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Pat McGrath Chrysler Jeep Dodge RAM

(354 reviews)
Visit Pat McGrath Chrysler Jeep Dodge RAM
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:30pm
Tuesday 9:00am–6:00pm 7:00am–5:30pm
Wednesday 9:00am–6:00pm 7:00am–5:30pm
Thursday 9:00am–8:00pm 7:00am–5:30pm
Friday 9:00am–6:00pm 7:00am–5:30pm
Saturday 9:00am–5:00pm 7:30am–5:00pm
Sunday Closed Closed
New (319) 774-6948 (319) 774-6948
Used (319) 774-6946 (319) 774-6946
Service (319) 449-6999 (319) 449-6999

Reviews

(354 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Jason is a straightforward salesman who did not attempt...

Jason is a straightforward salesman who did not attempt to "pull the wool over my eyes" when we discussed my options. He was able to outline different scenarios for me and leave the decision up to me. He was very up front about what kind of financing arrangements were available to me based on my credit. I was very happy that he understood that I wanted a specific car and didn't try to convince me to get something else for now, like a lot of dealers will. He is very personable and I was able to relate to him personally which meant a lot. He got to know me, and took care of me with every last detail and even checks up on me from time to time. I really was satisfied with my purchase and I can honestly say that thanks to Jason, I own the car I have wanted for a long time. It's actually the first time in my life where I own the car I have been dreaming of. 100 Percent Satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great comments and we will make sure to forward them on to Jason Tedford. Make sure to let him know if you need anything and dont forget about our $100 Referral Program.

I've had 2 different vehicles in four different times and...

I've had 2 different vehicles in four different times and have never had a positive experience. In fact, during my wife's last visit when they screwed up the oil change process for the second time, she left screaming that she will never go back. And they recommended extra work that exceeded Chrysler's recommendation - I guess they know better than Chrylser. On my vehicle, I believe the transmission is going bad, but they say the problem lies with the steering (I guess steering must be what is initially engaged when put into drive - and I thought the transmission is what makes the vehicle go). And by the way, this 135,000 10 year old vehicle has various leaks that would cost more than the vehicle's value that "should be taken care of very soon". Since 1984, I have been a loyal Chrysler fan, but thank to Pat McGrath, when my vehicle dies, I will no longer buy Chrysler. In other words, they rip you off, recommend work that does not need to be done and can't diagnose the root cause. And complaining to Chrysler headquarters get's you a canned "I'm sorry that you had a less than favorable visit".

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

Thank you for posting your comments last year and we have used them to better our customer experience over the past several months. We have actually had a few questions that we would like to ask you if you have time. We are in contact with hundreds of customers each and every day and try to learn from the good and bad experiences so we truly do appreciate any feedback you can share with us from here forward. Clint Wasendorf. Pat McGrath Dodge Country. cwasendorf@mcgrathauto.com

These guys were great! They helped me out of a bad...

These guys were great! They helped me out of a bad situation into a great new car! I couldn't be happier with the way I was treated since it felt like they actually cared about getting me a car and not just trying to sell me something I didn't want. Buying at Mike McGrath was a wonderful experience and I will definitely be back in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

I went in to look at a specific vehicle. Joshua showed...

I went in to look at a specific vehicle. Joshua showed me the vehicle and realized I was not set on purchasing that one. He asked me what I was wanting in a vehicle. I told him what I wanted in a vehicle and he showed me another one that fit the bill. I liked it just as much and it was less expensive. I was sold. When passed off to the finance manager, Tim Dea, he worked hard for me to get me the best deal he could with financing and surpassed my expectations. Way to go guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.