Reviews
Write a reviewGreat Service @ Ford Dealership in Wheatland WY
I was on my way from Denver CO to Casper WY to attend my niece’s bridal shower when the cover for the under carriage on my car started dragging on the highway. I made it to the Ford dealership in Wheatland WY. Shawn Guinea got my car into the service department right away where they were able to temporarily bolt it back up until I could take it into my dealership in CO to be fixed the following Monday. Everyone we met at the dealership was so friendly and helpful and worked together to get us back on the road. We made it to the bridal shower safely as well as returned home to CO safely. Sincerely appreciated everyone coming to our aid in WY and they helped us for “ no charge” as well. Thank you Shawn to you and your team for helping get us back in the road in time to attend our niece’s bridal shower! Great Ford dealership in Wheatland WY - I was so thankful they were there in a time of need and gave us such a great customer service experience! Highly recommend Shawn and his Team! Thank you! Thank you! 👍😊
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Barbara, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks for the recommendation, and have an amazing day!
Outstanding Sales team especially 32 yr old Charley
Outstanding Sales team especially 32 yr old Charley Ruwart JR., + a talented lady who handles loan/purchase forms during the purchase process. they have always been attentive to my wants and needs, and sorta feel like family to me. I bought my 2020 F150 King Ranch from LPM and got a super deal. Lowell the service manager reminds me of my uncle john's authentic western friendly and fun personality:-) I trust the service dept to keep my valuable truck in running order.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Customer
Excellent in all areas! Competant/thorough ownership and staff.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for taking the time to notice those efforts and for leaving such an awesome review! Thanks again for your business! Take care!
They are well organized and can get you out of there in a
They are well organized and can get you out of there in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Exceptional service from sale to repairs!
Laramie Peak did an excellent job trying to help me when my car broke down on Interstate 25. My neighbor had found out I was trying to find a good used car, and since he had dealt with them for years and knew the owner well, he called him on a Saturday in a snow storm. The owner called me yet that day and let me know he would have his salesman Al give me a call, which Al did yet that day. Al was very helpful throughout the process as well as Shaun with the repair department. Their employee Jeff also drove the car back from Wheatland to Cheyenne for me and picked up the loaner car which they were kind enough to let me use in the meantime. I am very impressed with this dealership and I can highly recommend them to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Kathleen, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
I have looked for months for a vehicle I found one...
I have looked for months for a vehicle I found one online.Al reached out to me he was very personable and professional I now have a new vehicle and I love it thank you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Review
Would have give 5 stars except I felt like parts took to long to get but I don?t think it was the dealer fault.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
My F150 service and Accessories installation
Great service and my accessories were installed on my F 150.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
New F-150 purchased
Zach Wallace was our salesman. I can?t express enough of how well he served us! He is extremely knowledgeable with the products!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service dept
Very accommodating and good service! Friendly personnel !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Lynda, we are happy we could make your experience a positive one! Thank you for leaving us this response!