Reviews
Centre Florist
I have purchased 3 used vehicles from norfolk gm auto center. I live in alabama and would never dream of shopping anywhere else. Their prices are fair .Their service is unequaled . I would tell anyone to shop at Norfolk GM Auto center first.You will save yourself time and money.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
New suburban
Was met by Chandler Moen when arriving to the dealership. We told him what we were looking for and the price range that we wanted. He was very knowledgeable about the vehicles he was showing us and even though they didn't have exactly what we wanted in stock, he was able to find it and have it delivered. We were more than pleased with the vehicle when it arrived. I think we got a good price for it and also got a good offer on our trade in. Chandler was very pleasant to work with and I will be certain to refer others to visit him and Norfolk GM.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great job
Would recommend this dealership to everyone, excellent customer service & delicious popcorn ?
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
D White
Super helpful and they understand what we are looking for.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Used 2016 Suburban
My buying experience was superb!! Jake Klein went above and beyond!! He went as far as meeting me with my new car in the middle of South Dakota on a Saturday evening! That was amazing! The entire buying experience was wonderful!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Katie, we are so happy to hear that you had a wonderful purchasing experience! We are also glad to hear that Jake took great care of you and went above and beyond to make your experience truly exceptional. From our big family here at Norfolk GM - thank you for giving us the opportunity to earn your business! Enjoy your new ride! :)
Jared Guthrie
Justin did a fantastic job, the fact that he wanted to get me in a car that I was comfortable in and would suit me best was what made me happy. I couldn?t of found the perfect car without his help!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jared, first and foremost, we are happy to hear that you have found the perfect car! We are glad that we were able to be a part of that experience for you and it is good to hear that Justin did a great job of assisting you in finding 'the one'. Thank you for your kind words and we sincerely appreciate your business. ENJOY your new ride! :)
April
Sales person extremely helpful and nice. All my concerns were fixed right away.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
April, glad to hear that your sales consultant was helpful in your search for a new vehicle, and that any concerns you may have had were addressed properly. More than anything, we want to make sure you've found the right vehicle for you in every regard. If you have any suggestions on how we could improve your experience to become a 5-star experience, we would love to hear them. Otherwise, we thank you for your business and hope you love your new ride!
Great Expierence
Loved my expierence here and will defiantly be going back when it's time for an upgrade, they made the process so easy and helped me out every way they could. Dennis was very professional and was very helpful!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Emily, it was a pleasure to be able to work with you on your new vehicle! It was fun to share the excitement you had for your new car and made us happy to see you get the keys at the end of the purchase. Glad to hear that Dennis was able to provide a top-notch experience for you, I know he was excited for you. From all of us at the Norfolk GM Budget Center - we hope you're loving your new ride! We appreciate your business!
2003 gmc
i was treated with the greatest respect. they were very helpful in finding the vechicle i was looking for and did the trades in a very effiant manner i would reccomend this dealer to anyone
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Michael, We are glad to hear that you had a great purchasing experience with our dealership! Our goal is to put the fun and enjoyment back into getting a new vehicle. Thank you for giving us the opportunity to earn your business and we hope you're loving your new truck! -Matthew
GMC Sierra 2017
Bought a new truck and was very impressed with the sales staff. Very professional and knowledgeable. Completely satisfied.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Greg, we are happy to hear that we were able to provide you with a comfortable and reassuring purchasing experience. Our goal is to make sure you're getting the perfect vehicle and walking away knowing you have bought from people that you can trust. We hope you are loving your new truck and we sincerely thank you for giving us the opportunity to earn your business!