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Pat McGrath Chrysler Jeep Dodge RAM

(360 reviews)
Visit Pat McGrath Chrysler Jeep Dodge RAM
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:30pm
Tuesday 9:00am–6:00pm 7:00am–5:30pm
Wednesday 9:00am–6:00pm 7:00am–5:30pm
Thursday 9:00am–8:00pm 7:00am–5:30pm
Friday 9:00am–6:00pm 7:00am–5:30pm
Saturday 9:00am–5:00pm 7:30am–5:00pm
Sunday Closed Closed
New (319) 774-6948 (319) 774-6948
Used (319) 774-6946 (319) 774-6946
Service (319) 449-6999 (319) 449-6999

Reviews

(360 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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We met with Ken Hill who was exceptionally helpful taking

We met with Ken Hill who was exceptionally helpful taking the time to listen to what we were looking for in our search for a Jeep Grand Cherokee . Ken was able to locate a Jeep that day which was exactly what we wanted. What sets Ken and McGrath apart from other car dealerships is they are genuinely friendly and respectful. Ken worked hard to meet our needs and he delivered !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We are very satisfied with the purchase experience.

We are very satisfied with the purchase experience. They answered all of our questions and were genuinely interested in finding the exact vehicle we wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I am a now a confirmed long term customer Listening to

I am a now a confirmed long term customer Listening to the customer was the difference

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Andrew was great to work with!

Andrew was great to work with! Very knowledgeable and very patient. He came in on his day off and spent a couple hours with us, and even came back to finish up with us! Excellent customer service. I would highly recommend working with Andrew Pompei!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Quick, easy, smooth.

Quick, easy, smooth. Everything I wanted in a car purchase. Joel had a couple vehicles ready for me to look at when I came in. They were not pushy and allowed me to make a decision in my own time. Couldn't have asked for a better experience. Thank you Joel and Justin for all of your help!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you Woody!

We have done business with this dealership before, we

We have done business with this dealership before, we bought a 2019 Ram Longhorn, that Jared Rogers found for us. It wasn't easy as I absolutiy won't Buy a Black Interior. Seems all RAMs an Chryslers have Black interiors. He moved us up from just a Ram to a Longhorn because he found the truck we love, because of the gray leather. Thanks to Jared. Now he has found the perfect car for us, a Lexus.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Just recently purchased yet another new car from McGrath

Just recently purchased yet another new car from McGrath Chrysler Jeep Dodge and they went above and beyond to provide great service. Our family has purchased several vehicles because the organization is well run and the service is top level. Gary Suby is our main guy there and is impressive to say the least. I always know that he takes great care of us, treats us above and beyond every time, and is one of the many reasons we will continue with our future vehicle needs here. Thank you to entire dealership team for a smooth process and for finding yet another perfect vehicle for our family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Great feedback, thank you for sharing! And for the business!

Very polite and helpful.

Very polite and helpful. Showed interest in what in what my goals were in acquiring a new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

As soon as we pulled in the lot Donnie was out to help.

As soon as we pulled in the lot Donnie was out to help. He was patient and not pushy which is a huge deal for us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I made an appointment two weeks ago for Check Engine

I made an appointment two weeks ago for Check Engine Light service. I received three emails from McGrath confirming my appointment. When I arrived, they didn't have my appointment on the books. I left my car there anyway because today was the only day I could go without my car. McGrath proceeded to let my car sit there all day without getting looked at. What a waste. Absolutely unacceptable. I will never return.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.