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Williams Brothers Dodge Chrysler Jeep Ram

(93 reviews)

Reviews

(93 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Williams Brothers Is The Best

Williams Brothers has the best lease deals. I recently stopped in for service and wouldn’t you know it, Williams Brothers has the best service too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words. We love to hear about our satisfied customers.

Second time with great experience with Mike Polzin!

Our sales rep Mike Polzin did an excellent job! Main reason we came back to William brothers Dundee to trade in our lease for a new vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the nice review. We are glad you had an excellent experience with Mike. He's been with us here from the beginning and we value how well he takes care of his customers.

Very good experience

The staff was very knowledgeable and help full. They helped me creat my dream vehicle, and was able to pick it up in just a couple of weeks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so glad you are happy with your vehicle and your experience, we look forward to seeing you in the future.

It was greatx

Customer service was nice and the seller was amazing. Thanks to Cassandra spears I have the vehicle I always wanted. Very good place to do business

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are delighted to hear that you enjoyed your experience work with Cassie. We appreciate you doing business with Williams Brothers.

Never again. Still not fixed

Multiple trips to this dealer to get the same issue fixed they just blame me and the roads well the issue was still there right when I left. I will NEVER be back there.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Todd we were able to review your service records from October 2018 and I do see that your fleet vehicle did have a problem with the alignment and the TOE was out which required an adjusting. This most definitely can cause a tire to wear unevenly. If you had hit a pothole at any given time it could have put your vehicle out of alignment. Fortunately for you, the vehicle is under a wheels fleet program and the repair did not cost you directly. We are sorry if it upset you that you had to deal with this issue, we just wanted to do everything we could to get you back on the road with a fixed vehicle. Ken Dignan, Internet Manager

New ram

Friendly comfortable environment not a high-pressure sales pitch did everything they said they would do I had a great experience Would definitely recommend Best vehicle purchase I have experienced

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience.

Great experiene buying a new car today while the dealership was very busy. I was a walk-in. They made the time for me. Had the vehicle I wanted and got the sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great

Very professional. Friendly.helped with knowledge of vehicle have had service in the past.always very professional.thanked me for my service and me being a veteran that means a lot to me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Repairs handled with no issues in a timely manner.

Service writers do an excellent job explaining repares needed and time required. They all handle themselves in a professional and polite manner. Thank you again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Purchasing a pickup

Found what I wanted thanks to great customer service and financing available. Thanks to Chris Noe for working with me on my purchase. Paper work went really fast.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.