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Ruge's Automotive Inc.

(53 reviews)
Visit Ruge's Automotive Inc.
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–7:00pm
Tuesday 8:30am–7:00pm 7:30am–7:00pm
Wednesday 8:30am–7:00pm 7:30am–7:00pm
Thursday 8:30am–7:00pm 7:30am–7:00pm
Friday 8:30am–6:00pm 7:30am–7:00pm
Saturday 8:30am–5:00pm 7:30am–3:00pm
Sunday 11:00am–2:00pm Closed
New (347) 263-8411 (347) 263-8411
Used (347) 868-6558 (347) 868-6558
Service (845) 943-2907 (845) 943-2907

Reviews

(53 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ruge's Automotive Inc. from DealerRater.

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Great service

Every one is always so kind and helpful. Waiting area is nice and spacious. The job is always done right.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you April, we appreciate your comments and your business!

Great Service

Everybody was neat and organized and took care of me fast and efficient I wouldn't want to go any where else

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks Gary, we appreciate your comments and your business!

Great service

Short wait time and the staff are so pleasant! The quality of service and the knowledge of staff are remarkable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Sara for your business and your kind words!

People were very nice the shop need some updating

They were so considerate and put me in for my oil change. They were pleasant and helpful. I appreciated the service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Lorraine, we appreciate your business, and your kind words! We're working on updating the facilities!

Service beyond normal expectations

Service manager personally picked up my van in the morning and returned it at night -- and then spent time showing me how to use the newly installed cargo ramp. He's the very best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks Lauren, Bo can be like that :) We appreciate your business and your kind words!

Great buy!

Wanted to shop local and I had good experiences with the service department in the past. Great no pressure salesman. They were able to get some of my USAA discount. Law En Officer and Veterans appreciated. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for your service Daniel! We appreciate your comments and your business!

Great service

The service was excellent, fast. Great patience in explaining everything on what was going on with my jeep. The workers were pleasant and had a great smile when listening to the problems I was having.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks Olga, thank for taking the time to share your kind words, and for your business!

Great service

Easy scheduling, stick to appointment times, thorough inspection of vehicle during service. Good to driveway knowing that everything was done right that needed attention.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks James for taking the time to share your comments. Thanks for your business and we hope we can be of help next time you need service!

Used car buy

Good and caring service. All ways thinking outside the box and being ready to answer any questions or concerns. I'm very pleased with attentions we got from all their employees on site.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks Valerie, we appreciate your kind words and your business!

great service

repair shop shows honesty, timeliness and always go the extra mile for both service and purchasing the correct parts and staff are friendly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks Geoffrey we appreciate your kind words and your continued business!