Reviews
Devin is the reason I continue to buy vehicles at
Devin is the reason I continue to buy vehicles at Ferrando. He is very knowledgeable and honest to deal with.
Devin is the reason I continue to buy vehicles at
Devin is the reason I continue to buy vehicles at Ferrando. He is very knowledgeable and honest to deal with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Professional, expertise service , knowing that my vehicle
Professional, expertise service , knowing that my vehicle is road ready and safe means a lot.
Professional, expertise service , knowing that my vehicle
Professional, expertise service , knowing that my vehicle is road ready and safe means a lot.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Prior to this visit I had the car in a couple of months
Prior to this visit I had the car in a couple of months earlier for the same issue. Although I told them it was the same problem I was required to bring it back in before they could put it on the schedule. It was the same problem and they needed to order parts but it would be covered under the warranty. I had the option of leaving the car or I could bring it back when the part came in. Since they had no rentals available I picked the car up. The part came in the day before the holiday (Thursday) and was told that it could not be fixed for me to take the car out of town on Sunday. So $400+ later for a car rental, I dropped the car off and asked that it be ready that coming Friday as I would needed it to go out of town again. I was not happy when the serviceman said they would see what they could do but others were ahead of me. I felt that I should have been put on the schedule knowing the part was due, I was already out the $400 and shouldn’t have to rent a car a second time. I asked to speak with the supervisor who apologized and assured me the car would be ready when I returned and it was!
Prior to this visit I had the car in a couple of months
Prior to this visit I had the car in a couple of months earlier for the same issue. Although I told them it was the same problem I was required to bring it back in before they could put it on the schedule. It was the same problem and they needed to order parts but it would be covered under the warranty. I had the option of leaving the car or I could bring it back when the part came in. Since they had no rentals available I picked the car up. The part came in the day before the holiday (Thursday) and was told that it could not be fixed for me to take the car out of town on Sunday. So $400+ later for a car rental, I dropped the car off and asked that it be ready that coming Friday as I would needed it to go out of town again. I was not happy when the serviceman said they would see what they could do but others were ahead of me. I felt that I should have been put on the schedule knowing the part was due, I was already out the $400 and shouldn’t have to rent a car a second time. I asked to speak with the supervisor who apologized and assured me the car would be ready when I returned and it was!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Understanding.
Understanding. Friendly. Efficient. Everyone at Bob Ferrando was very friendly and efficient. It is always a pleasure working with Shawn. We recommend Bob Ferrando to everyone.
Understanding.
Understanding. Friendly. Efficient. Everyone at Bob Ferrando was very friendly and efficient. It is always a pleasure working with Shawn. We recommend Bob Ferrando to everyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Shawn was great got myself and my son into two new
Shawn was great got myself and my son into two new vehicles. We appreciate his hard work!
Shawn was great got myself and my son into two new
Shawn was great got myself and my son into two new vehicles. We appreciate his hard work!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We keep returning to buy our vehicles prices are
We keep returning to buy our vehicles prices are negotiable. Salesman is friendly. Accountant mislead us and caused extra work for us. The after purchase extras are very nice!!!
We keep returning to buy our vehicles prices are
We keep returning to buy our vehicles prices are negotiable. Salesman is friendly. Accountant mislead us and caused extra work for us. The after purchase extras are very nice!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
On time work very good.
On time work very good. Staff very friendly, price was reasonable. When asking questions know answer.
On time work very good.
On time work very good. Staff very friendly, price was reasonable. When asking questions know answer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The people at the service department are fabulous, we
The people at the service department are fabulous, we did have some issues with the lady that checks you out. She was very rude and unprofessional
The people at the service department are fabulous, we
The people at the service department are fabulous, we did have some issues with the lady that checks you out. She was very rude and unprofessional
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very nice and everyone is very helpful and always on top
Very nice and everyone is very helpful and always on top of things than you
Very nice and everyone is very helpful and always on top
Very nice and everyone is very helpful and always on top of things than you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always GREAT service at Ferrando’s!
Always GREAT service at Ferrando’s!!!! Never try to oversell me as a customer! I’ll be back!
Always GREAT service at Ferrando’s!
Always GREAT service at Ferrando’s!!!! Never try to oversell me as a customer! I’ll be back!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair