Reviews
Marc was an excellent salesman.
Marc was an excellent salesman. Got me the car I wanted and seamless process. Will definitely buy another car with Marc
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best dealership in Central MA to buy a vehicle.
Best dealership in Central MA to buy a vehicle. Always a great selection and friendly staff with great pricing
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I bought a new Jeep Wrangler and the whole
I bought a new Jeep Wrangler and the whole sales/financing/vehicle pickup experience went very smooth. Lou, Ahmed and JP were very helpful and knowledgeable and made the whole process enjoyable.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have been dealing with Imperial now for over 8 years.
I have been dealing with Imperial now for over 8 years. I had a lease for a 2022 Dodge Durango and needed to do a buyout on the lease. I sat down with Omar Abdalla to go through the process. He went through the process with me and explained in detail what I needed to do. He was understanding, professional and made the process as simple as possible. When we completed the initial process, he introduced me to Waseem Mutair as to writing up the contract. Waseem as Omar was professional and made the process understandable. in no time at all the contract was done and I was appreciative with Waseem and Omar with their patience. They are why I buy/lease my Dodge vehicles from Imperial.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent Bussiness
Omar Abdalla and team were fantastic. I told Omar what I was looking for, we found some options, test drove them and parked them next to each other to compare them. Omar and team were patient and relaxed. They did not use the standard approach of pushing you into something that is not a good fit. Then the financial side of the decision was just as great. Omar helped navigate the process by Collaborating with his colleagues to help close the deal in a manner that was fair to me and to Imperial.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Khalil is an extremely helpful, kind person and salesman.
Khalil is an extremely helpful, kind person and salesman. He executes his work with patience and assertiveness. Will definitely come back to him if I ever need anything again!!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We bought a 2022 Jeep Cherokee yesterday, and as always,
We bought a 2022 Jeep Cherokee yesterday, and as always, the team at Imperial Cars did a fabulous job. The sales person, Khalil Mansour, was very friendly, polite, and helpful, and the finance manager, Ahmad Al-Jallad, was exceptionally friendly and helpful. My wife and I have purchased a number of vehicles at Imperial, and we've always been pleased with both their sales and service departments!
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My mom and I went looking for our dream wrangler and
My mom and I went looking for our dream wrangler and Khalil helped us find the perfect one with a great price. Definitely coming back to him when we need any new cars.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was a pleasure being doing business with Khalil!
It was a pleasure being doing business with Khalil! He really helped me find the best car for my family and I.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car