Meet Arlen Bird

I appreciated John’s careful inspection of my vehicle for a rattle that I heard…his mechanic solved the mystery and parts are ordered

Awesome..they get you the best price on every service. I only take my truck to them.

Thank you for scheduling car maintenance in such a short notice. Great job. I was happy with my car.

They did a wonderful job from start to finish and even after buying my bronco

Professional, expertise service , knowing that my vehicle is road ready and safe means a lot.

Prior to this visit I had the car in a couple of months earlier for the same issue. Although I told them it was the same problem I was required to bring it back in before they could put it on the schedule. It was the same problem and they needed to order parts but it would be covered under the warranty. I had the option of leaving the car or I could bring it back when the part came in. Since they had no rentals available I picked the car up. The part came in the day before the holiday (Thursday) and was told that it could not be fixed for me to take the car out of town on Sunday. So $400+ later for a car rental, I dropped the car off and asked that it be ready that coming Friday as I would needed it to go out of town again. I was not happy when the serviceman said they would see what they could do but others were ahead of me. I felt that I should have been put on the schedule knowing the part was due, I was already out the $400 and shouldn’t have to rent a car a second time. I asked to speak with the supervisor who apologized and assured me the car would be ready when I returned and it was!

On time work very good. Staff very friendly, price was reasonable. When asking questions know answer.

The people at the service department are fabulous, we did have some issues with the lady that checks you out. She was very rude and unprofessional

Very nice and everyone is very helpful and always on top of things than you

Always GREAT service at Ferrando’s!!!! Never try to oversell me as a customer! I’ll be back!