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Bob Ferrando Ford

(2,388 reviews)
Visit Bob Ferrando Ford
Sales hours: 9:00am to 3:00pm
Service hours: 8:00am to 2:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–6:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–2:00pm
Sunday Closed Closed
2023 state dealer award
View 7 awards
2023 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (814) 474-7800 (814) 474-7800
Used (888) 837-7059 (888) 837-7059
Service (877) 887-2243 (877) 887-2243

Reviews

(2,388 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Ferrando Ford from DealerRater.

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The service manager was very accommodating by taking my...

The service manager was very accommodating by taking my car in without a scheduled appointment. The diagnostic was done quickly and new battery was installed quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I can never say enough good things about Ferrando Ford...

I can never say enough good things about Ferrando Ford service department. Arlen, John, and the rest of the crew are the best , knowledgeable people working with cars 🚗 and trucks 🛻 I know,,, I trust only Ferrando!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great service and very professional. Shawn was very...

Great service and very professional. Shawn was very helpful and answered all our questions. He made the purchase very easy. I would definitely refer people to Bob Ferrando and Shawn Haas.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent service. Professional and courteous . Kept me...

Excellent service. Professional and courteous . Kept me informed throughout the visit. Started to bring all my vehicles here for service . Even though it is a little out of my

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great customer service. Always friendly. Very timely....

Great customer service. Always friendly. Very timely. They always have a nice, clean loaner car for me and they wash my car after every service. I’m very happy with them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very pleased with the service department they keep you...

Very pleased with the service department they keep you informed on what is going on with your car. Always very courteous would recommend to friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We are always thrilled with our purchase experiences...

We are always thrilled with our purchase experiences here. Shawn Haas knows how to make a deal come together. I highly recommend a purchase with Ferrando Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The service department is very helpful and knowledgeable...

The service department is very helpful and knowledgeable about what is going to be done during the appointment and completing the work on the day of the examination.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very courteous. Knowledgeable staff did good job getting...

Very courteous. Knowledgeable staff did good job getting me back on the road Best service department I have ever dealt with. Advised accurate cost estimate. Thanks much

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Easiest most painless trip to the dealer for service....

Easiest most painless trip to the dealer for service. They listened to my concerns and fixed my vehicle on the first try without any up selling. I will be returning and recommending.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.