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Pat McGrath Chevyland

(1,241 reviews)
Visit Pat McGrath Chevyland
Sales hours: 9:00am to 5:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:30pm
Tuesday 9:00am–6:00pm 7:00am–5:30pm
Wednesday 9:00am–6:00pm 7:00am–5:30pm
Thursday 9:00am–8:00pm 7:00am–5:30pm
Friday 9:00am–6:00pm 7:00am–5:30pm
Saturday 9:00am–5:00pm 7:30am–5:00pm
Sunday Closed Closed
New (888) 313-3607 (888) 313-3607
Used (888) 313-3578 (888) 313-3578
Service (888) 313-4207 (888) 313-4207

Reviews

(1,241 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Was looking for a specific car / color and they were

Was looking for a specific car / color and they were willing and able to help us find it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Welcomed by great staff!

Welcomed by great staff! And treated as friend! Trenton was great and worked great to get us exactly what we wanted and as promised. From your customer support to sales and financing all should be complemented. I appreciate them! You don’t see that kind of service very often in most businesses today! Keep up the great service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I am absolutely thrilled to provide an update on my

I am absolutely thrilled to provide an update on my recent experiences with Pat McGrath car dealerships. Having been a loyal customer who has purchased not one, not two, but three cars from their dealership, I felt compelled to share my recent journey, which, though initially challenging, turned into a truly exceptional experience. Once my concerns were brought to their attention, they went above and beyond to completely rectify the situation, demonstrating their commitment to customer satisfaction. Pat McGrath's team acted swiftly and decisively to address my concerns. The dealership's management, including the general manager, Mark Updegraff, and the used vehicle sales director, Mason Schultz, were both amazing and took my feedback very seriously. They immediately offered to fix things. This gesture demonstrated their commitment to making things right and ensuring my satisfaction. They recognized the importance of providing me with a vehicle that suits my needs as a disabled Army veteran. They have not only addressed the issues I encountered, but have also taken steps to ensure that such situations are less likely to occur in the future. While my recent experience initially left me disappointed, it's their swift and effective response that has ultimately and completely restored my faith in their dealership. Thank you, Pat McGrath dealerships, for making things right! Your efforts have turned a challenging situation into a very positive experience. I look forward to continuing my relationship with your dealership in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

this was my fourth new car buy at this dealership.

this was my fourth new car buy at this dealership.I have had a good relationship with my salesman John Baker and the service dept.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

On our way to pick up our truck, due to a traffic

On our way to pick up our truck, due to a traffic accident, we got there an hour after closing time. JD Foss was there waiting for us to pick up our new vehicle. We were so very thankful for his service, patience and understanding. He definitely goes above and beyond!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, Gavin McGrath, 319-393-6300

They did fix my issues from the previous review.

They did fix my issues from the previous review.Mr Ritchie was more than cooperative and will probably due more business here in the future

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

I do apologize for the initial difficulties you experienced. I am glad to hear that things have been smoothed over by Mr. Ritchie and our team. It is imperative to us that we make each experience painless and efficient. Please let me know if there is anything else you'd like to discuss. Sincerely, Gavin McGrath, 319-393-6300

Treyton Larkin is a good salesperson he was very

Treyton Larkin is a good salesperson he was very informative and if he didn't know he would find out. He was very good in showing and explaining different things on the car and setting things up. It was a good experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Sincerely, Gavin McGrath, 319-393-6300

John Baker was very good salesman knew his stuff and was

John Baker was very good salesman knew his stuff and was to just talk to tell both of our stories.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review. I am pleased to hear that John was able to provide an efficient and overall positive experience. Sincerely, Gavin McGrath, 319-393-6300

Great service in a timely manner.

Great service in a timely manner. Attentive to what vehicle I was looking for. Finance department was quick and efficient. Thanks Doug Jackson!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Gavin McGrath, 319-393-6300

Doug went above and beyond to help me find the car I

Doug went above and beyond to help me find the car I wanted and have it delivered out of state.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Doug's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Gavin McGrath, 319-393-6300