Reviews
professional I made an appointment ahead of time the wait was short I scheduled my appointment ahead of time. when I arrived at the location they were ready for me. I was met with profession, respect and everything was handled in the timely manner
professional I made an appointment ahead of time the wait was short I scheduled my appointment ahead of time. when I arrived at the location they were ready for me. I was met with profession, respect and everything was handled in the timely manner
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Manager failed to call me back re car I was interested in 3 days ago
Manager failed to call me back re car I was interested in 3 days ago
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent always very helpful. Arlen is awesome, always works with us and does his best to provide a good experience.
Excellent always very helpful. Arlen is awesome, always works with us and does his best to provide a good experience.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone is very polite and professional! Normally do repairs fast enough for me to wait! Great job
Everyone is very polite and professional! Normally do repairs fast enough for me to wait! Great job
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Dropped off car for transmission problem. They called to pick it up and have to order a part that has to be replaced. Will call when comes in
Dropped off car for transmission problem. They called to pick it up and have to order a part that has to be replaced. Will call when comes in
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The dealership personnel were most courteous and professional in handling this transaction. They treated the customer with respect and were extremely helpful with any questions or concerns we had.
The dealership personnel were most courteous and professional in handling this transaction. They treated the customer with respect and were extremely helpful with any questions or concerns we had.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The process was seamless and they made it very easy. I felt no pressure and was able to look at a few cars before making a final decision. They answered all of my questions, and I ask a lot, and didnt feel rushed. I look forward to seeing them again for all of my service needs! Thanks, Keaton and Paul!
The process was seamless and they made it very easy. I felt no pressure and was able to look at a few cars before making a final decision. They answered all of my questions, and I ask a lot, and didnt feel rushed. I look forward to seeing them again for all of my service needs! Thanks, Keaton and Paul!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
This is the 3rd Ford I've purchased from Bob Ferrando Ford. They have always given me a great deal, their salespeople are top notch and their service department is second to none! That had as much to do with my decision to buy there again as anything else! Service after the sale isn't just a tag line for them. These folks really mean it!
This is the 3rd Ford I've purchased from Bob Ferrando Ford. They have always given me a great deal, their salespeople are top notch and their service department is second to none! That had as much to do with my decision to buy there again as anything else! Service after the sale isn't just a tag line for them. These folks really mean it!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Just professional and polite. Highly recommended Not too much for me to say except I was pleased
Just professional and polite. Highly recommended Not too much for me to say except I was pleased
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
As always, prompt and courteous service Waiting area is clean and comfortable and wait time was shorter than expected.
As always, prompt and courteous service Waiting area is clean and comfortable and wait time was shorter than expected.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair