Bob Ferrando Ford Lincoln

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Reviews

5.0
225 lifetime reviews.
  • Vehicle repair

    I called the service dept.on a Fri afternoon about a problem with my 2016 Lincoln MKX. I had purchased the vehicle there about 5 mo. previously. ...

    Dealer Response

    Thanks so much for your feedback. Again, we appreciate your recommendation of Bob Ferrando Ford Lincoln and we hope to be of service again in the ...


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    I called the service dept.on a Fri afternoon about a problem with my 2016 Lincoln MKX. I had purchased the vehicle there about 5 mo. previously. A dead battery was apparent but I was also unable to gain entry to the car. Within 2 hrs. they brought me a loaner vehicle and took my car back to the service dept. The problem was diagnosed as a software issue and a software update was applied. They delivered my car back in the early afternoon of the next day. I have never, repeat never, been treated this well by a dealership service dept. Special thanks to Doug, John, and Chris for their professionalism and service. MB

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks so much for your feedback. Again, we appreciate your recommendation of Bob Ferrando Ford Lincoln and we hope to be of service again in the future.


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  • purchase

    Everything went great and the people were great also. the only complaint would have to be is that the car was not detailed before leaving the lot,...


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    Everything went great and the people were great also. the only complaint would have to be is that the car was not detailed before leaving the lot, I still have a few spots that are going to need some rubbing to get the paint to it's full luster, but will get it the next cleaning. This was due to it sitting out by the highway out front. My waxing pad had turned black so I stopped till it's cleaned, I was afraid the I might scratch the paint.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great salesperson and service department.

    We buy all our cars from this dealership because of the salesman and the service department.


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    We buy all our cars from this dealership because of the salesman and the service department.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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