that it use to be.

This is my 5th Outback with Sam Rigolino At Ruge's---A++---Getting a vehicle with Sam is always easy and comfortable for me.

Jordan was so helpful. He helped me choose a car with no pressure. Took very great care of me and my Son. Big bonus. Amy handled the all the paperwork so I understood it all. I would definitely recommend that any one from anywhere choose Ruges. It was very worth my drive from Long Island. I would drive back for all maintenance . Thanks to you all I am very Happy. See you next time I am in the area.

Great service. Great new location. No noisy highway traffic. The 4 lower upholstered 4 chairs were very popular.

Unbelievable they scheduled an appointment for me to come and look at a car that they had already sold wasting my valuable time

This is a very professional dealership, yet very inviting and friendly. This was my first visit for service, and I will be back. Duane was a real pleasure to work with, and my Subaru never had such a comprehensive checkup. Thank you!

I called yesterday to make an appointment to test and purchase a used car (NYS COVID-19 guidelines for dealerships). I took the day off from work, paid my mechanic to accompany me on the trip, and drove almost 6 hours to the dealership. I expressed that I was a very motivated buyer and confirmed that we were still on for the appointment 2 hours prior. My mechanic reviewed the vehicle listing during our drive and found that the price had been raised $650 overnight. Despite this being unusual, we decided to view the vehicle anyway since we had documentation of the original price. The salesman called 25 minutes before my appointment. They claimed they had sold the vehicle to someone that "walked off the street". Yet, it's still listed on their website and all other online marketplaces. I told them I was upset that I had put so much time and money into the trip, they knew I was a motivated buyer and that I was traveling from a far distance. Their response was to laugh at me and say "that's how car sales business works". No, an ethical business would have prioritized the customer and informed me prior to their sale, offering me the ability to put a deposit down before I could get to the dealership. I left at 5am and will be back home at 6:30pm. AVOID this deceitful business at all costs.

Reached out to these guys for a new truck. Talked numbers. They basically had my business. Then i asked 2 simple questions and boom they completely blew me off and after dealing with them for 2 weeks. I reached out again with multiple texts with no response. I emailed them asking them what was going on and still no response to this day. If you are looking for a new car shop somewhere else. They will dangle a deal in your face just to ignore you after waisting your time. Keep blowing me off ruges i will continue to write reviews for you guys.

Ruge's advice and patience made me feel like they cared about me, my family and my car. I highly recommend them and feel happy to know they are my go-to option for my Sube.

Was looking for a used car. Didn't buy yet but they were great so far.