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Williams Brothers Dodge Chrysler Jeep Ram

(93 reviews)

Reviews

(93 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Loved working with everyone at the dealership everyone...

Loved working with everyone at the dealership everyone was professional and friendly.I would highly suggest using this dealership for all of your auto needs.They definitely were getting my return business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience! Cassandra was amazing and great to work...

Great experience! Cassandra was amazing and great to work with! I would recommend for anyone looking to purchase a new vehicle to give her a call.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I felt at ease with my sale consultant Cassandra...

I felt at ease with my sale consultant Cassandra Spears.It was the first car I had ever bought or leased on my own.The next day went with my friend who leased a Jeep from Cassandra.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Cassandra Spears got me into the exact JEEP Cherokee that...

Cassandra Spears got me into the exact JEEP Cherokee that I wanted. She is very professional and knowledgeable. She also got my financing. See Cassandra!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Cassandra Spears went above and beyond to get me into my...

Cassandra Spears went above and beyond to get me into my first jeep. I love my jeep compass and Cassandra is an asset to the company.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I brought my Ford into their garage by mistake as I meant...

I brought my Ford into their garage by mistake as I meant to go next store to the Ford dealer. Anyways all I needed was an oil change but they found I had a bad radiator hose and they put a brand new one on at no charge. Then on top of that they discounted my oil change down to only $12.95 when I did not even ask them to. Fantastic people there

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They go above and beyond to make things right

I am very pleased with how this dealership goes above and beyond to make things right. Our car buying experience was amazing here. Everyone was very helpful and eager to make sure we were 100% satisfied. I would recommend William's Brother's to anyone looking for a hassle free car buying experience. Thanks guys! We appreciate you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent service

I was travelling from northern Michigan to my home in Phoenix Arizona when my check engine light came on. The mechanic I was using discovered that my problem wasunder warranty and referred me to Williams Brothers. I was told it would take a week to get my van back. Instead, Williams Brothers had me back on the road in 2 days. They treated me with respect and courtesy. I never felt as though they were trying to take advantage of my situation, but rather they checked out my vehicle to make sure my van was completely ready for the the trip. I was never pressured to buy services I said no to.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

2 Cars in 1 Day, PERFECTION

Scott Mathews ROCKS!!!! Gave him a crazy task of coming in, picking out , doing financing, and many more extras I can’t list. He killed it on all the other 8 dealerships that couldn’t !! AWESOME EXPERIENCE!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

First time ever at this dealership

Everyone was super polite, my truck was repaired quick, I really like the fact that they washed my truck. I met a very friendly salesman name Scott Matthews

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.