Reviews
Mark’s review
Very friendly. A simple first oil change and tire rotation. Everyone was on time. Points go to Kelly who recovered my checkbook I left behind. She called me about it and I was very grateful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mark, thank you for this great feedback! We're happy to hear about your recent positive experience, and we really appreciate you choosing us for your service needs. Please let us know if we can assist you again!
Great sales person. Chelsea
We worked with Chelsea she is a really good sales lady she does her job well. In three years I would love to do business with her again. Thanks Chelsea. I sent my sister and brother in law to the dealership they were to talk to Chelsea regarding a truck but they ended up talking to someone else. The name was Brian and Bettie Moore i believed the salesman name was Skip (Edward)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing your recent truck shopping experience with us! We're happy to hear you were able to find what you were looking for, including fantastic customer service, from Chelsea and the rest of our McGrath Dodge RAM team. Thank you for choosing us for your automotive needs. We look forward to working with you again in the future!
Great service
Scheduled recall service on my time and date, got the work completed and pickup service was great also. I also scheduled an oil change during that, they worked with me. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your business and for leaving us this great review! We're so glad to hear that you're enjoying your Pacifica and that Ken has continued to ensure you receive excellent service. We'll be sure to let Ken and the rest of our team know how much you appreciated their help. If you ever need anything, we're only a call away!
New pro master
My overall experience with Pat McGrath was very satisfying the staff was very good at getting me into a vehicle that I was wanting the salesman skip I would have to say went beyond what was necessary to make sure that the sale was completed thank you very much Skip
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for letting us know how we did! We're happy to hear that you had such an excellent experience working with Skip, and we're grateful you chose us for your vehicle search. Enjoy your new ProMaster and please let us know if you ever need anything.
The service was fine, the cost sucked.
I was in for an oil change and my back up camera was hazy. Oil change was fine, but they came back and told me the camera needed to be replaced on a 2014 Jeep Grand Cherokee and it was going to cost over $670. I think it is ridiculous that it would go out in the first place and so high priced in the second place. I've never heard of a back up camera going bad. I may have owned my last Jeep!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave us this feedback on your recent service visit. We're glad to hear that you were satisfied with the customer service you received at your recent visit, but are sorry to hear about your frustrations with your current vehicle. If you have any other feedback or would like to reach out to discuss your experience with us, I would be happy to talk with you. Murphy McGrath, General Manager | murphy@mcgrathauto.com | 319-393-4610
New Vehicle Purchase
Everyone at Pat McGrath's provided excellent service and helped make the purchase of my new vehicle an enjoyable experience. They answered all questions I had in a fast and friendly manner.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave us this great review! We're so happy to hear that you had such an excellent experience working with Ken, and we'll be sure to pass on your kind words. Thank you again for the chance to assist you with your new Jeep, and please let us know if we can assist you again!
Great service
All recalls and oil change were conducted in a timely manner. Not my first visit. Everything was explained thoroughly and all work was completed and I was on my way.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ron, thank you so much for your continued business and for letting us know how your recent experience with our service department went! We'll be sure to let Kirk know how much you appreciated his help, and we're here to help if you ever need anything!
Service
Great service , Stacy was great help! I had my oil changed and had new tires put on my 2015 Ram , they were fast and friendly
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing this great feedback! We're incredibly grateful to have Stacy our team, and it's fantastic to hear that she provided you with such an efficient, personal experience during your recent service visit. Please let us know if we can assist you again!
Service
Friendly fast professional service. The service department was ready for my scheduled appointment when I arrived, Service was provided in a timely manner while I waited in the comfortable waiting area,
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Cyndie, thank you for taking the time to let us know about your recent service visit! We really appreciate you choosing us for your service needs, and it's great to hear that you had such a friendly, efficient experience. If you ever need anything, please don't hesitate to let us know!
It was easy!
Probably the easiest new car purchase I have made. Did the preliminary search online and narrowed down to two vehicles before going to the lot. Everyone was professional and easy to work with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave us this glowing feedback, Anne! We really appreciated the chance to assist you with your new vehicle and we're so glad to hear that John and the rest of our Dodge team provided you with such excellent service every step of the way. Enjoy your new van!