Pat McGrath Chevyland

We bought a 2014 Chevy Sonic in Feb 2016. We were told it took semi-synthetic oil. With the car I gor 3 free oil changes. Thinking the oil needed to be changed every 3 months or 3000 miles I scheduled an oil change because according to what I was understanding it was past due. Nobody told me any different. I got it serviced and again nobody told me I could wait almost 5mos 5000 miles before I had it done again. Like clockwork 3 months later I had it in again for an oil change. Again nobody told me. I used up 3 free oil changes PLUS two more one of which cost me $48 and another that cost me $52 and still nobody told me. I became aware of this when we needed to purchase another vehicle and bought a 2014 Chevy Traverse and we were told then that it takes semi-synthetic oil and doesn't need to be changed as often. I contacted service and they gave me the run around. Tried to tell me I didn't have the service done there. But yet it was listed on my service log each oil change I had done. Well a gentleman called me was going to look into if I could be reimbursed in anyway and have heard nothing from him. That's been a month or so ago. My advice Be watchful and don't take anything at face value. Would only recommend with words of caution.

Convenient. Service department is a little over zealous with service recommendations. Example : suggested needing alignment because tire wear was off VERY SLIGHTLY. The tires have 73000 miles on them and still have great tread wear.

Prompt service and a great rate. Loaner vehicle provided since my service was going to take more time and special rebate on tires was icing on the cake.