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Bob Ferrando Ford

(2,379 reviews)
Visit Bob Ferrando Ford
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–6:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–2:00pm
Sunday Closed Closed
2023 state dealer award
View 7 awards
2023 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

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New (814) 474-7800 (814) 474-7800
Used (888) 837-7059 (888) 837-7059
Service (877) 887-2243 (877) 887-2243

Inventory

See all 149 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since October 2023.
Welcome to Bob Ferrando Ford! Located in Girard PA Bob Ferrando Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Bob Ferrando Ford a good one - for the life of your vehicle. Whether you need to Purchase Finance or Service a New or Pre-Owned Ford you've come to the right place. Call 888-362-3851 for your No-Obligation Internet Price Quote from our Internet Department.
Quality transportation serviced with class

Service center

Phone number (877) 887-2243

Service hours

Monday
7:00am–5:00pm
Tuesday
7:00am–5:00pm
Wednesday
7:00am–5:00pm
Thursday
7:00am–5:00pm
Friday
7:00am–5:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Meet our employees

Reviews

(2,379 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Ferrando Ford from DealerRater.

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Devin is the reason I continue to buy vehicles at

Devin is the reason I continue to buy vehicles at Ferrando. He is very knowledgeable and honest to deal with.

Devin is the reason I continue to buy vehicles at

Devin is the reason I continue to buy vehicles at Ferrando. He is very knowledgeable and honest to deal with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Professional, expertise service , knowing that my vehicle

Professional, expertise service , knowing that my vehicle is road ready and safe means a lot.

Professional, expertise service , knowing that my vehicle

Professional, expertise service , knowing that my vehicle is road ready and safe means a lot.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Prior to this visit I had the car in a couple of months

Prior to this visit I had the car in a couple of months earlier for the same issue. Although I told them it was the same problem I was required to bring it back in before they could put it on the schedule. It was the same problem and they needed to order parts but it would be covered under the warranty. I had the option of leaving the car or I could bring it back when the part came in. Since they had no rentals available I picked the car up. The part came in the day before the holiday (Thursday) and was told that it could not be fixed for me to take the car out of town on Sunday. So $400+ later for a car rental, I dropped the car off and asked that it be ready that coming Friday as I would needed it to go out of town again. I was not happy when the serviceman said they would see what they could do but others were ahead of me. I felt that I should have been put on the schedule knowing the part was due, I was already out the $400 and shouldn’t have to rent a car a second time. I asked to speak with the supervisor who apologized and assured me the car would be ready when I returned and it was!

Prior to this visit I had the car in a couple of months

Prior to this visit I had the car in a couple of months earlier for the same issue. Although I told them it was the same problem I was required to bring it back in before they could put it on the schedule. It was the same problem and they needed to order parts but it would be covered under the warranty. I had the option of leaving the car or I could bring it back when the part came in. Since they had no rentals available I picked the car up. The part came in the day before the holiday (Thursday) and was told that it could not be fixed for me to take the car out of town on Sunday. So $400+ later for a car rental, I dropped the car off and asked that it be ready that coming Friday as I would needed it to go out of town again. I was not happy when the serviceman said they would see what they could do but others were ahead of me. I felt that I should have been put on the schedule knowing the part was due, I was already out the $400 and shouldn’t have to rent a car a second time. I asked to speak with the supervisor who apologized and assured me the car would be ready when I returned and it was!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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Understanding.

Understanding. Friendly. Efficient. Everyone at Bob Ferrando was very friendly and efficient. It is always a pleasure working with Shawn. We recommend Bob Ferrando to everyone.

Understanding.

Understanding. Friendly. Efficient. Everyone at Bob Ferrando was very friendly and efficient. It is always a pleasure working with Shawn. We recommend Bob Ferrando to everyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Shawn was great got myself and my son into two new

Shawn was great got myself and my son into two new vehicles. We appreciate his hard work!

Shawn was great got myself and my son into two new

Shawn was great got myself and my son into two new vehicles. We appreciate his hard work!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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We keep returning to buy our vehicles prices are

We keep returning to buy our vehicles prices are negotiable. Salesman is friendly. Accountant mislead us and caused extra work for us. The after purchase extras are very nice!!!

We keep returning to buy our vehicles prices are

We keep returning to buy our vehicles prices are negotiable. Salesman is friendly. Accountant mislead us and caused extra work for us. The after purchase extras are very nice!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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On time work very good.

On time work very good. Staff very friendly, price was reasonable. When asking questions know answer.

On time work very good.

On time work very good. Staff very friendly, price was reasonable. When asking questions know answer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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The people at the service department are fabulous, we

The people at the service department are fabulous, we did have some issues with the lady that checks you out. She was very rude and unprofessional

The people at the service department are fabulous, we

The people at the service department are fabulous, we did have some issues with the lady that checks you out. She was very rude and unprofessional

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Very nice and everyone is very helpful and always on top

Very nice and everyone is very helpful and always on top of things than you

Very nice and everyone is very helpful and always on top

Very nice and everyone is very helpful and always on top of things than you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Always GREAT service at Ferrando’s!

Always GREAT service at Ferrando’s!!!! Never try to oversell me as a customer! I’ll be back!

Always GREAT service at Ferrando’s!

Always GREAT service at Ferrando’s!!!! Never try to oversell me as a customer! I’ll be back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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